Mashable
reviews and complaints

As someone deeply involved in the tech world, I've had mixed experiences with Mashable. While some customers have praised their products and customer service, others have faced issues like receiving defective items, poor communication, and difficulties with returns. It seems like a hit-or-miss situation. Personally, I believe it's essential to approach purchases from Mashable with caution and perhaps do thorough research before making a decision.

You will get a huge collection technical software and application...
It was really helpful for me... Wish you will get help too..

The number 1 spot for Social Media updates and news. You shouldn't go to just one place but this should be on your favorites. Love this site to peices.

Very helpful tool for professionals involved in the technology industry and social media marketing to learn all about the most recent updates in all communities and gadgets. Also great for geeks like me!

While no place should be the only place one goes to, or subscribes to, for information on the rapidly spinning social media scene that is changing our lives, mashable is at the top of my heap of places to start. My only complaint: I spend too much time reading what they post.

Mashable has given me reason to wake up in the morning. Perfect amount of high quality information available to you through nearly any imaginable notification means. Follow mashable on twitter, facebook, google reader, or get some rss feeds to your email account. Good job team!

After using Mashable's website (mashable.com), we had a frustrating experience with the Antop Antenna that we had purchased. Although we understand that Mashable may sell some products that they acquire from closeout deals at good prices, this was not the case with our purchase. We had seen the Antop Antenna for sale on other websites, but we decided to purchase it from Mashable. Unfortunately, the antenna did not work for us. We contacted Mashable's customer service team and they offered to send us another antenna. However, we explained that getting a replacement would not solve the issue, since the product did not work for us due to our location. It's disappointing that Mashable only offers communication through email and does not provide a phone number for customers to call. We couldn't find one, even after searching on their website. In the end, we were left with a product that we couldn't use. It was a frustrating and disappointing experience as a customer. It's important for online retailers to have transparent communication and easy access to customer service for situations like this.

I recently had an experience with Mashable.com that left me feeling less than impressed. I made the decision to purchase a refurbished iMac along with a wireless apple mouse from this website, but what I received was less than satisfactory. The iMac that I received was so old in terms of its software that it was not even able to download the latest software update from Apple. I found myself regretting my purchase in just 15 minutes of turning the Mac on.

I did reach out to Mashable for help, and they offered to replace the iMac for me. The replacement was able to update its software, but I was extremely disappointed in how slow the computer was running. At this point, the computer has become nothing more than a giant paperweight. It's difficult to understand why Mashable would even sell a product that is so outdated and, frankly, unusable.

Unfortunately, I also encountered an issue with the wireless mouse that I received. It wouldn't even turn on. All I can say is that I feel that my money has been wasted. Additionally, I'm extremely disappointed to learn that Mashable won't provide me with a refund.

Overall, I would strongly caution anyone against doing business with this company. These are the kind of experiences that leave lasting effects on customers and can easily lead to loss of trust. It's discouraging to think that people may be lured in by the attractive pricing on refurbished products, only to end up with products that are unusable. There are many reputable sources for refurbished electronics out there- Mashable should not be one of them.

My experience with Mashable was a disappointing one, to say the least. I bought a car dash cam from the website, but it never seemed to work properly. Not only was the product poorly made and quite cheap in quality, but when I reached out to the Mashable team in search of a refund, I was met with a complete lack of communication.

Initially, we had a back and forth for several weeks regarding the malfunctioning product. However, the company only gave me a ten-day window to return the item, despite having taken nearly a month to make a decision on whether they would replace it. Unfortunately, this meant I missed the window as I was out of town. After this, the Mashable team completely stopped communicating with me, leaving me feeling unsupported and very frustrated.

From my experience, I would not recommend buying from this website. They seemed to be selling products that were of a very poor standard, and the company did not appear to stand by their products, particularly when it came to offering refunds. In my opinion, it is better to look elsewhere for better quality service and products.

Unfortunately, my experience with Mashable has been rather frustrating, and I would advise others to think twice before making any purchases on their website. I made the mistake of ordering a software product through a Mashable review, and the installation failed to work properly. Despite my attempts to get the issue resolved over the course of two weeks, I feel like I've gotten nowhere and am no closer to a solution.

