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KYGUNCO/ Kentucky Gun Customer Service Phone, Email, Contacts

KYGUNCO/ Kentucky Gun
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3.7 12 Reviews
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KYGUNCO/ Kentucky Gun Reviews 12

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KYGUNCO/ Kentucky Gun These guys did everything advertised, and product just as described

These guys did everything advertised, and product just as described. I see a lot of negative reviews for companies like this (depending on where you look). I've ordered from a few of them in spite of that, and experience has always been good. The reason for these reviews is the same reason it's hard to find ammo and other firearm related goods. There is an INSANE run on virtually everything firearm related. None of these companies are set up to handle this kind of volume. Not the retailers, not the manufacturers. So people, just CHILL OUT. Things may take a while. An email may fall between the cracks. The phone may not get answered quickly. If you want to blame someone, blame these idiots out rioting in the streets!

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S. Klein
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Fast processing. Received my product well sooner than I expected for a good price.

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C. Leannon
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Great fast service my product was here in two days

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D. Russel
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Quick and efficient. Great prices too. I look forward to making more purchases from these guys.

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L. Ruecker
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Great seller! Purchased ammo at a very good price; arrived quickly and was exactly as described. Will buy from them again. Thank you! Steve K, Pawleys Island SC.

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KYGUNCO/ Kentucky Gun replied to this review.

KYGUNCO/ Kentucky Gun The customer service is 5-star!

The customer service is 5-star! I made an online purchase a week ago. I mistakenly "text-a-check" 899 forgetting the 0.99 and was worried about the order could be cancelled. I called the customer service first thing the second day, the lady picked up phone and told me she knew why I called and would take care of the issue. Surprisingly to me she already understood the purpose of the call through the caller id and cross referenced my account while I was waiting in the telephone waiting queues. What a great service, what a smart customer service! 1) The price is fair or good; 2)the customer service is excellent, the waiting time is reasonable. 3) Fast shipping. I will definitely recommend KYGUNCO and will do business with again.

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M. Schulist
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Ordered the rare 9 mm Ammo from KENTUCKY GUN CLUB. it was delivered in three days. Good service! I will buy from them again.

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T. Mueller
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I got a great gun at a great price in great time! Being able to pay using a copied personal check was a plus. Joel in South Alabama

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B. Okuneva
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I give Kentucky Gun Co an A+++. Fast delivery (2 days) to the FFL, product was received in great condition. Competitive pricing! Love my new S&W. Received ammo in two days as well! I will definitely purchase again from Kentucky Gun Co when I am in the market to buy again.

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KYGUNCO/ Kentucky Gun replied to this review.

KYGUNCO/ Kentucky Gun Found exactly what I had been searching for, for what feels like ages now, and I couldn't be happier that it was from this company

Found exactly what I had been searching for, for what feels like ages now, and I couldn't be happier that it was from this company. This was my first online purchase of a firearm and it was as straight forward and honest as can be. Even when other companies, (as well as auction sites with "buy now" options,) were price gouging various industry related products, this company had my model listed at retail price. I jumped on the opportunity and prepared to wait the clearly stated processing delay period of up to two weeks. In a matter of just a few short days, I received a notification that my firearm was on it's way to my local FFL to transfer. I am ecstatically in possession of my new firearm. Again, I could not be happier with this entire entire experience with this company.

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N. Boyle
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This was the best transaction I have made online. I ordered Friday morning and had it Saturday evening. That is superb customer service. I will definitely use Kentucky Gun Company again if I see something that catches my eye.

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E. Harris
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First order from them. Excellent service, follow up and shipping. Will shop with them in the future.

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R. Kassulke
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I placed my order on July 1 for ammo that was in high-demand . On July 2 I received a confirmation email that my order was being shipped (with a UPS tracking number). It arrived on July 7. Exactly what I ordered at the excellent price I paid. No issues or problems. My experience was excellent and I will do business with them again.

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KYGUNCO/ Kentucky Gun replied to this review.

