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Lease Finance Group [LFG] Customer Service Phone, Email, Contacts

Lease Finance Group [LFG]
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www.lfgleasing.com
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2.4 106 Reviews

Lease Finance Group [LFG] Complaints Summary

38 Resolved
68 Unresolved
Our verdict: Engaging with Lease Finance Group [LFG], which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Lease Finance Group [LFG] reviews & complaints 106

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10:21 pm EST

Lease Finance Group [LFG] Credit card machine

The marketer who convinced me to get the equipment did not mention that I cannot return the machine. The charges were outrages, so I called them that I was told my the marketer that it would be cheaper than the one I was using. They told me the salesman was not authorized to say such a thing. So I told them - I don't want it, they could have their machine back. I was told that I signed a lease and there's no cancellation or returning the equipment... so I told them they're not getting a penny for it from me and hang up. Capital one financed the purchase. They sold the account to Portfolio Recovery in 2016 and it was sitting on my report ever since. March 2020, when Covid stroke, my account was frozen by Joseph Sussman PC...
I moved to NJ and didn't even know LGG lease group took me to court. The 1100 I owed became 2, 260.70... everything was closed, I signed the release so that I could access whatever little money I had left. They took their money, LFG finance group send a release letter - but it was not over... Portfolio Management started sending me their debt collection letter for the same thing. I spoke with them, e-mailed twice the copies of both letters (from the lawyer & LFG finance group) - but they still keep harassing me. They said they bought the debt and didn't know who took me to court... I called the lawyer's office - answering machine and no call back. The same with the phone number on release letter... seems to me the sold the debt and got money then froze my account and again got money...

Desired outcome: At least repot to credit companies that the debt was paid

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11:49 pm EDT

Lease Finance Group [LFG] Hard inquiry on credit report

This company has placed a hard inquiry on my credit profile without any authorization. This has caused my credit score to drop. I do not know who this company is and I do not do business with them, nor will I ever do business with them. Why are they accessing my credit score? I have never contacted this company and I have never authorized them to access anything. I consider this an invasion of privacy and I would like to know why they are even able to do this.

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3:13 pm EDT

Lease Finance Group [LFG] Billing

I have been recieving bills for over 1 yr now - I do not know what this is for and will not pay it - I have asked what it is for and this company will not tell me - I do not owe anything to you or any company you are attempting to collect for - do not contact me again by phone or mail - email etc - I do not owe and will not be paying. acct 0793006a. if need be I will submit a copy to my attorney.
thanking you robin mcatee

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1:00 pm EDT

Lease Finance Group [LFG] Credit card reading machine

LFG has take unuthorized payment from the company account .
decline to provide final payment agreement .
decline to provide receipt of payment and final pay off .

LFG partner in crime with credit card sales people and the link communications company to extract money from business accounts and
embargo into an illegal business . By forseing customer to establish resposibility, under a NON CANCELABLE contract .
sales man walk into our office and promise a better credit card rate and get rid of the previous credit card machine even was a NON CANCELABLE contract has well .
bottom line their company decline to get rid of th previous co. and our co end up with 2 cc payments after paying the first co. we pay the lfg complete has well just to honor our signiture now that our note has being pay they decline to give us our final payout receipt, eventhougt; they took our money directly from our account without a notification as we agree.

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1:03 pm EDT

Lease Finance Group [LFG] Unauthorized charges for 10 years

They have been charging my account for 12 years on a credit card lease. 30.00 a month! They haven't sent one piece of documentation to my business. Nor a phone call but why would they. You would think they would want me to buy a new credit card machine. Considering this lease and machine was from 2007. Definitely capable of handling all the new chips on credit cards. And here's the kicker. They asked for the credit card machine back from 2007 or I pay them 234.00 for the machine. I just paid on it for 12 years! WTF! So in order to cancel my lease from 2007. I have to give there machine back (which who the hell knows where it's at) or pay them for it. SMH

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7:50 pm EDT

Lease Finance Group [LFG] Credit card processor

I had a salesman sign for there processor once I found out about it sent it back I sent in a letter stating from police I didn't sign for it. Now I have a judgement against me for $1500 on credit card processor that my company didn't use. I didnt even receive anything stating to go to court. How do u receive a judgement in don't even get summons to court.

