FabricDirect
reviews and complaints

I jus got my 4 yards of double gauze fabric from FabricDirect and I gotta say, I was a little nervous after readin some of the reviews. But let me tell ya, the fabric is top notch! And it got here super fast, only took 4 days from the time I ordered it. I'm definitely gonna be shoppin here again.

I gotta say, I'm pretty disappointed with FabricDirect. I placed an order at the end of June and they charged me right away, but it's been weeks and I still haven't received my fabric. I've tried emailing them, but haven't heard anything back. It's frustrating because I was really looking forward to using this material for a project, but now I'm thinking I might just have to order from somewhere else. I mean, I get that things can get delayed or whatever, but it would be nice to at least get some kind of update or response from them. Hopefully they'll get their act together soon, but until then, I can't really recommend them.

The fabric I ordered from FabricDirect was a great purchase! I was a bit unsure about ordering from them at first because of some of the reviews I read, but I decided to take a chance anyway. Even though I didn't get a tracking number and had some trouble getting in touch with customer service, my fabric still arrived in just five days! I was thrilled with how quickly it arrived and even more excited about the quality of the fabric itself.

I ordered a few different types of fabric and all of them were exactly what I was hoping for. The colors were vibrant and true to what I saw on the website, and the textures were just as described. I was especially impressed with the quality of the cotton fabric I ordered - it was soft and durable, and I know it will be perfect for the project I have in mind.

Overall, I would definitely recommend FabricDirect to anyone looking for high-quality fabric at a great price. While there were a few hiccups with my order, I was ultimately very happy with my purchase and would definitely order from them again in the future. If you're looking for a reliable source of fabric, give FabricDirect a try - you won't be disappointed!

I gotta say, I'm pretty disappointed with FabricDirect. I dropped a whole lotta cash on some fabric for my daughter's wedding a few months back, and I still haven't gotten my hands on it! I've been trying to get in touch with them through the phone numbers they've got listed, but all I get is their answering machine. And even though I've left a bunch of messages, they haven't bothered to call me back. It's like they're just taking people's money and running off with it! I mean, come on, guys. That's not cool.

I bought some fabric from FabricDirect back in February. They told me that the fabric would be shipped in the spring. But when spring came, I still hadn't received my fabric. They didn't give me any estimated shipping date either. So, I decided to ask for a refund. But they completely ignored my request. I tried calling and emailing them multiple times, but they never responded. I wouldn't recommend buying from this business. It seems like a scam to me.

I recently made a purchase from FabricDirect on 3/4/19 for a total of fifteen yards of fabric. I was really excited to receive my order, which included three 5-yard packs of bubble gauze. However, when I finally received my package on 3/13/19, I was extremely disappointed to find that I had only received three one-yard cuts of fabric instead. I couldn't believe it, especially since the packing slip clearly stated that I was supposed to receive five yards of each of the three colors I had ordered. It was even highlighted for emphasis!

I have to say, I was really upset with my experience with FabricDirect. It's clear to me that they are not very literate or competent when it comes to fulfilling orders. And to make matters worse, they seem to have no regard for their customers' satisfaction. It's really disappointing to see a company that operates in such a dishonest and insensitive way. I would definitely not recommend FabricDirect to anyone looking to purchase fabric online.

I had a pretty bad experience with FabricDirect. They sent my fabric to the wrong address, and when I contacted customer service about it, they told me it was my fault even though I had proof that I gave them the right address. To make matters worse, the terry cloth I ordered was full of pulled threads all over the yardage, making it look really ugly and unusable.

It was really frustrating to deal with their customer service, and it took them a whopping 15 days to process my refund after I returned the fabric. I had to follow up with them twice just to get my money back. Overall, I wouldn't recommend FabricDirect based on my experience.

I recently had a not-so-great experience with FabricDirect. I was excited to find some affordable fabric on their website, but when I went to check out, I was shocked to see the shipping prices. They were much higher than I expected, and it felt like they were trying to make up for the low fabric prices by overcharging for shipping. It left a bad taste in my mouth and made me feel like I was being ripped off.

