Mission
reviews and complaints

Mission.com is not good. I wanted to buy some products, but they were not available. It took a long time for my order to arrive - 15 days! When I tried to get help from email support, they were slow and didn't answer my questions. To make things worse, I ordered 4 hats, but only 3 arrived. When I tried to call their automated phone support system, it didn't accept my responses and hung up on me. I hope I get the missing hat before summer is over. I wish I had seen the 1.7 rating before I ordered.

I recently bought a bunch of stuff from Mission and they charged me right away. But it's been three weeks and I haven't received any updates on my order. When I checked the order status, it only said "temporarily out of stock." I tried to contact them on the weekend, but there was nobody available to help me. I was pretty frustrated because if I knew it was out of stock, I would have just bought it from Amazon or at the store. I don't think they should take orders for items that are out of stock. It's a waste of my money and time.

I agree with what the other people said about Mission. They take your money right away and then take forever to send your stuff. I've been ordering things through the mail for years and I've never seen a company do that before. They say it's because of covid, but I don't buy it.

And to make matters worse, the thing I got from them is super weak and badly made. I can't even adjust it to fit me properly. I had to call them to figure out how to send it back, but they didn't even give me a label to put on the package.

Honestly, this company is just a joke. Don't waste your time or money on them.

I gotta say, I'm pretty disappointed with Mission. I mean, I placed an order with them a while back and I'm still waiting for it to arrive. It's like, come on guys, get your act together! And the worst part is, they haven't even bothered to communicate with me at all. Like, I don't even know if they received my order or what's going on. It's like they don't even care about their customers.

So, I tried navigating their website to see if I could find any information about my order, and eventually I did find my invoice. But even then, there was no commitment to ship my order on time. And guess what? They didn't meet their own commitment! I waited a whole week and still nothing. So, I decided to call customer service and let me tell you, that was a mistake. They straight up hung up on me! Can you believe that?

Honestly, I wouldn't recommend Mission to anyone. They're just not reliable and their customer service is terrible. And to top it all off, they had the nerve to survey me. Like, seriously? [censored]s!

So, I gave Mission a call to make sure they had the items I wanted in stock. After a bit of back and forth, I finally settled on some choices and was told they were available to ship. They said it would take "up to 10 business days" to get my order out the door, so I went ahead and placed it.

A few days later, I decided to check on the status of my order. To my surprise, the website said that none of the items were in stock and that the ship date was pushed back by six weeks! I couldn't believe it. It felt like they were just trying to get my order and then keep putting me off.

Honestly, I think they should stop taking orders altogether if they can't keep up with demand. Or, at the very least, they should be upfront with customers about when items will be available. Nobody likes feeling deceived or lied to.

I recently purchased 3 neck gaiters from Mission.com, but unfortunately, it took quite a while for them to ship. After waiting for several weeks, I finally received my order, but to my dismay, the neck gaiters were really uncomfortable. I decided to return 2 of them, but since I had already opened one, I didn't want to make them eat the cost of that one. I was issued an RMA and shipped the items back at my own expense. However, it's been 2 1/2 weeks since they received my return, and I still haven't received a credit for my purchase.

When I called Mission.com to inquire about the status of my refund, I was informed that they did receive my return, but they would not issue a refund since I had paid with a check that bounced. This was not true, as I had actually paid with PayPal and had the receipt to prove it. However, the customer service representative didn't seem interested in hearing my side of the story and hung up on me before I could provide her with the PayPal transaction number.

Feeling frustrated and cheated, I decided to file a dispute with PayPal to try and get my money back. Overall, my experience with Mission.com has been extremely disappointing, and I would strongly advise others to avoid dealing with them. Their customer service is unhelpful and unprofessional, and their products are uncomfortable and not worth the hassle.

So, I recently purchased a sports mask from Mission's website. I was looking for a mask that would be breathable and comfortable to wear while teaching my dance class to 6-9 year olds during the covid-19 pandemic. However, my experience with the adjustable sports mask was far from what I expected.

To begin with, I found it quite difficult to breathe normally while wearing the mask. It felt like the mask was suffocating me and I had to take deep breaths to get enough air. I tried adjusting the mask to make it more comfortable, but it didn't help much. I even had to take a break from teaching to catch my breath.

I was really disappointed with the product, especially since I had high hopes for it. I had seen an ad online about a breathable, cooling mask for working out and thought it would be perfect for my dance class. However, I was wrong.

I haven't tried the gaiter I bought yet, but I'm not sure if I want to after my experience with the sports mask. I'm hoping that the gaiter will be better, but I'm not holding my breath.

Overall, I'm returning the sports mask and getting my money back as soon as possible. This was a traumatic experience for me and I cannot believe I was fooled by this company. I would not recommend this product to anyone looking for a breathable and comfortable mask for working out.

I stumbled upon mission.com while watching a morning show that offers amazing shopping deals for a day on a wide range of items. I was looking for some summer essentials for my family to wear during the hot California summers. I decided to purchase some hats and cooling towels from Mission. These towels work wonders! You just need to put water on them and they cool you down instantly. They worked great and to reactivate the coolness, you just need to put more water on them.

