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Malaysia Airlines

Malaysia Airlines

Group IT, Admin Building 1, Complex A Sultan Abdul Aziz Shah Airport
Subang
Malaysia - 47200
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Missing Luggage Office (MLO) / Lost & Found Items
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Malaysia Airlines Complaints & Reviews

Malaysia Airlines / Missed flight due to cancellation and delay of Malaysian airlines flight

Dr
Dr Arun Shirwaikar on 2016-02-06
Dear Sir, My wife and I booked our round trip tickets from Dubai to Penang, Malaysia by Emirates airlines and Malaysia airlines as per details given in the scanned copies attached. Our luggage was booked through till Penang. We had no problem with our forward journey to Penang on 28/1/16...

Malaysia Airline / wrong booking

Ro
I booked 2 tickets from delhi to phuket on 13th jan 2016. the flight number which i booked for was MH786 but when the itnery was sent to me was for MH790. I called them the same very moment but the office had closed by then. Then i went to their website and got an email from...

Malaysia Airlines / Upgrade

Re
Reviewer85858 on 2016-01-12
I cannot emphasise enough how disappointed I am with Malaysia Airlines customer service. Last month, 64 hours before our flight we contacted Malaysia Airlines regarding a different matter to be told our upgrade had been accepted. Much to our horror when we asked we were notified that they...

Malaysian Airlines - New South Wales, Parramatta / Ticket Cancelling Policies

Sa
sanik on 2016-01-07
I and my family had been travelling with your airlines since last year quite a few times and trust me it had been a disappointment since then. I have had to spend money in every small changes I had make to my itinerary. The final blow was when the flight MH172 for 4th of Dec 2015 cancelled...

Malaysia Airlines / No reply no attendance on my unacceptable arrangement change flight

Ni
Nicholas Tan on 2016-01-07
REPORT CASE NUMBER: 0140-01/2016 I’m hereby to write it an OFFICIAL COMPLAIN with my postponed flight on 27 January 2016 from LONDON HEATHROW (LHR) to KUALA LUMPUR INTERNATIONAL AIRPORT [KUL]. I received a SMS on 31/12/2015 that informed my flight MH001 which originally depart 2200 on 27...

Malaysia Airlines / Flight cancellation and refund

Re
Reviewer24323 on 2016-01-04
dear sir please note the pnr :ww1RL, tkt no:232 1606 636704.. this is happens with the passenger who supposed to travel from manlia to dubai in malaysian airlines flight on 19th of november .she was on her short trip to dubai for a meeting..but unfortunately the airline have canceled the...

Malaysia Airlines / Customer Service: Refund of Ticket Money

Kr
Kriteeka_Blr on 2015-12-18
Hi, I had to cancel my trip with Malaysia Airlines (Bangalore to Singapore, round trip, LEGN1) due to Visa rejection. I was informed I will be offered a full refund as it is a visa issue. For this, I had to visit the local Bangalore office (No.101A - 104A - Cears Plaza, 136 Residency Road...

Malaysia Airlines / Flight delay

Se
sean tam on 2015-12-13
This is the bad experience i with malaysia airline, Penang to London flight MH4 delay more than one hour make me miss the last train to highbridge that i already book and pay for. London to Penang MH 3 flight delay again more than one hours, only 25 minute transit at KLIA and need walk...

Malaysia Airlines / Denied Boarding compensation monetory

Na
Nagaraj Kulkarni on 2015-12-13
Denied Boarding on Malaysia Airlines Flight No: MH 186 Date : 04th Dec 2015 Sector : Kaullumpur - Bombay Incident : I had confirmed booking on this particular flight to Bombay but when we reached to the counter, your sales person denied to provide ticket claiming that flight is over booked...

Malaysia Airlines / Poor service

Re
Reviewer27163 on 2015-12-09
My flight was delayed on the 2/12/2015 from Penang to Kl, the ticket i bought was for 1045am flight but it was scheduled at 1205pm and the flight arrived at 1250pm at Penang International Airport, so I reached klia at 230pm I missed my flight to Riyadh, Saudi arabia which was departed at...

