MobileFun NZ
reviews and complaints

So, I ordered something from MobileFun NZ and it's been like 18 business days (which is like 3 whole weeks, man) and still no sign of my package. I mean, come on, that's a long time to wait, right? I even emailed them after 15 days (which they said was the max wait time) and they told me to contact them again if it still hadn't arrived. Well, I did that and it's been 24 hours and I haven't heard a peep from them. Like, seriously, what's up with that?

Honestly, I wouldn't recommend dealing with these guys unless you want to get ripped off. It's just not worth the hassle and the wait time. I mean, who has time to wait around for weeks on end for a package that may or may not even arrive? Not me, that's for sure. So, yeah, just be warned and maybe look elsewhere for your mobile needs.

I recently bought a screen protector from MobileFun NZ and I followed the steps to purchase it. However, when I got to the payment step, I encountered an error. I tried tapping the payment button again and it showed success. I received an email confirming my order, but when I checked my bank account, I was charged twice for the same item! I was really shocked and didn't know what to do. I tried contacting the customer service of this company, but I haven't received any response yet. My money is gone and I don't even know when they will send my order. It's really frustrating and I feel like I've been scammed. I hope someone can help me out. I would advise others to be careful when purchasing from this company.

Yo, listen up peeps! So, like many others have said, MobileFun NZ ships their stuff from the UK, then through the US, and finally to NZ. They say they'll get it to you in 3-4 business days with DHL Express delivery, but that's a load of baloney. It actually takes a whopping 3-4 weeks!

And here's the kicker, they charge you $40 for the DHL Express delivery, but they're actually sending it through DHL Economy, which is slower but cheaper. What a rip off, am I right? As a first time customer, I'm pretty bummed out about this whole situation. I don't think I'll be using them again.

I mean, come on MobileFun NZ, get your act together and stop trying to make a quick buck off of us Kiwis. We deserve better than this. So, if you're thinking about buying from them, just be aware of their sneaky shipping tactics.

I gotta say, I'm not too impressed with MobileFun NZ. I recently bought a couple of Veho M2 speakers with the intention of running them in twin stereo mode. Unfortunately, I've been having a heck of a time trying to get them to pair with each other. I've been tinkering with them for days, but no luck.

To make matters worse, neither Mobile Fun nor Veho have been much help. Their customer service responses have been slow and pretty much useless. I've scoured the internet for help pages, forums, or troubleshooting guides, but I've come up empty-handed. If I had known how little support there was for these speakers, I definitely would not have bought them.

To add insult to injury, I bought these speakers through the Mobile Fun website in New Zealand, but now I have to go through the hassle of returning them all the way to the UK. Needless to say, I'm not a happy camper right now.

I recently made a purchase from MobileFun NZ and I must say, I was quite impressed with their service. I ordered some accessories and after a week, I was unsure if the products had been shipped. I decided to send an email to inquire about the status of my order. To my surprise, I received a prompt response from the customer service team who politely explained the situation to me.

Unfortunately, one of the products I received was faulty. I immediately contacted MobileFun and within an hour or two, I received a response from them offering a refund on the faulty product. I was impressed with how quickly they responded and how they took full ownership of the situation. They didn't question me or delay the process, which was a relief.

I understand that faults can happen with any product, but it's the way a company handles the situation that really matters. MobileFun NZ showed great customer service and I couldn't recommend them any higher. If you're looking for a company that offers great deals with honesty, integrity, and no mucking around, then this is the place to shop.

Overall, I was very pleased with my experience with MobileFun NZ. Their customer service was top-notch and they handled the faulty product situation with professionalism and efficiency. Well done MobileFun!

I recently made a purchase from MobileFun.co.nz and I have to say, I was a bit disappointed with my experience. At first glance, I thought this was a New Zealand based company, but it turns out they actually ship from the United Kingdom. I paid $8.50 for shipping, thinking it would be a tracked option since it was coming from within New Zealand. However, to my surprise, it was not tracked at all.

It has now been 6 weeks since I placed my order and I still haven't received it. This is quite frustrating, especially when I can order items from China on sites like Aliexpress (which are notorious for long shipping times) and have them arrive before this order. To make matters worse, I have no idea where my order is since it wasn't tracked.

If you're looking to purchase something and need it within a week or two, I would recommend buying from a New Zealand based company instead. It's just not worth the hassle of waiting for weeks on end and not knowing where your order is. Overall, I was disappointed with my experience with MobileFun.co.nz and would not recommend them to others.

