- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
I want my money back!
I've purchased a helmet from www.motorcycle-superstore.com website and they said I'll get it within a week. One weeks passed and there was no sign of my order. I emailed customer support and they said that they had some difficulties with the delivery and asked me to be more patient. Another weeks passed and nothing. I emailed again and received no reply back. It is now over two months since I placed my order and I really doubt that I will ever get it. They do not reply to my messages and when I called no one ever picked up the phone! I want my money back!
Worst customer service
Motorcycle Superstore is by far the worst online store I have ever dealt with. In stock does not mean that they have your tire in stock. Once you place an order you can go F yourself with there customer service. They have by FAR the WORST customer service I have ever had. I WOULD NEVER ORDER FROM THEM AGAIN. I AM STILL WAITING FOR A SUPERVISOR TO CALL ME MORE THAN A WEEK LATER, AND STILL NO TIRE..
Avoid Motorcyclesuperstore.com at all costs
I ordered two tires from them front and back, got the tires in the time they said they would have them but the rear tire was the wrong one ! not only was it wrong it could not even come close to my tire that fits my bike . I called customer service to resolve the problem and found out that in order to ship a order it had to be complete but my rear tire was back order so they sent me a completely different tire . I also found out that the credit card would not be charged untill the order was complete and shipped ! THEY GOT ME ! By this time I had set up an appointment to have my service repair shop to install my tires on my bike for my up coming trip the next week, at this point Motorcycle Superstore was not going to do anything out of there return policy to help me out to get me the correct tire for my motorcycle . I feel that this store knew it was the wrong tire but shipped it anyways because it was a backorder issue only to charge my credit card and inconveinence me further so they can get the correct tire ! I strongly advise not ordering from this store.
Is Motorcycle Superstore legit?
Motorcycle Superstore earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Motorcycle Superstore. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for motorcycle-superstore.com can be seen as a positive aspect for Motorcycle Superstore as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Motorcycle Superstore's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Motorcycle-superstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Motorcycle Superstore have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Motorcycle Superstore and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Motorcycle Superstore protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
If you represent Motorcycle Superstore, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Motorcycle Superstore complaint handling
-
Motorcycle Superstore contacts
-
Motorcycle Superstore phone numbers+1 (877) 668-6872+1 (877) 668-6872Click up if you have successfully reached Motorcycle Superstore by calling +1 (877) 668-6872 phone number 0 0 users reported that they have successfully reached Motorcycle Superstore by calling +1 (877) 668-6872 phone number Click down if you have UNsuccessfully reached Motorcycle Superstore by calling +1 (877) 668-6872 phone number 0 0 users reported that they have UNsuccessfully reached Motorcycle Superstore by calling +1 (877) 668-6872 phone number
-
Motorcycle Superstore emailssuperstore@motorcycle-superstore.com80%Confidence score: 80%
-
Motorcycle Superstore address3232 W Royal Ln, Ste 100, Irving, Texas, 75063, United States
-
Motorcycle Superstore social media
ShoppingExpress
7 reviews
AngelFlorist
3 reviews
Shopbop
27 reviews
Moniker Privacy Services
1 review
Life Healthcare LLC
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!