KYGUNCO/ Kentucky Gun From the start to finish, this transaction for my shotgun purchase went absolutely seamlessly

From the start to finish, this transaction for my shotgun purchase went absolutely seamlessly. I was a little hesitant about some mediocre reviews I read, but I had nothing to be concerned about. The turnaround from warehouse to my ffl was really quick and I encountered zero problems. Gun arrived ahead of schedule, in a factory sealed box. I opened it at the gun shop, and it was exactly as advertised. The guys in the gun shop swarmed around to see it, because it was such an awesome looking gun. (IWI Tavor TS12) WARNING when shopping online for a gun, be very careful and shop only at a confirmed legit seller, with multiple positive reviews. I found numerous fake sites that looked real, with deals too good to be true. Don't be a victim, do your homework first and avoid being scammed. You can trust KY Gun Co.

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M. Watsica
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Bought a Ruger AR 556 online on a Thursday picked it up on Wednesday at my local FFL dealer in Iowa. Super fast shipping and was kept well informed by email. Very pleased with KyGunCo purchase with confidence.

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E. Oberbrunner
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These folks are the best there is. Shipping is always very fast even during these tough times and the items have bought are the best and the lowest prices to be found. Having just got me 6th item from them am already looking forward to the next one...Thanks again.. KyGun

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R. Hessel
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Excellent service. Phone order was flawless and personnel kept me informed. I have already recommended them to several friends.

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KYGUNCO/ Kentucky Gun replied to this review.

KYGUNCO/ Kentucky Gun I placed an order with KGC with a request in the request box to please not send the package 'signature required

I placed an order with KGC with a request in the request box to please not send the package 'signature required.' I have issues with local drivers refusing to even try to deliver any package that requires them to interact with recipients and it's extraordinarily difficult for me or my wife to pick anything up due to some difficult circumstances. Someone at KGC thought it would be funny to send the package COD. So, after paying for the product as well as shipping, I find a pickup note in the mailbox telling me the package couldn't be delivered and that I owe $2+ in additional shipping charges. I'll admit I wrote a nasty email to KGC, and their response was a generic email with links to review sites, including the ComplaintsBoard.com. So here I am, cutting into my luxurious 3 hours of sleep time to write this instead. I'm furious! Real cute KGC, Real cute.

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KYGUNCO/ Kentucky Gun replied to this review.

KYGUNCO/ Kentucky Gun We were in Bardstown visiting from out of state, and went to the Kentucky Gun Company

We were in Bardstown visiting from out of state, and went to the Kentucky Gun Company. We found the handgun that my husband had been looking for for months in our state. It was in stock, and on sale, so it was at a much better price than we had expected to pay. The sales clerk was very knowledgeable, professional, and friendly. Because we would be crossing state lines, gun laws prevented us from taking the gun with us, but they explained to us what they needed in order to ship it to a business with an FFL in our state. We gave them the name of a business in our area. They contacted the business to get the required info, and shipped the gun to our local business. The local business charges a $25 fee for the transfer, which we were informed of up front. We were very pleased with the entire transaction. We will definitely do business here again.

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KYGUNCO/ Kentucky Gun this place conducts buisness incredbly fraidulently

this place conducts buisness incredbly fraidulently. i checked out of their online store for $106 and change, when my card was charged i was billed $201 and change. ALMOST double, what my invoce states. ill be requesting a stop payment with my bank tomorrow morning as soon as they open, as this company charges 10% restocking fee for returns even if its their mistake i ordered a 10 pack of pmag 30's arguably one of the most common accessories for an AR/M4 platform. I figured it shouldn't be a problem getting these, but i was incredibly wrong. their site lists single pmag 30's for $9.99 as if the time i was billed, as well as the 10 pack for $94 and change yet somehow i got charged double, close to double? if it was double fine i could deal with 20 pmags sell em gift em what have you but $20 a pop for something they list as $9.99 is just fraud.