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5:20 pm EDT

Lease Finance Group [LFG] Collections

I cancelled my lease with LFG about 7 years ago...or so I thought. They were actually taking a lease payment out of my account for 5 years and my bookkeeper thought it was for my current credit card machine and company. Once we found out we had paid something like $40 a month for 5 years, we told the bank to no longer allow that transaction. Keep in mind this was 5 years, so I don't have records or anything left after we moved 2 years ago. They contacted me and claimed I owed for their cc machine (which sells for $20 on ebay) which came to $300 and for months worth of lease that I had previously terminated(now twice). They are now seeking legal action for me for about $1200. I sent Chasity Castro a letter indicating that, in order to put this behind us and so I never have to hear from them again, I would be willing to pay their fee for the machine (although I've sent it back now 7 years ago). I didn't hear from her. Now, 6 weeks later, I have a message on my phone from their legal dept. I don't believe I owe a penny, but to get them to go away, I'm willing to pay but a reasonable fee. They've not attempted to negotiate at all but have just hassled and sent bills. Again, I sent Chasity Castro a letter indicating I am willing to be reasonable if it will make them leave me alone. Without any response, I have been sent to a legal department. The ratings online for this company prove beyond any reasonable doubt that they are dirty and as dirty as they come. What can I do to get them to leave me alone? I've called and asked for Chasity to call me back. Thus far, no response.

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3:09 pm EDT

Lease Finance Group [LFG] credit card machine lease

I closed my business got a bill from them saying I was behind on my payment and that I needed to pay the bill or they were gonna Sue. So I called them and paid what they said I owed sent back there merchant pro 4000 . Which I did and now several months later they are sending more bills and threatening lawsuits. This is getting being ridiculous. I'm at my wit's end. They wanted three hundred dollars for a machine you can buy for under a hundred dollars. This company is such a scam and ripoff. Something needs to be done about them

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12:07 am EDT

Lease Finance Group [LFG] contract

This Company is rude, we signed up for a visa machine. When we were approached by a new company that took our old machine and Lease Finance Group would not let us out of the contract. We changed banks and have since been harassed constantly by saying we owe a crazy amount of money for a machine we haven't had in over 15 years. Really. They have threatened, demanding payment on something we no longer have. Are you going to make us pay over $1500 for a machine that is over 15 years old and paid for 100 times over.

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5:55 pm EST

Lease Finance Group [LFG] non cancellable agreement

A saleswoman came to the store in 2016 (Oklahoma) and tricked me by saying that the charge for the card processing fee was cheap. The saleswoman said I could terminate the contract if the fee was high. The saleswoman didn't even explain that the machine was signed with the Lease Finance group. After a month, the fee was higher than the previous one, so I had to coordinate with the credit card company, but it was impossible. I called the saleswoman and asked her to terminate the contract. But she said it couldn't, and then she wouldn't answer the phone anymore. So, I called the Processing Company and the Lease Finance Group to break the contract myself. The processing company terminated the contract. . I called the Lease Finance Group to return the machine and the company asked me to return the card machine, so I sent the machine. But after that, I still have a contract period, so I have to pay for the card machines. My case manager at the Lease Finance Group told me the company would sue me if I didn't pay. I paid over $200 a month a while . He tricked me into adjusting the penalty for a little more money. So far I have paid around $5, 000 for the Lease Finance Group. Lease Finance kept telling me lies. So I didn't pay any more. However, mails kept coming to my new address (Texas). I wondered how they knew the address. The Lease Finance Group also called my family (husband and daughter) and asked them to pay for it. I never gave my family phone numbers to the Lease Finance group. Since then, a letter has been sent from a lawyer from the Lease Finance Group and a summon has been issued from the court today. What should I do?
Please help me~~~

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11:23 pm EST

Lease Finance Group [LFG] harassing me for payout amount.

I am in Canada.in 2001 I opened my business & leased debit machine equipment from LFG.in 2006 the equipment broke down and I returned it to them and went with another company. LFG continued to take $45 out of my bank account. After numerous calls I finally had my bank manager call them - she told me it was all taken care of. They continued to take money out of my account for equipment that was returned to them. This went on for 10 years.in 2017 I needed to upgrade my current equipment, which in 2006 I had bought - I told the company I was going with about LFG and they told me to get a buyout letter for the equipment that had been returned and they would pay it out and supply me with new equipment. I called LFG, got a buyout letter of $300+ sent it through to new company they told me it was done, finished etc. I then started getting threatening letters & phone calls from LFG. I explained that their equipment had been returned in 2006 & that they had been taking $45 out of my account for 10 years for equipment that did not work and had been returned. I closed my business in 2018 - letters stopped until this past week. They say if I pay them $400+ they will settle with me - why should I - they got their equipment back, they have taken $4000+ from me plus they received a $300+ buyout. They are now threatening legal action. I have tried to call, I have written letters etc they never answer or acknowledge... not sure what to do at this point.

