I understand that completing all the questions might not always be possible due to various reasons. However, as per our agreement, I expected a complete solution for the entire assignment. Since two questions were left unresolved, I kindly request a partial refund for the incomplete portion.
To provide further clarity, I have highlighted the specific questions that were not addressed:
Question Number - 13 and 17
I believe it is fair to request a partial refund of 20 USD out of the 200 USD that I had paid for solving 20 questions as there were two unanswered questions, I value the quality of your service and believe that addressing this matter promptly will help maintain a positive working relationship.
I would appreciate your assistance in resolving this issue. Please let me know the procedure for requesting a partial refund, and any additional information or documentation required from my end to facilitate the process.
Thank you for your attention to this matter. I look forward to your prompt response and a satisfactory resolution.
Sincerely,
Thomas Mathew
Desired outcome: Need 20 USD refund out of the 200 USD paid.