Levi Strauss & Co.
reviews and complaints

I have seen this complaint time and time again. Back belt loop torn at bottom. Same this has happened to me on pair of pants I bought in October 2022.

I suspect a contributing problem is how they fit in the waist and butt. I constantly find myself pulling them up, hoping after a couple washes it would have improved.

Having losing weight after 10 years, I thought I would reward myself with a pair of Levi’s and unfortunately they didn’t make the cut.

I have purchased Levi jeans for 30 plus years now but as of lately I have issues with them tearing at the end of the zipper area after only a few washes and wears. The items were purchased from Meijer and Kroger in Ft Wayne Indiana. Its just a shame that there used to be such great quality and the last 4 purchases from different locations have the same otcome.

Hi there, I hope this message finds you well.

I purchased a pair of Levi's 502 jeans from Kohl's in Westbrook Maine around 9/23/22 and when I removed them from the dryer this morning 12/23/22 the seat was frayed down the back seem of the jeans.

Thank you for your time, peace be with you and yours.

Christine Stuart

[protected]@yahoo.com

Purchased a pair of these jeans. After 1 washing the left, front pocket showed a flaw where the top edge of the pocket twists over, showing the lining. It's fairly unsightly. Since I'm right handed I very rarely use the left pocket so I cannot fault myself. I don't understand why the right hand pocket isn't doing it, I purchased a second pair several months later, from a different store, so I assume these couldn't be from the same lot. After 1 wearing, the same problem showed up.

I have been wearing this brand for decades faithfully. 560s until they were no longer available. Now I have purchased at least 8or 10 pair of these newer style and at least 4to6 of them come apart just above the left rear pocket and now my latest purchase only GENTLY washed 5 to 7 times have started fraying apart in random spots. EXTREMELY DISAPPOINTED! Without some kind of acknowledgment or compensation I will cease buying this brand.

My husband has worn Levi’s jeans since high school in the 80’s. In the last 4-5 years we’ve noticed the jeans rip easily, starting in the back pockets, saddle area, and sometimes just random holes appear within a few months of purchase. We usually buy at Kohl’s or Penneys. He works a lot outside so we do wash on a hot or warm cycle in a HE machine. We are constantly taking them to a local sewing shop and they think we’re crazy for continuing to buy these products. I want him to try other brands but he remains fiercely loyal. These jeans are expensive and we are wasting time and money. Please help!

I purchase 2 pair of Levi 505 jeans for my 82 year old husband. He has worn Levi's all his life and refuses to wear another brand. Normally the Levi 505 jeans would not wear out until several years have past and then the wear was at normal wear point such as the knees or the front pocket where he carries his knife. Never have we had a pair of Levi's 505 jeans develop small holes near the stitching that developed into rips within several months!

The brand Levi's use to mean quality and it stood for a tough wearing blue jean but not any more.

I have attached photos of the fabric failure as well as showing the repairs I personally made on the one pair of jeans to extend the life of the pants. The other pair of Levi 505 jeans ripped out all along the rear pocket and I could not repair it. Attached also is a photo of the receipt for one pair of the Levi's 505 jeans and I could not find the receipt for the other pair.

Levi's 505 blue jeans normally ticketed for about $60.00 but I purchased these jeans from Boscov's department Store on sale for $39.99.

We are very disappointed about the "new" Levi's jeans and would like a refund.

Because I can't find 517 jean's in Italy, where I am living, I bought two pairs and had them sent to my sister in North Carolina who was visiting me she brought them to me in September, and I washed them in the recommended way once, and the second time I put them on I was amazed that I had a large rip next to the right back pocket (vertical top to bottom)I have had no problem with the other pair. I have been wearing Levi's for more than 65 years and have never had a problem, but because it's such a pain in the backside finding and getting these sent to me I'm a little upset with you guys

In recent years my new Levi jeans have worn out and ripped at the base of the zipper seam. Often starting within a year. This happens on both 550 and 505 jeans. I still wear 550 jeans from 5 years ago and while they are very worn in places, they are still wearable and don’t expose my private area. This has me questioning the quality of a product I’ve worn all my life. I would like to know what recourse there is.

I have been an avid buyer of Levi’s jeans since my first pair in the late 70’s with no problems. However, jeans purchased in the last decade have been ripping in various places. I have noticed the quality of the material is not the same as it used to be, it’s a lot thinner. Which in my opinion is causing the rips.