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mombara
, US
Mar 25, 2019 5:55 pm EDT

We have been charged for well over a year...probably more...as we just found out during an audit of our business account that we have been charged 65.19 a month for services and equipment that we do not have nor have used since changing our merchant credit card processing account years ago. No information at the bank on how to get rid of this so we stopped future payments. The bank person said to keep an eye on our account as this "company" may have other ways to access our funds.

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4:05 pm EST

Lease Finance Group [LFG] credit card machine lease

Worst company ever! Was told the mchaine we were using was no longer compatible so they Were sending replacement. What they failed to disclose was they were extending the lease agreement for another 4 years. Previous contract was for 3 years which by the way was up. When I called to return Equipment I was told I had to buy out of the lease for 500+ dollars. Customer service rep was extremely rude and told me he could not send me a copy of the lease contract if God himself called.

This company is a scam at best.

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9:24 am EDT

Lease Finance Group [LFG] receiving bills after service has been cancelled 6 years later

I had a business and closed in 2009 and I'm still receiving a bill I'm assuming from retriever credit card services witch in 2009 I cancelled also with retriever was a man named Clayton Denton he had to relocate because he was ripping people off and it is not my responsibility after the fact if your machines not returned to you he took it with him please. Sending me mail I have contacted my lawyer in regards to this. And I'm also reporting this to the Better Business Bureau.

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4:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lease Finance Group [LFG] credit card machine

LFG group Lease finance Group LLC
65 f Wacker Place, Suite 510
Chicago, Il 60601 July 26, 2018
Notice of Intent to bring suit and reporting for wrongful, misleading and deceptive trade practices loss of $5500.00 over five year period contract the monthly payment of $28.57 taken from my wifes ‘account each and every month. My wife is over 74 years of age and to have you take what minimal social security she gets every month and use it to pay you. She only gets ss. $35.00. You should be ashamed of yourself. I did not know about this until I heard her arguing with Jasmin over the phone! Numerous notices via phone calls and emails to you to stop billing, and yet you still threatened her to take her to court. You are" thieves" of the worse type!. Taking advantage of an elderly person. She has not done business since 2014, she cancelled the processing company Jan 9, 2014, she was out of business! and you have been billing her and deducting money from her account ever since!
CC: Atty General Mass. and Illinois, etc.
I am Mr Gray Mrs Grays' husband and she also verifies this notice and intent to sue!

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markm1955
, US
Jan 07, 2019 3:26 pm EST

LFG has us all separated but if we all go to one point and discuss this maybe we can get something accomplished. I invite everyone to contact me at markmitchell1955@outlook.com and start fighting these thieves.

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H
9:28 pm EDT

Lease Finance Group [LFG] credit card processor

These people lied to me at least four times to hook me into a long term contract that they are still charging me with. They lied to get me to sign so it's illegal. They lied about the product. They told me it was satellite. They also told me that after the initial contract was over I would own it. I thought I was buying something worth the 3025.00. Later a representative used my ignorance to take money for himself, me thinking I missed payments. They he told me I could cancel the contract and said yes it's over confirming that he did. They kept charging me for more than a year inbenownt to me. Eventually I found out that had lied and closed the account. I took them several months to respond they want to hook you into paying more. Most people don't pay and they both mess with them and keep charging you then sue you to enforce the crook contract. On that subject. The people who sign you hand the contract to Lease Finance Group LLC and relieve themselves of their burden. LFG says they aren't accountable with them because they are different conpanies which should be bs. You can't even make comments about these companies warning others because the contract no longer applies to them. My company has zero reviews in 9 years. Not even good ones. That needs to be addressed. There is a massive lawsuit and lots of accounts. Don't fall prey to them. Don't let them beat you. They lied about the value. What else have they lied about. They had to deliberately manipulate you. They hurt you. Elaborate. What did the do to you to hook to deceive you and hook you in. Watch out for their tricks. They have many. Tell your full story.

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Update by Huckaleg
Jul 03, 2018 9:33 pm EDT

Sorry about the spelling and grammar. I’ve been trying to learn about this all day. It’s got me a little flustered. That’s what they do. They mess with your head.

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8:23 am EDT

Lease Finance Group [LFG] received a hardship settlement letter after 10 years.

