Motomid Group
reviews and complaints

In December my husband's Ford Ranger went in to Motomid to have injectors replaced as the bakkie was continually smoking when he would start or rev it. They then did a software update as well and as it was still smoking after that they replaced the Turbo. In February of 2017 the bakkie was still smoking and they told him that they suspect the motor was damaged and breaking.

On March 13th he took his bakkie in for it's 60 000km service and because the bakkie was still smoking he told them that he wants his bakkie repaired properly. He Then had to keep phoning them to find out what is going on with his bakkie. On March 24th he finally received his bakkie and it was profusely leaking oil. He then took the bakkie back on Monday, March 27th, they then told him that they will look into the problem and finally agreed into giving him a loan vehicle which he did not have previously. He continually has to phone them to find out what is going on which ends up costing him unnecessary air time as all they keep saying is "we're looking into the problem" or "it is the turbo" (which was replaced in December!)

Yesterday, April 6th, he contacted Motomid and they told him that the bakkie only need to go for a road test today and then he could come and collect it. When he phoned them 30 minutes ago they told him that once again they have to work on his bakkie because when it went for a road test it cut out and now needs to be checked again.

We are absolutely fed up and he has told them that they need to replaced the complete motor and not just parts here and there. He has been without his vehicle for almost a month now and all we are getting from Motomid is excuses after excuses.

Good morning i have bought my vehicle 3.2 Ranger XLT nearly 3 years ago. From the word go i constantly complained about the power meaning when it came back from service after service there was a problem with my power or smoking severely. My resent service was done and my complaint was not addressed. I was told Ford SA made an adjustment to the settings on the turbo from 93000 rpm to 63000 rpm. Now this is where i am not happy as requested i have a power problem that is why i bought the vehicle for towing etc. I believe if Ford has made a change they should have send out some sort of communication for our info. Then if the turbine has a problem by running to high revolution and braking vanes with bearing, bushes failure then it should be sorted by ford. I bought this vehicle for the kn 450 torque with is now being changed by ford without any communication to the end user. Therefore my concern is what is the way fwd. If ford can not fix my vehicle and problem i believe it should be replaced or payed out. This is what was advertised in public and created an expectation which is now not the case. i have enjoy this vehicle with the correct settings but since ford has decided to change this is not enjoyable anymore.
Please inform me the way fwd. my mobile number is [protected] Mr W Du Plessis

Kind regards W Du Plessis