Malaysia Airlines / Flight cancellation and no accommodation reimbursment

Re
Reviewer55880 on 2015-10-29
On the 26th August 2015 my parents were booked to fly from Istanbul to Sydney. But in July 2015 we received a notification saying the flight from Istanbul has been cancelled and moved to Dubai. I contacted the airline on my parents' behalf and organise a flight from Istanbul to Dubai...

Mas Airline / Flight cancellation, ground crews services

Re
Reviewer91931 on 2015-10-23
Mh377. On 21. 10. 15 fr. Quanzhou to kl. Was cancelled. Rescheduled mh377 d. On 23. 10. 15. At 5pm. Did not leave until 6. 15pm caused by late delivery of food for business class. Arrived kl at 10. 20pm. I missed my transit to senai. I had to incurred extra rm402. 80 taxi fare n travel 3 ...

Malaysia Airlines / Flight delay

Re
Reviewer97128 on 2015-10-19
My flight to Kota Kinabalu MH2662 (depart : 18.10) was cancelled without informing me even during drop bag at the counter at 16.30. At 17.10, I saw a notice on the electronic board that the flight has been cancelled. I was only informed when approach the customer service counter at 17.30...

Malaysia Airlines / Surname not in Passport, but on Air ticket. Name Correction.

Pa
Parvinder Bakshi on 2015-10-08
I am here to share my recent experience with Malaysia Airlines, India. Recently i planned a family vacation to Singapore. We are total 6 travelers. after all the searching, i finalized Malaysia Airlines for this trip. I was getting some low fares on some low cost airline carriers and also...

Malaysian Airlines / Baggage was opened and things were lost from my bag

Ja
Jasmine12 on 2015-09-22
I was travelling from Kuala Lumpur to New Delhi on 19th sept on MH190. My bag was opened and all the clothes and my stuff was disarranged. The perfume bottle was all opened and cover was torn . 2 sets of earrings were missing, 1 new perfume packed, 1 pair of slippers and my brand new top...

Malaysia Airlines - Western Australia, perth / Flight Cancelled, No Refund

Re
Reviewer79803 on 2015-09-15
Flight Reference No. LBCWN Date of Travel 23/10/2015 Flight Name MH126 and MH 172 I booked a return flight with malaysia airlines through my agent from delhi to perth. Few days back my agent said that the flight have been cancelled by malaysia airlines. I requested him to book me in another...

Malaysia Airlines / Inflight service & food

Km
K M SURIYA MOORTHY on 2015-09-11
1. Yesterday 10/9/2015, I was on MH 0759 from SGN to KUL. The plane was a Boeing 737-800. Maintenance of seats and upholstery were POOR. 2. There were only 3 cabin crew in economy class (instead of the usual 4) and only 2 of them were handling 1 trolley serving the economy class passengers. Due...

Malaysia Airlines / Rude Stewards

Pa
Pathy Kannan on 2015-09-01
I was on Flight MH 2616 travelling from Kuala Lumpur to Kota Kinabalu on the 16 August 2015 at time 1315 hrs. I was seated in 26A with my friend beside me. I would like to complain about 2 rude stewards namely Thavasilan Manoharan Staff Number 1179191 and Sebastian Isa anak Apil Staff...

Malaysian Airlines / Misinformation

Re
Reviewer12072 on 2015-08-18
I had called Malaysian airlines, regarding my parents flight, on Friday, 14th Aug to enquire regarding rescheduling or cancelling the flights. I was given information regarding rescheduling penalty and I was also told that there will be a 30% cancelation fee in case I decide to cancel the...

Malaysia Air / Lost Baggage

Tr
Trish Perry on 2015-07-31
I recently took flights from London to Bali via Kuala Lumpur, where my baggage failed to make the final leg of the journey. Unfortunately I had yet another ongoing flight with another airline and a long road/boat journey. I was stunned to be told by Malaysia Air that my luggage would not...

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