I recently made a purchase from MobileFun NZ for 2 phone cases on the 28th of August. Unfortunately, I was informed that one of the cases was out of stock, but they had reserved it for me and would send it when it was back in stock. The case that was in stock arrived fairly quickly, but I am still waiting for the other one. It has been in stock for the second time since I placed my order, but I have not received any message to say it has been sent. I have tried to contact the company 5 times now through their website, email address, and Facebook page, but they have been ignoring my requests for information.

It is frustrating that they do not provide a phone number, and even if they did, I would have to call them at an inconvenient time to get them within their business hours. Despite the .co.nz URL, they are actually based in the UK, not NZ. It is not worth the hassle, and I wish I was not almost $65 to the bad. I would advise others to avoid this company.

I gotta say, I ordered a couple of things from MobileFun NZ and at first I was pretty stoked because they had the best price around. But then, halfway through the delivery time they said it would take (which was already pretty long at 7-15 working days), I started to get a bit antsy and wanted to know where my stuff was at. So I hit them up and they told me that my items were actually coming all the way from the UK! Like, what the heck? I thought I was buying from a local company, not some international operation.

Anyway, I waited and waited and finally the 15 working days were up and still no sign of my goodies. So I contacted them again and they asked me for my delivery address, which was exactly the same as what I gave them when I placed my order. Like, did they lose it or something? And to top it all off, nowhere on their website did it say that the stuff I bought might be coming from outside of NZ or Australia. If I had known that, I never would have bought from them in the first place.

Overall, I'm pretty disappointed with MobileFun NZ. The prices might be good, but the delivery time and lack of transparency about where the items are coming from is a real letdown.

I recently had an experience with MobileFun NZ and I have to say, it was not a pleasant one. I made the mistake of assuming that the website was based in New Zealand, but it turns out that it's actually based in the U.K. This was a bit of a shock to me, as I was expecting a local company that would be able to deliver my order quickly and efficiently.

To make matters worse, it's been four weeks since I placed my order and I still haven't received anything. There have been no tracking details or updates, and I'm starting to worry that my order may never arrive. I decided to reach out to the company via email after three weeks had passed, and they responded by telling me that my order had left their warehouse the day after it was confirmed. However, they also informed me that the delivery service I had chosen didn't offer tracking, which was a bit of a disappointment.

In the end, I only ordered a phone case, but the transaction still cost me around $36. While this may not seem like a lot of money to some people, it's still money that I've paid for something that may never arrive. I feel like I've wasted my money and I'm not sure if I'll ever order from MobileFun NZ again.

One thing that really bothered me about this experience was the fact that there was no indication on the website that it was being managed outside of New Zealand. I found this to be extremely deceiving, and I think that the company should be more transparent about where they are based and how they operate.

Overall, I would not recommend MobileFun NZ to anyone who is looking for a reliable and efficient online shopping experience. While they may have a physical store in Dunedin, their online operations seem to be lacking in terms of customer service and transparency. If you're looking for a local company that you can trust, I would suggest looking elsewhere.

I recently made a purchase from MobileFun NZ, hoping to get my hands on a phone case for my device. I was initially excited to see that the website had a ".co.nz" domain, which led me to believe that the products would be shipped from within New Zealand. However, I was disappointed to find out that the phone cases were actually located in Britain, which resulted in a long wait time of around a month for my order to arrive.

The payment process was also quite frustrating, as the website uses its own software instead of a more modern payment system like Windcave. When I tried to pay for my order, the website suddenly became unresponsive and I had to use a VPN to access it. Despite the website showing a "Loading" message and being inaccessible, each time I clicked the payment button, a new payment order was created. This resulted in me receiving three invoices for the same order, which I had placed in November 2021. It is now 27/01/2022 and I am still waiting for my order to arrive.

When I tried to refund the two duplicate payments, I was only able to get one refunded. The company asked me to pay again through Paypal in order to receive my goods, which would have left me paying around $300 for an order that should have only cost around $100. To make matters worse, I never received a shipping notification and I still haven't received my order.

Overall, I was quite disappointed with my experience with MobileFun NZ. The long wait time, frustrating payment process, and lack of communication regarding my order left me feeling frustrated and dissatisfied. I would not recommend this company to others and would advise anyone looking to purchase phone cases or other accessories to look elsewhere.

I gotta say, I'm pretty disappointed with my experience with MobileFun NZ. I ordered a phone cover a few weeks back and I still haven't seen hide nor hair of it. I mean, I get it, they're based in the UK and all, but come on! I didn't even realize that when I placed my order.

Honestly, I wouldn't recommend this site to anyone who's looking to actually receive their order. It's been a real hassle trying to get in touch with customer service too. I mean, I get that things can get a little backed up with shipping and all, but this is just ridiculous.

I'm not sure what's going on over there at MobileFun NZ, but they really need to get their act together. I'm starting to think I might have to just cut my losses and order a new cover from somewhere else. It's a shame, really, because I was really excited about the design I picked out.

