Lensa’s earns a 3.6-star rating from 13 reviews, showing that the majority of job seekers are satisfied with job search and application experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
The site is deceptive and misleading
The site is deceptive and misleading; it is simply a gateway that punts the jobseeker over to one of several other unrecognizable, generic, unheard of 'job listing' websites (e.g. "EveryJobForMe.com") which are in fact no more than job search engines themselves ("EveryJobForMe is a job search engine") ...just like Lensa ("Lensa is a job search engine.") A search engine that redirects to another search engine...?!
Consider whether the average reasonable user would likely know the difference between:
(a) "a job board, recruitment, and career platform"
(b) "a job search engine, which produces links that redirect to other job search engines"
Next stop: File complaint with the FTC reporting unfair and misleading business practices.
Recommendation: Consider whether the average reasonable user would likely know the difference between: (a) "a job board, recruitment, and career platform" (b) "a job search engine, which produces links that redirect to other job search engines"
I recieved prompt emails that were always within the scope of what I was searching for
I recieved prompt emails that were always within the scope of what I was searching for. Very good. I can reccomend them.
Too much add and emails , always have to go through same questions and jobs to get to my final request . More of other work sites has entered from your site .
My experience was positive. They were expedient and a pleasure to work with throughout all interactions and that was appreciated!
My experience was positive
My experience was positive. They were expedient and a pleasure to work with throughout all interactions and that was appreciated!
I think Lensa Inc. is proving to be an attentive and efficient information technology service company that is ahead of its years in business.
I recieved prompt emails that were always within the scope of what I was searching for. Very good. I can reccomend them.
I am a 58 yo disabled veteran, who has been out of work for a long time. So far, Lensa,Inc. is the only company that seems to be taking me seriously when I say I am looking for gainful employment in a work from home position. Today is the 1st time I have been to the ComplaintsBoard.com, to type a review, and I can see that their overall rating is 2.25 out of 5, and I do not agree with it. I honestly believe it should be much higher. Thank you for your time.
I am very happy with the services I received. I start my job tomorrow in my field that I chosen.
I think Lensa Inc
I think Lensa Inc. is proving to be an attentive and efficient information technology service company that is ahead of its years in business.
Lensa Inc has provided a large spectrum of information to get into a possible employment opportunity. I would highly recommend this site to anyone.
Daniel who is my advisor is really great at keeping me up-to-date on job postings. The company has a ton of different job postings daily. It makes it very easy to find a job pretty easy. I've been on several interviews and going several more. I love this site. You should give them a try. They are top-notch in my book.
I have recently started looking for a difficult position--Part-time, Work-at-Home. There aren't many of these jobs available, and most of the ones that are available are somewhat ridiculous, asking you to take endless surveys (mostly about yourself and your buying habits) for a pittance. A frequent problem with the job survey companies is that they simply send you dozens of job postings--throwing them against the wall and see if something sticks--with little or no attention to the needs of the applicant. In my case, with the above job requirements (part-time, work-at-home), I get probably 98% of my job listings that are either full-time or work-onsite. Lensa has sent me their fair share of wrong postings, but they have also sent me a big part of the 2% of correct postings that matched my requirements. Another thing that has been REALLY unusual about Lensa is that, out of maybe 40-50 job search companies I have contacted, Lensa is one of only two companies who have actually had representatives contact me personally--kudos to Isabel and Daniel.
Lensa Inc has provided a large spectrum of information to get into a possible employment opportunity
Lensa Inc has provided a large spectrum of information to get into a possible employment opportunity. I would highly recommend this site to anyone.
I unsubscribed to their annoying emails a couple of months ago but it made no difference. I still got emails. I deleted my account on 14th Oct and got an email confirming all my data has been deleted...which was obviously a lie! I was still getting the same ridiculous amount of emails even after deleting my account. I've requested to delete my account again today but I've put all their mails in my blocking list hoping they wont come into my inbox anymore. I usually research on job sites before signing up but I had to unfortunately use their portal to apply for a job I was interested in. I wish I never did!
I forwarded the fact that I did not have a resume as I had only 1 job as a realtor. I received a prompt reply directing me to a site which would offer suggestions on how to create a resume.
Too much add and emails , always have to go through same questions and jobs to get to my final request
Too much add and emails , always have to go through same questions and jobs to get to my final request . More of other work sites has entered from your site .
I forwarded the fact that I did not have a resume as I had only 1 job as a realtor
I forwarded the fact that I did not have a resume as I had only 1 job as a realtor. I received a prompt reply directing me to a site which would offer suggestions on how to create a resume.
This business is a scam and sell your info
This business is a scam and sell your info. They post as a job opening and once you enter your email address it creates account for marketing and emails never stop. I have emailed and unsubscribed and still receiving junk mail.
The complaint has been investigated and resolved to the customer's satisfaction.
AI lie...
From what I've seen, this company only reposts jobs others have posted
From what I've seen, this company only reposts jobs others have posted. For example, almost a week after the SXSW event was cancelled due to the Cornonavirus, there is at least one job, "Event Helper/Coordinator for SXSW Trade Show" still posted from Lensa, long after the actual SXSW organization took them down.
The complaint has been investigated and resolved to the customer's satisfaction.
Complete BS. Lensa is a jobsearch engine (per its website declaration) that simply produces links that redirect to OTHER JOBSEARCH ENGINES.