I've shopped at other online fabric stores before and have never had this issue. There are plenty of places that offer reasonable prices for both fabric and shipping, so I don't see why FabricDirect needs to inflate their shipping prices so much. It's a shame because I was really excited about the fabric I found on their site, but I won't be giving them my business again.

As someone who runs a sewing channel on YouTube, I often recommend places to buy fabric online. I have a lot of subscribers who want to make the same things I make, so I'm always on the lookout for great deals on fabric. Unfortunately, I won't be recommending FabricDirect to my followers. I don't want them to have the same negative experience I did.

Overall, I was disappointed with my experience with FabricDirect. While their fabric prices may be low, the high shipping prices make it feel like a ripoff. I'll be taking my business elsewhere and recommending my followers do the same.

I recently made a purchase from FabricDirect (fabricdirect.com) in April of 2020. Unfortunately, I did not receive my entire order until late June. While I understand that COVID-19 has caused some delivery delays, I was disappointed that I did not receive any communication from the company regarding the status of my order. I attempted to reach out via email and phone calls, but did not receive a response until I escalated the issue through PayPal.

Despite agreeing to reimburse me for the portion of my order that was not sent, FabricDirect is now claiming that they did in fact send the entire order and are refusing to provide a refund. This has left me feeling frustrated and disappointed with my experience with the company.

While I do understand that delays can happen, I believe that clear communication is key in these situations. I had hoped that FabricDirect would have been more proactive in keeping me updated on the status of my order. Additionally, the fact that they are now disputing the refund that they initially agreed to provide has left me feeling uneasy about ordering from them again in the future.

Overall, I would caution others to be aware of the potential for delays and communication issues when ordering from FabricDirect. While they do offer a wide selection of fabrics, the customer service experience I had was not up to par.

I've been trying to get in touch with FabricDirect for a while now. I ordered some Red Satin material, but I'm missing 19 yards of it. Even though my order says "partial filled," I still haven't received the rest of my order. FabricDirect explained to me that since I changed the color of the silver Chiffon to white, this is why my order is incomplete. However, I'm still missing 19 yards of satin, and I'm owed a refund.

As an older lady who has adopted a special needs child, I was hoping to make her a dress for an upcoming dance. I've been trying to get in touch with FabricDirect to resolve this issue, but they keep asking me to send them a copy of the packing slip, which was not included with my 2 yards of chiffon and 2 cones of thread. They also asked me to send pictures of the merchandise I did receive, but I don't own a cell phone or a camera that takes digital pictures. Taking pictures of what I do have serves no purpose, and I explained this to them.

FabricDirect then said they were going to talk to their cutters to see if my order was cut. However, cutting is one thing, and receiving is another. I just want my money refunded, and I hope FabricDirect does the right thing. I can see from these reviews that they have a bad reputation, but I'm willing to give them a chance to make things right. If they issue a refund, I'll let the world know that they're truly a good company, and I'll even place another order with them.

Overall, I'm disappointed with my experience with FabricDirect. I hope they can resolve this issue soon so that I can make my daughter's dress in time for her dance.

It's been a whole dang month since I put in my order with FabricDirect and I still ain't got nothin'! I done emailed 'em and called 'em up, but ain't nobody pickin' up the phone or hittin' me back with a response. I'm startin' to think they done took my money and run off with it! This is some straight up bull, y'all. Don't waste your time or your hard-earned cash with these jokers.

I ordered from FabricDirect back in late March. It's been a while now and I'm still waiting for my order to ship. I sent them an email about a week ago to ask what's going on, but I haven't heard back from them yet. It's frustrating to not know what's happening with my order. I'm starting to regret ordering from this company. I would advise others to stay away and not order from them. It's not worth the hassle and the lack of communication is unacceptable.

I had some issues with FabricDirect, but after a few persistent emails, I finally got a response and even a full refund! It just goes to show that sometimes you have to be persistent to get what you want. So, if you're having trouble with FabricDirect, don't give up! Keep emailing them until you get a response. It may take some time, but it's worth it in the end. The customer service could use some improvement, but the products themselves are of good quality. Overall, I would recommend FabricDirect, just be prepared to be patient with their customer service.