Hello,

i had a business back in 2004 and i had signed up for the debit credit machine with LFG my business closed within 6 months but this company was still charging me about $50 every month because they told me there is a contract, now after 10 years yesterday i received a letter that i owe $1548.42. i tried to call them but their voice mail is full and cannot receive any more voice mail, there is no email where i can contact them. i think i will file a small court claim against this company.

please advice.

thanks

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Muggy
, US
Oct 11, 2018 12:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello Marilyn, I am going through similar issues. Would love to speak with you. Please email me at drlindy@bellsouth.net. Thank you!

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Marilyn M Carter
, US
May 07, 2018 12:17 pm EDT

I have a small business in North Texas that in 2014 I upgraded my merchant services to a local company that specialized in processing credit cards for my type of business. They set me up with POS equipment for the retail end of my business where we could swipe customers credit cards in person. The equipment was costing me $130.00 per month for 4 years thru Lease Finance Group or $1550.00 per year for 4 years ($6, 200.00) for equipment that can be purchased for less than $500.00. 29 months into the 48 month lease technology changed significantly with chip cards which our existing equipment did not do. The merchant processing company told me they would update the equipment but it would cancel the old lease agreement and renew it with a new 48 month agreement at $200 per month. They would send me a chip reader to attach to my existing equipment for the additional $9600.00.
I did some shopping around and found a merchant processing company that charged less fees, with no extra hidden fees, would provide me with new updated POS equipment for $59 per month and a 12 month payout.
I contacted LFG and told them that the equipment was obsolete and outdated and not up to the current security standards. They said "too bad, so sad" all they did was finance the equipment for me to call the merchant services company. I told them I already had and what they could do about the issue. LFG said sorry we don't have anything to do with that.

I cancelled the existing MSA and went with the new company, received the new POS equipment, sent the old outdated equipment back to the MSA. However, LFG said I was still obligated to pay the remaining $2500 on the equipment and the MSA is still charging me monthly fees until 2019 for their services that I no longer use or need.

I stopped payment on all LFG charges and then the harrassing phone calls started, threatening me with law suits,
judgments on my credit score for 20 years and increased the amount to over $3500.00. I tried to settle with them but they want the entire amount upfront. I have been told that there is a Class Action Lawsuit pending in the State of New York in the Attorney Generals Office at www.ag.ny.gov/NLFAQ.com and by calling [protected].

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Victor Singh ji
, US
Nov 29, 2018 11:38 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hello Marilyn I am going same issues with these people I would like to talk to you about it if you can guide me please email me at VictorSingh1976@yahoo.com
Thanks

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8:58 pm EST

Lease Finance Group [LFG] credit card terminals

Bunch of crooks! this company is a big fraud. Trick people into signing long term contracts on merchant equipment by presenting other service that works only with this merchant equipment. I have no idea how such company is still in business. They need to be shut down! Salesman approached with a way to get people a LOAN "downpayment assistance" through using their checking account by scanning customers check and getting them a LOAN. ranging from 3 months to 12 months terms. This program never worked and was a scam and i got stuck with a long term lease on merchant machines. Now they are suing me for the remainder of the lease term after i been paying them for a year a half already. over thousands of dollars spent and still they suing for $5800! The two terminals that don't cost more than $600 together costing me over $7000! This is rip off! Not sure if i should waste money on attorney, i would definitely love to teach these [censor].

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9:08 am EST

Lease Finance Group [LFG] I never sing anything

In .2015 .a sale man came to my store and sing up for a pos with my worker I never sing a contract never see a contract.I was told my name only go on it because I on own business and government need to know wear the money is going.sale state it is not an my credit.I never give him social security###.the store out of business now they put it on my credit.I never sing anything.

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6:10 pm EST
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Lease Finance Group [LFG] I have a very small business

I got credit card machine because a third party recommended it, the worse mistake, well it turns out I didn't sign the contract the third party did, so I tried to contact u but because of time difference, I can reach customer before closing . I would like the address to return the credit card terminal and finish dealing with this company.
acct # 1994537

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9:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Lease Finance Group [LFG] leasing credit card processing terminal

This company is the worst I have ever encountered. You cannot speak with a supervisor and they just keep charging you. No one taught them they are there because of the Customer and when you no longer want to lease their equipment, they want to charge you for as long as they can.

The reps are the rudest and no one thinks outside the box. If a Customer returns the equipment after 5 + years, they should not charge them for a payment that misses the cutoff by a few days due to no fault of their own. The Customer has paid for the terminal in full plus some due to the long lease. Honestly, stay away from them - not good for small business owners.

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Lease Finance Group [LFG] contacts

Phone numbers

+1 (866) 781-0440 +1 (866) 781-0411 More phone numbers

Website

www.lfgleasing.com

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