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KYGUNCO/ Kentucky Gun Was looking for 6.5 *** hunting rifle

Was looking for 6.5 *** hunting rifle. Ran across Kentucky Gun Company on ***. I visited their site and found what I thought were good deals. I continued searching on the web and in local sporting good stores. What I found out is that what I though was a good deal, was actually a great deal. I called KYGUNCO and got some questions I had answered. They were knowledgeable and courteous. After that I decided to make the purchase online. I ordered the TC Compass II in 6.5 *** with the *** Crossfire II 4-12x44 scope on Monday, October 19 at about 5:00 pm. I received a shipping notice on Tuesday at noon, and the rifle was delivered to my FFL on Thursday, October 22, one day earlier than expected. Due to my experience with Kentucky Gun Company, I highly recommend them for their prices and great customer service. I will do business with them again.

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KYGUNCO/ Kentucky Gun replied to this review.

KYGUNCO/ Kentucky Gun I give them one star because there isn't a zero star option

I give them one star because there isn't a zero star option. On August 11 I ordered an optic from their site, It showed in stock at time of purchase and they charged my credit card on the spot. On their site they indicate a seven to ten business day shipping time "due to covid". At the two week point I reached out to them (having read the reviews here) and they assured me that they saw not problem fulfilling the order. I reached out again this week on Monday and they apologized for the delay and told me they would get with their shipping dept. to get my item shipped. Today I get an email advising me they oversold the item and cannot get one. They held my money for a month and then failed to deliver. Seems like they are trying to float their business on other peoples money. They suck at everything possible related to the sale. Poor communication, poor time management, poor delivery. Save yourself the pain and buy elsewhere.

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KYGUNCO/ Kentucky Gun replied to this review.

KYGUNCO/ Kentucky Gun Great experience with my first purchase

Great experience with my first purchase. Made the decision to go with KYGC because of good reviews. I was able to buy the extremely hard to find Henry X .357 model (at the time of writing this review). I've seen this firearm priced up to $1500 at well known gun auction site and way above retail price at other online gun stores. KYGC kept their price reasonable and did not price gouge the customer. KYGC's price was even lower than the price quote I got from a local gun store. Even with the transfer fee from the FFL, KYGC's price was still lower. Free shipping is a plus! I signed up for the email list to notify me when the firearm will be available again (maybe a month or two before this review). I did this with several other online gun shops. KYGC was the first store to email me that they have the Henry X .357 model in stock. It took exactly 7 business days from the time I received the in-stock email to getting firearm in my hands. Good job there considering Covid restrictions, etc. Again, great experience and I hope to do future business with KYGC again.

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KYGUNCO/ Kentucky Gun replied to this review.

KYGUNCO/ Kentucky Gun I was looking for a Ruger precision rifle in 308 caliber

I was looking for a Ruger precision rifle in 308 caliber. I could barely find this rifle anywhere online. After looking for hours, I found it at an auction website for $1700. Found it here at Kentucky gun company for around $1350. I did not know anything about this company. They're listed in the ComplaintsBoard.com as a fantastic company. So, I took a chance and ordered this rifle Thursday night at 9:00 p.m. going into a holiday weekend. So, that means they really didn't receive the order until Friday morning. They received my order, processed it, and shipped this rifle before close of business Friday ! That's 1 day ! Monday was a holiday and I received my rifle in perfect condition early Wednesday afternoon. They already had my FFL dealer's info on file so I did not have to mess around with getting them paperwork like other companies. Other companies have you're running around faxing or emailing you're FFL paperwork to them and half the time they don't receive it the first time and you have to send it again. The rifle showed up in perfect condition. Over many years I have purchased many firearms online through different companies. But, this was the absolute best experience out of all of them. This will not be the last firearm I purchased from Kentucky gun company, it is only the first.