What's most disappointing is that I had initially requested a refund, but instead of taking ownership of the problem and offering a solution, Mashable simply passed the buck onto the software developer. To make matters worse, the developer keeps sending me flawed installation instructions that include links to nonworking websites. This entire process has been incredibly frustrating and time-consuming.

Another concerning detail is that the customer service representatives that I've been communicating with have been replaced in the middle of my ordeal. This suggests that the original person I was working with either quit or was fired, which doesn't exactly instill confidence in Mashable as a company.

All in all, I've learned my lesson and will not be trusting Mashable again. It's very disappointing when a company fails to take responsibility for their products and instead pushes the responsibility on someone else. Ultimately, I would advise others to consider alternative sources when making their purchases.

Furthermore, Mashable has an impressive range of thought-provoking op-eds and guest pieces that tackle a diverse range of topics that offer insights beyond the usual tech jargon. I appreciate the fresh and punchy style of writing that leaves me feeling enlightened and informed, even if I didn't fully understand the concept beforehand.

What stands out is Mashable's ability to be a one-stop-shop for anyone looking to become an expert in the world of social media, marketing, and web development. The reviews of new apps and tech gadgets always seem to be spot on and relevant, providing an added layer of insight to these products that you simply won't find elsewhere.

Another notable aspect about Mashable is its deep-rooted commitment to diversity and inclusivity. The site is often at the forefront of highlighting the tech-based contributions of women and minorities, and covers social issues as they relate to the tech industry in a way that is both skillful and sensitive.

In summary, Mashable is a fantastic source of information and inspiration that any curious mind can enjoy. Whether you're a seasoned industry veteran or a socially savvy newcomer, Mashable's vast resources will leave you feeling informed and excited to dive deeper into the ever-changing world of social media, marketing, and web development.

I recently had an unfortunate experience purchasing a refurbished iMac 2011 desktop computer from Mashable, and I feel compelled to share my experience with others who may be considering a similar purchase. Upon receiving the computer, I quickly noticed significant damage to the case and realized that the wifi hardware had been removed, something that is not standard for this model.

I was disappointed to discover that the vendor used by Mashable is not ethical, and that the list price of the computer was dramatically and unreasonably inflated in order to provide the appearance of a "sale" price. In fact, the sale price was only slightly above the current market value for the computer, which was clearly not worth the price.

To make matters worse, Mashable has a strict no-return policy for this product, leaving me feeling completely stuck with my purchase. It felt like a serious violation of trust, and I would advise others not to do business with Mashable.

In conclusion, I believe that the experience I had with Mashable is unacceptable, and I urge others contemplating purchasing a refurbished computer from this website to think twice. Don't make the same mistake that I did, and make sure to read reviews and research the vendor before making your purchase.

My recent experience with Mashable (mashable.com) has left a sour taste in my mouth. Although I purchased an item recommended by Mashable, the process was far from smooth. The charge was converted to a foreign currency and processed by Stack Commerce, which in itself wasn't an issue. However, a few days after confirming my order, I was given a tracking number that linked to a delivery status that simply stated my shipment had left the "sorting hub" and would be delivered within two weeks. Unfortunately, the delivery never arrived.

After reaching out to Mashable for assistance, I was told that they had nothing to do with shipping, leaving me feeling extremely frustrated and helpless. The actual vendor allegedly told me that my delivery was held up in Customs, which initially seemed plausible, but upon further investigation, I discovered that it was false. To add insult to injury, my requests for a refund have been ignored, leaving me with the impression that Mashable and Stack Commerce have my money, and I have nothing to show for it.

It's disappointing that Mashable and Stack Commerce haven't been proactive in dealing with this issue, and it's certainly not the first time I've heard about ordering issues from Mashable. While I don't want to accuse them of a fraudulent scheme, it's not unreasonable to consider this possibility. I will be keeping an eye on any updates from the California AG, as I feel like there needs to be more accountability and transparency in this situation. Overall, I'm left feeling disappointed and let down by Mashable and their partnering company Stack Commerce.

of a few good ones. It appears that people are becoming more and more dissatisfied with Mashable.

Upon visiting the website myself, I noticed that it seems to be focused on technology news and lifestyle articles. The website itself is well-designed and easy to navigate, with plenty of sections to explore. However, upon further inspection, I noticed that some of the articles were outdated or irrelevant.

