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I met with Katrina A. Clarkson of Legal Helpers on 10/4/08. After speaking with her I gave her a $100.00 retainer, copies of tax returns and bills. On 10/7/08 I decided against working with this firm and had my mother e-mail Ms. Clarkson regarding the return of the retainer and documents. Three (3) e-mails have been sent with my phone numbers asking for a return of the documents and retainer. To date (10/10/08), there has been no response. Calls have been made to their office only to be put on hold up to 20 minutes (had to hang up). I now realize that this company is a rip-off praying on people in financial trouble. They take whatever money they can; they will not do anything until paid in full; therefore, they have not really done any work for you and there should be no reason for them to fail to give a refund or even respond to potential customers when they attempt to contact them.
I also had seek legal help from Macey and Aleman and after the $100.00 of the retainer and $1300.00 for the case to file was paid their obligations to help me changed. I had called the office to talk to my attorney regarding my case 3 or 4 times and no one would call me back, the only person that I could talk to was the receptionist and the legal aid, So after weeks of trying to talk to the attorney I gave up and faxed a letter requesting for a refund. It's been 1 and 1/2 month and 4 phone calls and I still haven't heard or seen anything regarding my refund. I have talked to someone who claims to be a manager who told me he would forward my request because it was never done and several weeks later I still haven't heard anything. I think it's time for me to file a complaint with a small claims court now. Who ever is thinking about doing business with them, think again because they have failed to do any of the things they claimed they would.