MOHELA review: loan payment not refunded as promised after cancellation

I made a full payment of the loan on 07/19/2023 and the customer service agent told me I could cancel that payment any time before 3 business days. About 1(one) hour later I cancelled the payment and got a confirmation number (9663557). Unfortunately on July 25th,2023 as the refund was no yet posted to the account as promised I called MOHELA and to my surprise after talking to a customer service agent and waiting back and forth for more than 80 (eighty)minutes she told me it would take up to 60(sixty) days to have the money back to my account which is presposterous! Therefore, please do not make any loan payments to this company because they do not keep their word. Be careful!