Recently, I received an email from Mission with new sales on items to keep you warm. I was thrilled to see that they had a wide range of items such as shirts, scarfs, beanies, and gloves. I decided to order some for my daughter's family who lives in Wisconsin. They loved the items and wore them to visit ice castles in a nearby town. They were so happy with the quality of the products and how warm they kept them.

I was surprised to learn that the site was co-founded by tennis star Serena Williams, Drew Brees, and Dwayne Wade. It's amazing to see how they have diversified their interests and ventured into the world of e-commerce. The site has a great collection of products that cater to different needs and requirements.

One of the best things about Mission is their clearance sales. They offer great discounts on a wide range of products. It's a great opportunity to grab some amazing deals and save some money. I would highly recommend Mission to anyone looking for high-quality products at affordable prices.

Overall, I had a great experience shopping at Mission. The website is easy to navigate, and the products are of great quality. I would definitely shop here again and recommend it to my friends and family.

I ordered from Mission on the 4th of August and they made a label for my order. But it's been ten whole days and my order hasn't even shipped yet! I know things are slow right now, but this is just taking way too long. I'm getting pretty frustrated with the whole situation.

I gotta say, I had a pretty rough time trying to buy stuff from Mission's website. The checkout process was all kinds of messed up, and I somehow ended up spending way more than I intended to. I mean, I had everything I wanted in my cart, and I was ready to check out and be done with it. But then, when I got to the checkout page, things started to go haywire.

First of all, the page was super confusing. There were all these different options and buttons and fields, and I didn't really know what I was supposed to do. I tried to enter my shipping information, but it kept telling me that there was an error and I needed to try again. I must have tried like five times before I finally got it to work.

But then, when I went to pay, things got even worse. Somehow, the website charged me twice for everything in my cart. I don't know how it happened, but I ended up spending twice as much as I had planned. I was so frustrated and angry, and I didn't know what to do.

I tried to contact customer service, but they were no help at all. They just told me that it was my fault for not paying attention to the checkout page, and that there was nothing they could do to help me. I was so disappointed and upset, and I vowed never to shop at Mission again.

So, if you're thinking about buying something from Mission's website, be careful. The checkout page is a mess, and it's easy to get screwed over if you're not paying close attention. I wouldn't recommend shopping here unless you're willing to take a big risk.

So, I had a really bad experience with Mission. I ordered something from them and I never got it. I checked the tracking and it said that it was still waiting on the item. I was really upset because it was supposed to be a birthday surprise for someone and it ended up being ruined. I wish they would have sent a replacement like Amazon would have done. They did admit that it was their fault, but it still caused me a lot of unnecessary stress and anxiety.

So, I decided to give Mission a try and ordered some stuff on the 27th. But, to my disappointment, nothing has been shipped yet. When I contacted their customer service, they told me that it takes around 2 weeks for the shipment to arrive. And, to make matters worse, they don't offer refunds. I'm really not happy with this company and I wouldn't recommend it to anyone.

To add to my frustration, when I called them to ask for a refund, they hung up on me! Can you believe that? The package was still at their facility and not even at the post office yet. But, they still refused to give me a refund. This is just unacceptable.

Overall, I'm really disappointed with my experience with Mission. I wouldn't recommend this company to anyone. They need to work on their customer service and shipping policies if they want to keep their customers happy.

I ordered a product from Mission on June 4th, 2020. My credit card was charged and the shipping status showed that it was shipped on June 5th. However, when I checked the post office tracking, it showed that the label was created but the package had not been received for shipping seven days later. I tried to contact customer service to inquire about the delay, but unfortunately, the representative hung up on me. This was quite frustrating as I was hoping to receive my product in a timely manner. I hope that Mission can improve their customer service and shipping process in the future to avoid similar situations.

I ordered from Mission.com and they said it would ship in 2-4 days. But, I waited 10 days and still no package. I called them up and they said it had already shipped. I was skeptical, but I waited a few more days. Today, on day 14, I called again and they said it had shipped. I'm starting to think they're lying to me. They said it's waiting to be shipped by their shipping partner, but I don't believe them. I asked for a refund, but they don't want to give me one. I'm really disappointed with this company and I don't recommend doing business with them.

So, I recently ordered some gaiters from Mission and let me tell you, it was a complete disaster. I was supposed to get four gaiters, but only received one. I was so disappointed and frustrated that I decided to reach out to their customer service team. However, the response I got was an automated one, which was not helpful at all. I tried emailing them several times, but to no avail. It was like talking to a brick wall.

Honestly, I have never experienced such terrible customer service in my life. It's like they don't care about their customers at all. I mean, if they can't even fulfill a simple order, how can they expect to keep their customers happy? It's just ridiculous.

In the end, I decided to look for another company that could provide me with the same product. And guess what? I found several other companies that were much better than Mission. They had great customer service, fast shipping, and high-quality products. So, if you're looking for gaiters or any other similar item, I would highly recommend that you look elsewhere. Trust me, you won't regret it.