Knox Ford’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with purchases.
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I got a new Ford F150 from Knox Ford on 11/03
I got a new Ford F150 from Knox Ford on 11/03. They charged me $229 for a theft warranty that they didn't tell me about. They also tried to sell me an extended warranty for $2770, but I said no and called to decline it the next day. I asked for my money back, but I still haven't received it as of today, 12/29. They sent a check to my bank, but it got cancelled or reversed back to Knox. I've been waiting for 8 weeks now, and I want my money back like Mr. Mizzell, the general manager, promised. Thank you.
I got my car fixed at Knox Ford on May 12th
I got my car fixed at Knox Ford on May 12th. They fixed the AC compressor and some other parts, as well as an inner left tie rod end. But then, just three days later, the AC hose broke and my AC stopped working again. The folks in the service department said it was a bad part that Ford had sent them, so they fixed it for free. But then, on May 25th, my AC stopped working AGAIN. When I called the service department, they told me I had to talk to the general manager before they could fix it again. I asked why, but the guy on the phone didn't know. So now I'm just waiting around for them to decide whether or not they're going to fix my car. It's frustrating because they didn't fix it right the first two times, even though it was under warranty.
Is Knox Ford legit?
Knox Ford earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Knoxford.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Knoxford.com you are considering visiting, which is associated with Knox Ford, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Knoxford.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The knoxford.com may offer a niche product or service that is only of interest to a smaller audience.
- Knox Ford protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Knox Ford
At Knox Ford, customers can find a variety of Ford models, including the popular F-150 pickup truck, the versatile Escape SUV, and the sporty Mustang coupe. The dealership also offers a range of certified pre-owned Ford vehicles, which have undergone a rigorous inspection process to ensure their quality and reliability.
In addition to its impressive inventory, Knox Ford is also known for its knowledgeable and friendly sales team. The dealership's sales staff is dedicated to helping customers find the perfect vehicle to fit their needs and budget. They are well-versed in the features and benefits of each Ford model and can answer any questions customers may have.
Knox Ford also has a state-of-the-art service center staffed by certified technicians who are trained to work on all Ford models. The service center offers a range of maintenance and repair services, including oil changes, tire rotations, brake repairs, and more. Customers can schedule service appointments online or by phone, and the dealership also offers a convenient shuttle service to transport customers to and from their appointments.
Overall, Knox Ford is a top-notch dealership that offers a great selection of Ford vehicles, exceptional customer service, and reliable maintenance and repair services. Whether you're in the market for a new or used car, or need service for your current vehicle, Knox Ford is the place to go in Knoxville.
Overview of Knox Ford complaint handling
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Knox Ford contacts
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Knox Ford phone numbers+1 (270) 351-9800+1 (270) 351-9800Click up if you have successfully reached Knox Ford by calling +1 (270) 351-9800 phone number 0 0 users reported that they have successfully reached Knox Ford by calling +1 (270) 351-9800 phone number Click down if you have UNsuccessfully reached Knox Ford by calling +1 (270) 351-9800 phone number 0 0 users reported that they have UNsuccessfully reached Knox Ford by calling +1 (270) 351-9800 phone number
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Knox Ford emailsrandy.riblet@knoxford.com99%Confidence score: 99%clyde.mizell@knoxford.com98%Confidence score: 98%
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Knox Ford address461 S. Dixie Highway, Radcliff, Kentucky, 40160, United States
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Knox Ford social media
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