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KYGUNCO/ Kentucky Gun Richard L Tallahassee, FL I receive the weekly sales email from KGC and the sales ad for 3/22-3/26 stated *** 12 gauge shotgun came

Richard L Tallahassee, FL I receive the weekly sales email from KGC and the sales ad for 3/22-3/26 stated *** 12 gauge shotgun came with " one 10 round magazine". I ordered the gun and it arrived at my FFL in Tallahassee in an appropriate period of time. The problem started when in open the box to find the shotgun with 2 5 round magazines. I specifically ordered the shotgun because it came with a 10 round magazine. I emailed the company and the reply came from Mary. She said she would look into it and in the same email later stated it was a "typo" and was changed to 2 5 round magazine. So I called the company and spoke with Madison. After explaining the situation she put me on hold to discuss with Mary and others. I was then told that it was a typo and nothing they could do for me. When I questioned how it could be a typo as the keys on keyboard for 5 and 10 are far apart. I was told that at the bottom of their website and literally the last line on the page was KGC is not responsible for printing errors and typos. They refused to do the right thing and honor THEIR mistake or anything to make the customer happy. Basically I was told to piss off and deal with it. I feel that it was a case of bait and switch, knowing they could hide behind the not responsible for advertisement mistakes. Be wary of KGC and their policies before ordering from them.

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Is KYGUNCO/ Kentucky Gun Legit?

KYGUNCO/ Kentucky Gun earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: KYGUNCO/ Kentucky Gun stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights KYGUNCO/ Kentucky Gun's reputation as a trustworthy leader in their field. Customers can rely on KYGUNCO/ Kentucky Gun's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for KYGUNCO/ Kentucky Gun. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

KYGUNCO/ Kentucky Gun has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Kygunco.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Kygunco.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a kygunco.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

We looked up KYGUNCO/ Kentucky Gun and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Kygunco.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About KYGUNCO/ Kentucky Gun

Screenshot KYGUNCO/ Kentucky Gun
KYGunCo, also known as Kentucky Gun, is a reputable firearms retailer based in Bardstown, Kentucky. The company has been operating for over 30 years and has become a trusted source for firearms, parts, and accessories. KYGunCo has established a strong online presence through its website kygunco.com, offering customers a wide range of products, competitive prices, and exceptional customer service.

One of the strengths of KYGunCo is its extensive inventory of firearms. The company offers a vast selection of handguns, rifles, shotguns, and more. Customers can easily find popular brands such as Smith & Wesson, Glock, and Ruger. KYGunCo also offers a range of less-familiar but equally impressive brand names such as Kriss, Bergara, and Canik. Customers have the option to filter their searches by firearm type, caliber, brand, and price range, making it easy to find the perfect firearm for their needs.

In addition to firearms, KYGunCo also offers a variety of firearm accessories and parts. Customers can purchase scopes, holsters, magazines, and other important accessories to enhance the functionality of their firearms. Furthermore, the company offers gunsmithing services that allow customers to modify their firearms with upgraded parts or customizations. They can also have firearms repaired or cleaned by a professional gunsmith.

KYGunCo is committed to providing excellent customer service and maintaining a strong online presence. Customers can easily create an account on kygunco.com to track their orders, manage their wish lists, and receive email updates on new products or sales. Product descriptions are highly detailed and accompanied by high-quality images to ensure that customers have all the information they need. Moreover, the company offers competitive prices and fast shipping options.

In conclusion, KYGunCo/Kentucky Gun is a reputable firearms retailer that has built a strong reputation for quality products, extensive inventory, and exceptional customer service. The company offers customers a range of firearms, parts, and accessories from top brands. It is an ideal choice for those looking for a trustworthy online retailer for all of their firearm needs.
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  1. KYGUNCO/ Kentucky Gun Contacts

  2. KYGUNCO/ Kentucky Gun phone numbers
    +1 (502) 348-3594
    +1 (502) 348-3594
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  3. KYGUNCO/ Kentucky Gun emails
  4. KYGUNCO/ Kentucky Gun address
    401 Glenwood Dr, Bardstown, Kentucky, 40004-3256, United States
  5. KYGUNCO/ Kentucky Gun social media
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    Oct 29, 2024
KYGUNCO/ Kentucky Gun Category
KYGUNCO/ Kentucky Gun is ranked 16 among 73 companies in the Firearms category

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