My latest pair has ripped within 3-4 months purchased from Levi’s store.

What can Levi’s do? Make better quality jeans, refund policy or switch brands?

As I’m already in my mid-sixties, I really do not want to switch brand that has served me well for most part of my life.

[protected]@yahoo.com

Having purchased 501 shrink to fit Levi's for over 50 years. the last 3 pairs purchased online are disappointing in fit. the legs are so tight. i have trouble putting on and dont fit over my boots. i tried on an old pair and they fit perfectly SAME size. please see attached pictures of old and new levis. showing the difference in leg size

Mike Burnett

[protected]@hotmail.com

Purchased 2 pairs of Levi's jeans brand new 2 year ago. I try washing them as little as i can in order to keep them longer, but not impressed by the quality.

I've seen other complains about the jeans tearing where the back pocket is, and that is exactly what happened with mine.

I would've understand if they had tear in between the thighs because there is often friction in this area but honestly, i was shook to see the back tear. Not even where the stitches are, just the fiber breaking.

Date of incident 09-13-2022 . Pants under normal wear and usage left side besides the back pocket ripped a 4inch tear in the back while at a busy establishment. No reason on my part for the tear . Walked around with that was embarrassing for sure for the two hours I was there. These pants with one other pair I bought at academy in Oklahoma City are less that a year old ! Have pictures if needed . Not impressed with the pants .

I purchased 4 pair of Levi Strauss jeans from Walmart less then 3 months ago and 2 pair are already ripped 1 at the back pocket and the other between the legs I have bought other Levi Strauss from here and they lasted about 10 months are so before they started tearing up the jeans cost between $22.00 to $28.00 a pair that amount for almost a year use wasn't to bad but for a couple of months I think the jeans were rotten and of course who has a receipt 3 months later

I purchased 2 pair of 505 jeans 7 months ago , size 34 ,I have exchanged them 3 times already for the crotch ripping appart , I work in construction and always used Levis before and the were lasting a lot longer . I just had another pair rip appart ,at the price of them ,this is not normal . I probably should use a size 32 ,but I like them loose when working . What can Levi’s do about this .

Fabric split at back pocket seam full length of seam. jeans have a CW 4320, PO -[protected] and [protected]. It appears theat the needle may have cut the fabric enogh to weaken it and it did not take much to rip. These are fairly new jeans that have not been wore very much. Size is 36x30 but the legs could be 28 instead of 30. Jeans were bought around late November 2021 and were barely used. See attached pictures for more information.

All 4 pair of jeans tore vertically at the rear pocket (s). 2 pair also tore horizontally. These jeans were all around 3 months old and so not eligible for return.

My husband ordered s not a large man and so he does not “strain” the fabric and since it is summer these jeans were not worn day in and day out. The breakdown happened around the 10th time wearing. Jeans were washed and dried in cool or cold setting.

On Monday July 25 ,2022 I purchase these v-neck t shirts .I’ve noticed that every time I purchase when I open the box I smell a weird smell from these t shirts .I try spraying them with fabric spray but that didn’t work .So I wash the t shirts now before wearing them .This is unacceptable because when I purchase any brand I never have to wash the tshirts before wearing them .Now I’m not saying that the shirts are not good fit but the smell has to be coming from the factory and it’s not fair to keep having to wash the tshirts before wearing them .I would appreciate if this company takes this in a way so that it can change .Because I am a loyal customer

505s are my go to jeans. The fit is right. Recently, every pair of full length jeans and shorts quickly gain a tear at the upper left corner of the right rear pocket. This happens within weeks of purchase. I now have a small pile of yard shorts and jeans not suitable for public wear.

I'm not a large guy, slum butt, and not a lot of stooping and bending. Unfortunate decline in quality.

I have been wearing Levis 505, 569 and when younger the 517 jeans for over 40 years. Over the past 3 years Levis' product has reached a low, almost to the level of useless rags. I just found this site and felt maybe someone needs to inform Levis of the quality before they found out but closing their doors. I have had 569 jeans completely ripped the bottom out at 2 days old, I exchanged them at JC Pennys and the next pair did the exact same thing in the same spot so I threw them in the trash. I then switched to Levis 505. Now the 505's have a whole new problem - I have multiple jeans (4 pairs) with the belt loop thread ripped a hole through the material, two of the jeans have two rear belt loops rip through the jeans and leave holes in the seat/waist. I have more pictures if needed. One pair actually still has the new Levis' tags on it.