Kloud9 IT’s earns a 4.7-star rating from 12 reviews, showing that the majority of clients are exceptionally satisfied with IT support and services.
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I've always had a great experience with Kloud9 IT, but Jacob was extra helpful in helping me resolve issues with my
I've always had a great experience with Kloud9 IT, but Jacob was extra helpful in helping me resolve issues with my desktop. Super kind and efficient!
These guys are great!
These guys are great! They always have time to walk you through what needs to be done, and they do it without making you feel like an idiot. LOL Glad we partner with them!
Yesterday I had the pleasure of working with Jacob from Kloud9 IT
Yesterday I had the pleasure of working with Jacob from Kloud9 IT. He was polite, pleasant, and very efficient in solving the IT issue. I highly recommend Kloud9 IT, and their knowledgeable staff. Great job!
While there was consistent communication, the services did not fit my needs and we were unable to come to an agreement
While there was consistent communication, the services did not fit my needs and we were unable to come to an agreement. Many of the hours purchased were wasted on lengthy emails that were not necessary and took away from actual IT services being provided.
Kloud9 IT has always been a pleasure to work with, no matter what issue arises
Kloud9 IT has always been a pleasure to work with, no matter what issue arises. I worked with Brandon most recently and I so appreciate his thoroughness, professionalism and how he followed back up with me the following day to be sure that the resolution was still satisfactory. I would recommend Brandon and Kloud9 easily and confidentially .
Timely and professional services from Jacob Luna
Timely and professional services from Jacob Luna. We were locked out of signing on to our Church Windows software service that was put on the Kloud six months earlier. Jacob was able to reconnect us to the accounting software immediately allowing us to not fall behind in recording transactions. Best IT support in the 25 years of providing accounting services. Five stars!
I have been a Kloud 9 customer for the last 5 yrs and I wouldn't wanna use any other service besides them
I have been a Kloud 9 customer for the last 5 yrs and I wouldn't wanna use any other service besides them. Mark Johnson and the team at Kloud 9 have been beyond helpful to our company. I've called them whenever I've had any issues and Mark has worked tirelessly to get my issues resolved, between Mark, Jorge, Jacob and the rest of the Kloud 9 staff I feel at ease with any IT stuff because I know they have my back. what a great service, Thanks again Kloud 9!
My Company has used Kloud9 for a few years now and I absolutely love their service, anytime I've ever had an issue
My Company has used Kloud9 for a few years now and I absolutely love their service, anytime I've ever had an issue whatsoever Jorge along with Jacob and the Kloud9 staff took care of it immediately, these guys provide such an essential service to our company I wouldn't ever want to be without it, I really can't say enough about them and the awesome quick service Jorge and Jacob have provided for us, I'm really grateful that we decided to use them and I would definitely recommend them to family and friends!
Two employees who shined earlier this week: Chris was out to our office to troubleshoot and fix an issue with our CEO's
Two employees who shined earlier this week: Chris was out to our office to troubleshoot and fix an issue with our CEO's laptop. It was more difficult than we all anticipated. Chris spent the time to dig deep and solve the issue. In addition, I appreciate how Chris was happy to meet with two other team members to help them with an IT issue, no grumbling or rolling of the eyes. Chris stayed at the office longer that scheduled and was very professional, handling each of the issues here. I appreciate that and I appreciate his keen sense of problem solving. Chris was not satisfied until all issues were competed well. John helped me over the phone last week and was so thorough in resolving my IT problem. The way that John checked everything and made sure that what he fixed was set up and working properly before we disconnected, is something I am thankful for. With Kloud 9 being our new IT support, I am very satisfied to date. It is the professional, eager, patient and encouraging attitudes along with the competency and ability.
Replace all *(asterisks) with appropriate text in review about Kloud9 IT: Jacob Smith of Kloud9 strikes again!
Replace all *(asterisks) with appropriate text in review about Kloud9 IT:
Jacob Smith of Kloud9 strikes again! He is a problem solver, fast responses and resolutions. Also extremely pleasant to work with. Thanks so much, Jacob
I received excellent customer service from Kloud9
I received excellent customer service from Kloud9. John C. was very patient and walked me through the steps to solve my IT issue. He was polite and professional.
Our company has used Kloud9 for our IT needs for two years
Our company has used Kloud9 for our IT needs for two years. Without a doubt, they have one of the best Customer Service Departments with which I've ever worked. The representatives are incredibly knowledgeable and solve our issues very quickly. I highly recommend Kloud9!
Kloud9 IT Complaints 0
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Is Kloud9 IT Legit?
Kloud9 IT earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Kloud9 IT. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Kloud9 IT has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Kloud9 IT's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Kloud9it.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Kloud9it.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Kloud9 IT
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Kloud9 IT Contacts
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Kloud9 IT phone numbers+1 (855) 665-5683+1 (855) 665-5683Click up if you have successfully reached Kloud9 IT by calling +1 (855) 665-5683 phone number 0 0 users reported that they have successfully reached Kloud9 IT by calling +1 (855) 665-5683 phone number Click down if you have unsuccessfully reached Kloud9 IT by calling +1 (855) 665-5683 phone number 0 0 users reported that they have UNsuccessfully reached Kloud9 IT by calling +1 (855) 665-5683 phone number
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Kloud9 IT emailstmilliron@kloud9it.com99%Confidence score: 99%info@kloud9it.com80%Confidence score: 80%Support
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Kloud9 IT address9999 Granger Rd, Cleveland, Ohio, 44125-5319, United States
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Kloud9 IT social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
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Jacob *** of Kloud9 strikes again! He is a problem solver, fast responses and resolutions. Also extremely pleasant to work with. Thanks so much, Jacob
I received excellent customer service from Kloud9. John C. was very patient and walked me through the steps to solve my IT issue. He was polite and professional.
Our company has used Kloud9 for our IT needs for two years. Without a doubt, they have one of the best Customer Service Departments with which I've ever worked. The representatives are incredibly knowledgeable and solve our issues very quickly. I highly recommend Kloud9!