It's a shame that the reviews seem to be reflecting poorly on Mashable now, as it used to be a trusted source for technology news and reviews. Perhaps the company has lost its edge or is struggling to keep up with the ever-changing tech landscape.

Regardless, I would hesitate to make any purchases from Mashable based on the negative reviews and the lack of recent positive ones. It's always important to do your research before buying from any company, especially when it comes to technology products.

Hello there,

I recently had the unfortunate experience of buying software through Mashable and it was not compatible with my system. I was disappointed to learn that returning the software was not an option. Despite Mashable having a page dedicated to initiating returns, it turns out they have since eliminated this option.

After reaching out to Mashable directly, they confirmed that I had not claimed the software license. However, they were not willing to grant me a refund, only store credit. I was disappointed to learn that their "return" policy only offers store credit, even though their online policy suggests otherwise.

To make matters worse, I have now paid for a software license that I cannot use and have yet to even lay my eyes on. As my money is currently locked away with Mashable, I feel it is important to warn others against making the same mistake that I did. It is such a shame that this experience has left me no choice but to write a negative review.

Unfortunately, my experience with Mashable has been terrible and I am disappointed in the company's lack of willingness to help me in this situation. Please take caution when considering making a purchase with them.

I recently purchased a set of Power Up Dumbbells from the popular online retailer, Mashable. In anticipation of gifting them to my daughter on Christmas day, I eagerly awaited the arrival of the package. Upon opening the box, however, I discovered that one of the weight plates was missing from the set, leaving only four indentations on the styrofoam packaging.

After attempting to resolve the issue with both Mashable and the manufacturer, Life Pro Fitness, I was left feeling frustrated and hopeless. Despite my best efforts, I was met with unhelpful responses and a lack of progress towards obtaining a replacement for the missing weight plate. It has now been over two weeks since Christmas day, and my daughter still does not have a complete and useable set of weights.

As a consumer, it is deeply disheartening to have such a negative experience with a well-known and respected brand. I urge others to proceed with caution when considering purchasing products from Mashable, as my experience suggests that their customer service may not always meet the standards expected from an online retailer.

Overall, I am deeply disappointed with the lack of assistance and resolution provided by both Mashable and Life Pro Fitness. As a result, I cannot recommend this site to others and would advise potential customers to do their research and consider alternative options before making a purchase.

As a recent customer of Mashable, I must agree that my experience was not a positive one. I ordered a product nearly a month ago and it seems to have been stuck in its country of origin ever since. When I reached out to their customer service team in hopes of finding some answers, I was met with deflection and an unwillingness to take responsibility for the delays in shipping.

It's disappointing to see a company shirk their responsibilities and essentially leave their customers high and dry. If I had known that this could be a potential issue, I would have thought twice before placing my order. While I understand that shipping delays are sometimes out of a company's control, it's important to take ownership of the situation and provide some level of support for the customer.

Going forward, I hope that Mashable takes the necessary steps to ensure that this type of experience doesn't happen to other customers. In the meantime, I would caution others against placing orders with this company until they can guarantee a reliable and timely delivery process.

I recently had the misfortune of engaging with Mashable, and I must admit, it was an experience that was less than satisfactory. Firstly, I found that many of the products and services they advertised failed to deliver as promised, leaving me with nothing but disappointment and a sense of having been misled.

To make matters worse, when I attempted to resolve these issues with their customer service team, I was met with an unacceptable wait time of two to three weeks. As you can imagine, this is an unreasonable period, as any warranty or guarantee would typically expire by this time.

While their representatives were not necessarily rude per se, their flamboyant and over-the-top attitude was almost too much to handle, especially when they were informing me of the poor outcome that would come of my query.

All in all, I feel that Mashable's practices are borderline fraudulent and would never recommend them. My overall experience was so atrocious that I genuinely regret even giving them one star. To be honest, I wish I could give them zero stars, as that's the kind of experience that I had with them.

I am absolutely astounded by the terrible experience I've had with Mashable. I placed an order with them over five months ago, and to this day, I have yet to receive my product. Even worse, despite numerous requests for a refund, the company has flatly refused to issue one. In fact, they seem to be actively avoiding any attempts to rectify the situation and continue to provide me with fake shipping information.

To make matters worse, I've noticed that other customers have had similar experiences. It seems that Mashable has a pattern of overpromising and underdelivering, taking money from unsuspecting customers and then failing to fulfill their end of the bargain. It's not just the lack of follow-through that's disappointing, it's their callous attitude towards customer satisfaction that really makes me angry.

