MoodFabrics
reviews and complaints

As someone deeply passionate about fabrics and design, I must say that my experience with MoodFabrics has been nothing short of inspiring. The wide selection of premium fabrics available at MoodFabrics has truly fueled my creativity and allowed me to bring my design visions to life. The quality of the fabrics is exceptional, and each piece I've ordered has exceeded my expectations. While there have been some minor hiccups reported by a few customers, my interactions with their customer service have always been positive and helpful. I highly recommend MoodFabrics to fellow designers and sewing enthusiasts looking for a unique fabric haven that values creativity and quality.

I gotta be honest, dealing with returns and exchanges on this website is a bit of a hassle. They have a really good selection of fabrics, no doubt about that, but the people you talk to when you have an issue aren't always the most reliable when it comes to charging you the right amount for your order. It's like, come on, let the computer handle it, right? So my advice is to be smart about your orders and make sure you double-check everything before hitting that buy button.

The pictures of fabric and dresses on MoodFabrics.com are so captivating that they can easily tempt you into purchasing materials that you may not actually require. Additionally, the sizes of the fabric are not consistent or in the standard 3-yard width. It would be wise to search for a nearby factory retail outlet or a bargain warehouse where you can receive excellent service. These places often offer denim at affordable prices.

It's important to note that Mood Fabrics does not provide any coupons, despite what other websites or the discount code autofill section on their checkout page may suggest. Therefore, it is advisable to be a thrifty shopper and not rely on the possibility of finding coupons for your purchases.

I strongly advise against purchasing a gift from Mood Fabrics. Let me tell you, I had a terrible experience with them. So, I received this fancy electronic Mood Card worth a whopping $200 as a gift, but guess what? It never arrived! Can you believe that? I had to go through the hassle of calling and emailing this person named Brittany for several weeks just to sort things out. Finally, after all that trouble, they offered me a store credit of $300.

Now, you'd think that would solve the problem, right? Well, think again! When I went to the actual store and approached the register, a lady named Linnette was there. I explained the whole situation to her and asked her to locate my credit. But guess what she said? She couldn't find it! Can you imagine? She was absolutely useless and looked at me like I was speaking some alien language.

In the end, I had no choice but to purchase the fabric with my hard-earned cash. But let me tell you, I won't be giving Mood Fabrics my business anymore. I've heard that Melinated Fabrics offers great quality fabric, so I'll be taking my business there instead. Trust me, it's worth it.

I've been buying from MoodFabrics.com for quite some time now. Gotta admit, it can get a bit tricky at times. You see, there have been instances where I ordered a fabric, but due to low yardage, it didn't make it to my doorstep. It's a bummer, really. I reckon it's because the folks in charge of pulling the fabric for shipping take their sweet time, sometimes up to a whole week!

But hey, here's the silver lining: I've never been charged for the fabric that didn't make it to my shipment. So, at least they're not taking my hard-earned cash for something I didn't receive. Still, it's disappointing, you know?

Now, let's talk about the fabrics themselves. They're top-notch, no doubt about it. I've created some jaw-dropping pieces of clothing with them. The quality is absolutely on point. Sure, the prices per yard might seem a tad high if you're a bargain hunter, but trust me, it's worth it. You're getting your money's worth with the quality they offer.

Now, here's where I consider myself lucky. I live near Los Angeles, and there's an actual Mood store there. It's about an hour's drive from my humble abode. Let me tell you, the selection at the physical store is out of this world. It blows the online options out of the water, hands down.

So, if you're in the mood (pun intended) for some top-quality fabrics, give MoodFabrics.com a shot. Just keep in mind that the online ordering process can be a bit wonky, and if you're after the best selection, head on over to their brick and mortar store in LA. You won't be disappointed!

I first came across Mood Fabric while watching Project Runway, and let me tell you, I've been hooked ever since. I've placed multiple orders with them, and let me just say, the quality of their fabrics is absolutely stunning. I've even managed to snag some free swatches as I earned them along the way.

Now, let's talk about their customer service. I had a little confusion with two fabrics that seemed quite similar, so I decided to give them a call. The person on the other end of the line was incredibly helpful and offered to send me some swatches to clear up any confusion. They assured me that the swatches would be mailed to me, and guess what? They actually arrived, just as promised!

Oh, and let me give you a little background about myself. I'm a sprightly 72-year-old, and just last month, I completed an online fashion design course. I may be retired from my nursing career, but that doesn't stop me from pursuing my passion for sewing. I enjoy creating garments for myself and my friends, and I even take on alteration projects. Thanks to my online presence, I've had customers reaching out to me with sewing challenges, and I'm always up for the task.

All in all, Mood Fabric has been a game-changer for me. Their fabrics are top-notch, their customer service is exceptional, and they've become my go-to source for all things sewing-related. Whether you're a seasoned pro or just starting out, I highly recommend checking out Mood Fabric. You won't be disappointed!

I had a whopping 1254 points saved up on my account, which could have knocked a sweet $62 off my next fabric order. I was all set to splurge and treat myself, but boy, was I in for a rude awakening when I logged into my account. Can you believe it? Only 16 measly points left! What a bummer!

Naturally, I was a bit miffed, so I decided to give their customer service a ring. Little did I know that I was about to embark on a marathon of waiting. I mean, seriously, I spent a solid 45 minutes on hold, listening to the same monotonous recorded voice saying "thanks for waiting please hold" on repeat. Talk about a test of patience!

Finally, a customer service representative graced me with their presence. I explained my predicament, hoping for a quick resolution. But oh no, they hit me with a bombshell. Apparently, their newfangled system had randomly doled out points to unsuspecting customers, and their brilliant solution was to wipe everyone's accounts clean. Can you believe the audacity?

Now, I've been a loyal customer for years, faithfully purchasing from them without ever cashing in my hard-earned points. So naturally, I protested, explaining that I wasn't one of those "free points" folks. But guess what? They had the nerve to tell me that their fancy new system had no record of any of my previous purchases. Can you imagine the frustration?

To add insult to injury, it seems like every time I place an order, they manage to mess up about a third of it. I mean, come on! Is it too much to ask for the right fabrics to be sent my way? It's like they have a knack for sending the wrong stuff. Frankly, it's a real letdown.

Needless to say, this whole experience has left a sour taste in my mouth. I've made up my mind - I won't be shopping at MoodFabrics ever again. And if you're looking for a reliable place to get your products on time and in the correct form, I suggest you steer clear as well. Trust me, you'll thank me later.