All in all, I'd say steer clear of this site if you're looking for a reliable shopping experience. It's just not worth the hassle.

This website is not to be trusted, mate. They say they're from NZ, but they're actually based in the UK. I bought a phone case for $56 and they went and took an extra $40 out of my account. Can you believe that? And to make matters worse, they use some sneaky billing account called MICROSOFT1. What a bunch of crooks!

I recently bought a case for my Samsung S20 from MobileFun NZ and it's been 17 days since I placed the order but I haven't received it yet. I've sent them an email but haven't received any reply yet. I'm really disappointed with this site as it claims to be a New Zealand site but I only realized it wasn't after I made the full purchase! I'm really angry about this.

I was pretty excited to order from MobileFun NZ, thinking it was a local company. But when my items arrived, I was surprised to see that they were shipped all the way from the UK! And to make matters worse, the delivery time was 7-15 working days. I was really hoping to get my items sooner than that.

Unfortunately, my items never arrived. I was pretty disappointed, but at least they gave me a refund. I just wish they were more upfront about where they were shipping from. It's pretty misleading to have a .co.nz website when they're actually on the other side of the world.

Overall, I wouldn't recommend ordering from MobileFun NZ. It's just too much of a hassle and there are plenty of other companies out there that are actually based in New Zealand.

I don't understand why MobileFun NZ recommends shopping with them when the order actually ships from the UK. It took a whole month for my order to arrive, which is a long time to wait just to save a few dollars. I feel like they were being sneaky and dishonest by not being upfront about the shipping time. I won't be shopping with them again. In the future, I'll pay a bit extra to get my order within a week from a local NZ retailer.

I gotta say, I was pretty disappointed with my experience with MobileFun NZ. At first, I was excited to find a website that seemed to be based in New Zealand, since I prefer to support local businesses whenever possible. But as it turns out, this site is actually based in the UK and just uses a .co.nz URL to make it seem like it's local.

To make matters worse, I ordered an item from them and it's been weeks now with no sign of it arriving. I've heard from other people that international mail from the UK has been delayed lately, so I'm not holding my breath for it to arrive anytime soon. Honestly, I'm starting to wonder if I'll even get it before next Christmas!

So yeah, if you're thinking about ordering from MobileFun NZ, I'd say buyer beware. Don't get fooled by the .co.nz URL like I did. And if you do decide to take the risk, just be prepared for a potentially long wait for your item to arrive.

So, I bought a couple of screen protectors for my Macbook Pro from MobileFun NZ. When I got the package, I was pretty bummed out to see that the product was opened, even though the package itself wasn't. And to make matters worse, there was only one film side in there! I tried to get in touch with them, but they were taking forever to reply. And to top it all off, they don't even have a proper contact number listed on their website. It's like they're trying to trick us Kiwis by using the .co.nz link. That's just not cool, man. They need to sort their stuff out and start treating their customers with some respect.

So, I was checking out this website called MobileFun NZ because I was looking for some stuff that's not easy to find these days. And I gotta say, they had some pretty cool things on there. But when I checked out how long it would take for my order to arrive if I used regular mail, it said it would be 4-8 days. Well, let me tell you, it took a lot longer than that. Like, 17 business days longer. That's a pretty long time to wait for something, if you ask me. But hey, if you're not in a rush and you don't mind waiting, then maybe these guys are worth checking out. But if you're like me and you want your stuff ASAP, then you might wanna look somewhere else. Just my two cents, ya know?

I am extremely disappointed with MobileFun NZ. I was tricked by their .co.nz URL and I regret ordering from them. I needed a screen protector for my S20e as soon as possible because I was getting my screen repaired and I didn't want to risk breaking it again. I placed my order with MobileFun NZ, but it's been three weeks and I still haven't received my screen protector. To make matters worse, there's no tracking information available for my parcel.

I feel like I've been completely deceived by this company. I trusted them to deliver my order on time, but they've let me down. I'm frustrated and angry that I've wasted my time and money on a company that can't even deliver a simple screen protector.

I would not recommend MobileFun NZ to anyone. Their lack of communication and poor customer service is unacceptable. I hope that others will learn from my mistake and avoid this company at all costs.

I thought I was supporting a local business when I ordered from MobileFun NZ, but turns out they're actually based in the UK. It took almost a whole month for my order to arrive, which was a bit frustrating. I bought a glass screen protector for my phone, and while it was supposed to be specifically for my model, it doesn't even stick down properly at the edges. This means that the buttons near the edge of the screen don't work with the protector on, and after just a few hours, the rest of the screen started to lift. What a waste of $20 and all that time waiting for it to arrive.