Miniclip
Customer Service: Phone, Email, Contacts

Miniclip is a Switzerland based browser game website and a game developer.

Yes, Miniclip offers free games to users. But players can pay for are virtual items, benefits, upgrades, unlockables, cosmetics, skins, gameplay features or coins, cash, tokens, or other in-game currency.

When you purchase these items, you lose the right to change your mind and cancel your order within the 14 days otherwise provided by law.

A current subscription cannot be canceled as it was activated at the purchase. You can cancel the next subscription period in your account settings.

No, all the paid subscription fees are non-refundable except when required by law or at Miniclip’s discretion.

Your account can be temporarily or permanently banned if you break the Rules of the subscription. You agree that you will not distribute, post, or share any data, text, message, visual, or computer file that are one of the following:

● a personal attack on other individuals;
● bullying, stalking, or harassment;
● vulgar, obscene, or sexually explicit;
● offensive, sexist, racist, or discriminatory comments;
● cheating;
● encouragement of illegal activity or a discussion of illegal activities to perform them;
● violation of rights of a third party;
● a virus or other harmful element;
● flaming, spamming, flooding, trolling, or griefing;
● promotion of money for yourself or any third party business activity;
● impersonation of any person or entity or misrepresentation of your identity.

Also, keep in mind, in case of failure to comply with the Rules, Miniclip reserves the right to remove any Virtual Items from your account, and you shall not be entitled to any refund or compensation for this removal of Virtual items.

Many customers complain about the quality of the games, glitches, bugs, and various account issues, which often result in coin loss. We advise being cautious when using their services.

By phone: +41 327 225 919 By email: support@miniclip.com