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Mate1.com Customer Care Service


334 Cornelia St, #354

United States

New York
United States - 12901

Customer Support Phone Numbers

+1 888 688 4760 9 8
Additional Branches

4200 Saint-Laurent Blvd Suite 550
Montreal, Quebec H2W 2R2

United Kingdom
Box 5103
Office 6 Slington House
Rankine Road
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Mate1.com Complaints & Reviews

Mate1.com / Everything

فايز رومية on Aug 24, 2016
This is complete a fraud of international reputation. I have a membership for 10 days, and I so far received over 3000 invitation from "women" who are ALL US citizen but happens to be in Ghana for a reason or another. I think an organized criminal supervise and control this site. And...

Mate1.com / Disgusted!

Jane on Apr 21, 2016
This was the first time I used a dating site. I joined Mate1 and paid some money and met a nice guy there. Well, he only seemed nice but in reality he was a thieve and wanted only my money! He said something about army, told that he loved me and wanted to see me in real life, but he wa...

Mate1.com / Dating Site

adalberto on Apr 9, 2016
I have a complaint with this company named mate1.com is a fraud I know a woman named Maria Arguetar, but this person when I make a request of video not send me the video and ask for money for travel living in usa, only send me this photos I believe that this a men.using this photos for cheating the mens.BEWARE...

Mate1.com / Fake profiles

Max on Feb 16, 2016
This website is a fraud, better save your time and avoid it. Majority of people here are fakes, the responses are phony. You get messages from Mate1 customer service stating that you were put on someone's hot list, but no one is hot listing you but Mate1! Don't be a fool and do not respond...

Mate1.com / Internet Dating Site

maddy3121 on Jan 6, 2016
I re-joined recently. A few years ago, I wrote and advised that this site was FULL OF SCAMMERS. Someone from Mate1 said they would look into it and correct the situation. Well, I have only been back on the site 3 weeks and it is still FULL OF NIGERIAN or GHANA SCAMMERS. Most have no photo...

Mate1 / Dating Service Took Money Out Of My Bank Account

susan74 on Dec 23, 2015
This has happened before, they didn't have my consent that time either. I have used Mate 1 before several months ago, when my subscription ran out i did not renew it. the last time i asked Mate 1 to take me off there contact list, this obviously hasn't happened. I Expect Mate 1...

Mate1.com - New York, New York / 3 days trying for 1.95 pounds

ovidiu178 on Dec 7, 2015
I have decided to pay the 3 day becouse I have notes enough profile from London . Once I'm inside 1000 women from USA contacted me even if I specify in my description to not bother. That's why I decided it's not for me this site . But trying to unsubscribe discover that the page of Mate1 slow down and block when I go in that direction.

Mate1.com / Cancelled subs months ago

Andrew Leach on Nov 16, 2015
I cancelled my subscription months ago now yesterday 15 nov 2015 they took 72 doiiars out of my visa debit card without authorisation, that money was allocated to a motel booking witch now got refused innsuficient funds and me and my girlfriend live more than an hour away from Adelaide...

Mate1.com / Fake

Reviewer33035 on Sep 18, 2015
My email address is getting flooded on a daily basis with what amounts to a cut and paste type of message in that they read word for word as being alike though each is supposedly coming from a different sender. All of which totally amazes me. Not just that yet another site has the audacity...

Mate1.com - Québec, Montréal / Posting a fake profile using my picture and and nickname

Reviewer10524 on Sep 8, 2015
I was made aware that the online dating site, Mate1.com, had hacked an old photograph of me, an old username that includes the name of the complex where I used to live, Lakeridge--I moved over 3 years ago-- and a user "handle I have not used in many years "LakeridgeDave". It...

Mate1 / Unauthorized charge

Sue Christian on Aug 12, 2015
I wish I had read the scam reviews before giving my credit card number for the "3 Day" trail offer. My card was charged $50.00. The day I saw the charge I went to the site and cancelled the membership. Now I'm told I didn't do it in time. Not knowing I would be charged more, it was not possible to cancel any sooner. WHAT A SCAM

Mate1.com - Indiana, Fort Wayne / Charged $49.95 to my bank acct. I did not even see Mate.1 on line, did not sign up.

Margaret Eifffert on Oct 30, 2014
In or shortly before September 2014 Mate1.com Canadian site charged my debit account the amount of $49.95 to my debit card without my permission. I DID NOT GO ONLINE WITH THIS DATING SITE. My bank supposedly investigated my fraud complaint but apparently were given false credentials so...

Mate1.com / I took out trial i never agreed to sign up

katie burdie on Jan 9, 2014
I took out the 3 days trial of mate 1 to see what the web site is all about. I never agreed to sign up for the next payment. As a result of that mate 1 has taken another payment from my bank and have took my money witch was in my bank for another direct debet and has now left me not paying...

Mate1 - Delaware, Wilmington / Cancellation

msela on Apr 13, 2013
Mate1 took money from my account without authorization today while I was still in the middle of cancelling my account, since then I have gone and cancelled my account and I have composed a request for refund letter and contacted my bank account. The issue I am having at the moment is it i...

Mate1.com / i need cut my service

olimpio santos on Feb 27, 2013
I never use this site ever since i pay almost $50 can you help me to cut this site to my credit card pls

Mate1.com / Unauthorized emails

scammedbymate1 on Feb 13, 2013
I have two email addresses that I use, both with the same log in name. Ex: whatever123@yahoo and whatever123@gmail... I received an insane amount of emails from mate1.com on February 9th and 10th. The first email in each inbox was the sign up confirmation followed by numerous "So and so...

Mate1.com / ?fraudulent site

B barbier on Dec 23, 2012
I saw Mate1.com site on face book and as I have been widowed for 2 and retired for 3 years I thought it might offer me a chance to establish a long term friendship. I did not even compltete my profile and in fact chickened out at the last minute but for some reason I still got a list of...

Mate1 .com Dating Site - California, Redding / site is full of scammers

Harold Irwin on Dec 3, 2012
they need to post on the dating site were everyone will read to watch out for scammers dont give money to no one every time im on here I get atleast 3 people asking for money all pretty girls in there 30s we need to make it safe for the good peole just on here for love please help

Mate1.com / unauthorised debit from my bank account

marcus erh-abor on Oct 20, 2012
mate1 (an online dating service) advertised a £1.95 3 day trial, and if the service user wants to continue with the programe they will authorize direct debit of 39.95 (pounds) payable to mate1. Apart from the initial 1.95 I HAVE NOT AUTHOURIZED ANY FURTHER PAYMENT to mate1. now my...

Mate1 / scam site

becareful674 on Oct 3, 2012
OK, I am about to finish my month on Mate1. The negative comments continue to be true. Let me say that I signed on to this five years ago, and it was NOT like this. I did meet people. NOW, it is ONLY a den of porn stars, and marriage scams. I found only one person that was where they said...

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