Daniel who is my advisor is really great at keeping me up-to-date on job postings
Daniel who is my advisor is really great at keeping me up-to-date on job postings. The company has a ton of different job postings daily. It makes it very easy to find a job pretty easy. I've been on several interviews and going several more. I love this site. You should give them a try. They are top-notch in my book.
I am a 58 yo disabled veteran, who has been out of work for a long time
I am a 58 yo disabled veteran, who has been out of work for a long time. So far, Lensa,Inc. is the only company that seems to be taking me seriously when I say I am looking for gainful employment in a work from home position. Today is the 1st time I have been to the ComplaintsBoard.com, to type a review, and I can see that their overall rating is 2.25 out of 5, and I do not agree with it. I honestly believe it should be much higher. Thank you for your time.
I have recently started looking for a difficult position--Part-time, Work-at-Home
I have recently started looking for a difficult position--Part-time, Work-at-Home. There aren't many of these jobs available, and most of the ones that are available are somewhat ridiculous, asking you to take endless surveys (mostly about yourself and your buying habits) for a pittance. A frequent problem with the job survey companies is that they simply send you dozens of job postings--throwing them against the wall and see if something sticks--with little or no attention to the needs of the applicant. In my case, with the above job requirements (part-time, work-at-home), I get probably 98% of my job listings that are either full-time or work-onsite. Lensa has sent me their fair share of wrong postings, but they have also sent me a big part of the 2% of correct postings that matched my requirements. Another thing that has been REALLY unusual about Lensa is that, out of maybe 40-50 job search companies I have contacted, Lensa is one of only two companies who have actually had representatives contact me personally--kudos to Isabel and Daniel.
Lensa has a sneaky personal use policy whereby you have to actively opt out to get out of your information being sold online to other companies
Lensa has a sneaky personal use policy whereby you have to actively opt out to get out of your information being sold online to other companies. They released my information - God alone knows to what extent - to no less than 5 other third party companies and I have been bombarded by recruiter phone calls at all hours of the day. The only reason they even had my information is because I had to use their portal to apply to a temp contractor position that never worked out anyway back in April. Now it's June and I get emails from several recruiters for a job search that is no longer relevant. I didn't delete my account because I figured that would allow them to give me the run around like the other customer so I am waiting for customer service to take care of both requests to unsubscribe and delete my account on their end instead. No word yet, they supposedly will reach out to me within 48 hours which should be sometime tomorrow. In the meantime I had to individually reach out to all 5 third parties that also have my information as a result of Lensa's privacy (or lack thereof) policies. If covid will be able to shut down some businesses I hope one of them is this.
The complaint has been investigated and resolved to the customer's satisfaction.
Complete BS- Within a couple of days of Lensa bombarding me with "job listings" that (a) no company actually listed on Lensa ("Lensa is a job search engine. We are not an agent or representative of any employer.") and that (b) were actually no more than links redirecting to other job search engines rather than to any legitimate response portal, I was overwhelmed with unsolicited emails from no less than five other job search engines posing as "job board, recruitment, and career platforms" restating hundreds of job opportunities scraped from company sites and legitimate job boards but with links that redirect to...other search engines. The funny thing is, I have no idea why or by what mechanism Lensa started sending me listings in the first place. I certainly never asked for or inquired about their service, but it is clear that Lensa's unsolicited path to my email was readily and freely shared with the other five nuisance services before I knew the what and why about Lensa.
Lensa Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Lensa, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Lensa Legit?
Lensa earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Lensa. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Lensa has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Complaints boards detected workplace-related services and and offer a range of services to help you navigate the sometimes murky waters of job hunting. From resume writing to interview coaching to background checks, they offer a range of services to help you land your dream job.
Lensa has claimed the domain name for lensa.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Lensa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Lensa have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Lensa and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Lensa
One of the unique features of Lensa is the AI-powered matching system that recommends job openings based on the candidate's skills, experience, and preferences. This technology offers a personalized experience for job seekers and makes the job search process more streamlined and effective.
Job seekers can create a profile on Lensa, upload their resume, and set up job alerts to receive notifications about relevant job openings. The website also provides resources such as salary insights, career advice, and interview tips to help job seekers prepare for the application process.
Employers can use Lensa to post job openings and access a large pool of qualified candidates. The platform also offers tools for employers to manage their recruitment process, including applicant tracking and candidate screening.
Lensa's goal is to help job seekers find meaningful and fulfilling careers and help employers build strong teams with the right talent. With its user-friendly interface, personalized recommendations, and useful resources, Lensa has become a trusted platform for job seekers and employers alike.
-
Lensa Contacts
-
Lensa phone numbers+1 (415) 299-1701+1 (415) 299-1701Click up if you have successfully reached Lensa by calling +1 (415) 299-1701 phone number 0 0 users reported that they have successfully reached Lensa by calling +1 (415) 299-1701 phone number Click down if you have unsuccessfully reached Lensa by calling +1 (415) 299-1701 phone number 0 0 users reported that they have UNsuccessfully reached Lensa by calling +1 (415) 299-1701 phone number
-
Lensa emailsmarketing@lensa.com97%Confidence score: 97%Marketinggrowth.marketing@lensa.com96%Confidence score: 96%Marketingsupport@lensa.com95%Confidence score: 95%Support
-
Lensa address17 W Gay Street, Suite 50, West Chester, Pennsylvania, 19380-3000, United States
-
Lensa social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.