To add insult to injury, the company has repeatedly closed my complaints without resolution. It's like they don't even care about providing a quality service. It's been a truly frustrating and maddening experience dealing with them, one that has left me feeling completely ripped off and deceived.

I must say that my level of disappointment in Mashable keeps rising. There's no question that the way they treat their customers is unacceptable and quite frankly, unethical. I've even reported the company to the Feds for their shady practice. No customer should have to endure this type of treatment. In the end, I can't recommend Mashable to anyone, and I implore you to avoid them at all costs.

I had a completely disappointing experience with Mashable, and I feel it is necessary to share my experience. I came across their site while searching for reviews on various products, including Sonic Toothbrushes. I was pleased with the layout and their overall presentation, which gave me a sense of trustworthiness. Unfortunately, that was all just a facade.

I found a product that I was interested in, the "Platinum Sonic Toothbrush," which was marketed as being a high-end product that could compete with popular brands such as Phillips. I was excited to purchase it, as I was in the market for a new Sonic Toothbrush. However, after using it for just a few days, I realized that the product was not as advertised. It was nowhere near the quality of a Phillips Sonic Toothbrush, and in fact, it started to malfunction after just a few uses.

Feeling completely scammed, I immediately tried to return the toothbrush, but unfortunately, there are no refunds or returns offered by Mashable. I couldn't believe it. This was a completely fraudulent shopping site that had taken my money without providing the advertised product. I felt cheated, and I don't want anyone else to fall into the same trap.

My advice to anyone considering purchasing a product advertised by Mashable is to take the time to research the product thoroughly. Don't fall for the flashy marketing and attractive presentation. Unfortunately, Mashable does not provide enough information about the products they advertise, which makes it difficult to know exactly what you are buying. If you're considering purchasing a product from Mashable, do so with caution and be wary of the risks involved.

Mashable is a website that offers a plethora of different products that can easily be purchased online. However, if you're looking to buy something and actually receive it, then you might want to think twice before using this site. Unfortunately, I had one of the worst online shopping experiences of my life on this platform.

I decided to purchase a meridian trimmer and was expecting it within two weeks. However, as I began to track my package, I realized that it had been shipped to a completely different location. This error was definitely not something I had anticipated happening, and I was incredibly frustrated. I quickly reached out to customer service via email in hopes of resolving this issue. To my surprise, it took three days for me to receive a reply. While the customer service agent responded, I felt dissatisfied with the lack of urgency and willingness to help. They simply told me that they were "working on it" and left it at that.

After a month of waiting, I still had no product in hand, no replies from customer service, and no way of contacting anyone by phone. I was extremely disappointed, and to make matters worse, I couldn't even retrieve my money back. I had spent $70, and it felt like my money had disappeared into thin air.

In conclusion, my experience with Mashable was disappointing and frustrating. I would strongly caution others who are looking to purchase something from this website. Unless they can guarantee that their product will be shipped to the correct location and that their customer service agents will provide a better response time and quality of service to address issues, it is best to avoid shopping with them.

I had a really disappointing experience with the online store Mashable. I placed an order for a device that I was really excited to receive, but after a month went by without receiving any updates, I realized something was wrong. I tried contacting customer service to inquire about the status of my order and was initially given shipping information. However, things quickly went downhill from there.

It became clear that my order was a scam and I was dealing with a fraudulent business. Despite requesting a cancellation and refund, I was repeatedly told to "hold on." As the weeks went by, I felt increasingly frustrated and powerless. Finally, after five weeks of waiting, my order was shipped. However, by that point I was feeling extremely skeptical and wary.

To add insult to injury, when I raised my concerns with Mashable's customer service team, they directed me to read their terms and conditions. This felt like a cheap and evasive response, especially since I had already been experiencing significant delays and issues with my order. All in all, I wouldn't recommend this "store" to anyone, and caution anyone considering making a purchase from Mashable to proceed with caution. Unfortunately, it seems like this business is really just a scam, and anyone who spends money there is likely to be disappointed.

As a consumer, I recently had a less than satisfactory experience with Mashable, and feel compelled to share my thoughts about my ordeal. Let me preface this review by saying that I am highly disappointed by the lack of transparency and accountability exhibited by this brand.

First and foremost, I was sold a product that failed to deliver on its promises. Despite reaching out to customer service and providing countless details about my issue, I was met with indifference and unhelpfulness.

To add insult to injury, Mashable refused to offer a refund for an item that was essentially a non-starter. I was left feeling like I had been robbed, and as if my concerns were not being taken seriously.

Furthermore, I was frustrated to discover that the product I had purchased was only designed to work on a desktop computer. As someone who primarily uses their mobile phone to access websites and online resources, this aspect of the product was wholly irrelevant and misleading.

As someone who values transparency and honesty when it comes to online transactions, I can say without reservation that I will never be doing business with Mashable again. I believe it is important to share my negative experience with others in order to shed light on what I feel is a decidedly unscrupulous model of doing business.

In closing, I would advise potential customers to exercise great caution when considering purchasing from Mashable. As my unfortunate experience has shown, you may be left with little recourse if things don't go as planned.

I had a less than ideal experience with Mashable and wanted to relay my experience cautioning anyone else considering making a purchase through their site. While the website may seem appealing and their products enticing, my recent transaction left me with a sour taste in my mouth.

First and foremost, I made the mistake of ordering two floor lamps from Mashable that did not fulfill their intended purpose. Knowing that it was unlikely that I would receive a full refund, I sent them an email outlining my concerns and asking about the possibility of a return. Much to my dismay, I received a reply within a minute informing me that my order was past the 14-day return window and they wouldn't be able to process it.

What made this situation even worse was the fact that the initial response failed to acknowledge that there was a delay in shipping, which pushed the lamps arrival beyond the allotted return timeframe. While it may have been a simple mistake, it still left me with two lamps I can't use.

In short, I caution anyone considering purchasing anything from Mashable to be aware of their return policy and to fully understand the shipping timeline before making a purchase. It is not worth being stuck with items you can't use and experiencing frustration with the customer service process. I will not be shopping with them in the future.

When I decided to give Mashable a try, it seemed like a great idea. They were offering a product that I was really excited about, and I eagerly placed my order. However, as days turned to weeks, I started to grow concerned. I hadn't received my package yet, and there was no sign of it on the horizon.

I decided to reach out to the company to see if I could get any information. That's when I realized that I had never received a confirmation or tracking number from them. It was like they had taken my money and disappeared into thin air.

The disappointment quickly turned into anger when I started reading other reviews that echoed my experience. I had been scammed, plain and simple. It was frustrating to think that this company was still able to operate without any consequences.

Looking back on the situation, it was clear that I should have done more research before ordering. There were warning signs that I should have paid attention to, like the lack of a customer service phone number or physical address.

It's a shame that there are companies out there like Mashable who are willing to take advantage of people. My $35 loss may not seem like much, but it's the principle of the matter that really stings. I hope that others will read this review and think twice before ordering from this company.

As a consumer myself, I understand the importance of receiving the products that we have purchased online, and in a timely manner. However, when I read this review about Mashable (mashable.com), I can't help but feel disappointed for the customer who had a less than satisfactory experience with this company.

The reviewer had ordered 6 items from this site, but unfortunately only received 2 of them, which is definitely a cause for concern. The reviewer had mentioned that this could have just been a stroke of bad luck on their part. However, things took a turn for the worse when the reviewer claimed that Mashable Shop did not deliver on their promise of having good customer service; which should always be a top priority for any company.

To make matters worse, the reviewer noted that their mail was on hold for a week, which implies that the delivery of the missing items couldn't have taken place, despite what the company claimed. This raises serious questions about the integrity and credibility of Mashable as an entity, and I can see how this would cause frustration and disappointment in any customer.

It is concerning to hear that the reviewer was unable to get a refund or a resend of the lost or not delivered items, indicating further problems with customer support and satisfaction. When it comes to online shopping, trust and reliability are paramount, and unfortunately, based on the experience of this frustrated individual, it seems that Mashable has not lived up to these standards.

In summary, I must say that this review sounds like a warning for any potential future customers who may be considering purchasing from this site. To the reviewer's credit, they have been honest and forthcoming about their experience, and I believe that potential customers should take heed of their warning and do their research before committing to a purchase with Mashable. In conclusion, in light of everything mentioned in this review, it's safe to say that I would think twice before ordering from this company.