Ideal Image review: Lies 264

I have not received any services from ideal image, I signed up for this company but after careful consideration changed my mind. I spoke with them on several occasions and filed a dispute then received a call from one of their reps that said that I would still owe them money even if I didn't get anything done. There was no mention in the contract that I'd still be charged even if I didn't receive any services. No one even mentioned any of that until I requested the funds be sent back to me. If there is a class action suit I will be very interested in joining. My email veroatkinson77@gmail.com I plan to also file a complaint with the BBB and State Attorneys Office as well they should not be able to get away with stealing peoples money!

Ideal image screwed me over! I am a healthcare professional and made the decision to refrain from treatments because they said they were going to extend contracts I had 9 treatments left they took my money and canceled my contract at the time of agreement! Now I have to pay more and there is NO improvement in the hair areas!

I have actually contacted a lawyer about them. They lied to me about everything. I thought online consult was with a Doctor. It’s not! Once I found out she lied about everything I looked into who she was. Just a sales consultant. In NYS you must have a medical license to diagnose AND treat. She did both. Diagnosed my medical condition, broken capillaries, and took my money for a treatment plan of photofacials. She can’t do either.

This is why there are so many complaints about results. Sales consultants with no medical degree / or license taking money for treatment plans they have no experience giving.

I’ve spoken to a lawyer about a class action lawsuit.

IDEAL IMAGE - REFUNDED COSTS OF MEMBERSHIP & BOTOX NOT USED - It OVER TWO MONTHS to get my money back, but it was literally A WEEK AFTER I put a complaint in to the Attorney General's office did they call me directly. I learned that if complaints are sent to the state Attorney General and Better Business Bureau, the legal person issues DocuSign for the refund in the same manner it was paid.

My suggestion - for those with tangible issues, such as being lied to (not like something where your body may or may not respond to something as discussed) - contact your state's Attorney General office!

REMINDER, Everybody! :) CONTACT YOUR STATE ATTORNEY'S OFFICE!
Please also reach out to me if you do a class action lawsuit. I tried to cancel my membership and they have not returned my funds for MONTHS. Cancelled in August, it's now October and still nothing.
Thanks a lot.

I had a consultation through zoom. It went well till it came to document signing. It only let me sign one page at a time which I had to submit before I could look at the next page. I go to their location in Charlotte NC, they claim I have had 8 treatments but I haven't, I have all my appointments recorded. I only had 6 appointments. According to the contract it's 9 treatments every 6-8 weeks. I had waited over 3 months between appointments. I filed a complaint against them with BBB they denied my request for refund even though the results are not even close to being what they promised. Mathematically it's not possible for me to have had 8 appointments because twice I waited over 3 months for an appointment. They don't honor their contracts. They make you pay even if I'm not able to get the treatment you're paying for because of their schedule and no appointment availability. I paid $2, 385.00 with minimal results. Last time I went the nurse treated outside the area I get treated she left scars on my legs, not an area was was paying to get treated. I am very upset that I had paid so much for no results, rude customer service. I had to call 3 weeks straight every day some days I called 8 times and no one would answer the phone during business hours. The manager refused to talk to me. Now my contact expires on 10/9/21 and they are refusing to do treatments I have paid for in full!

I would like to be a part of this. Am I still able to submit my story?

What is the status of this complaint? I am filing a petition online and Press Release. Thegriefwarrior@michelecynthiabell.com

I would like to be a part of this as well, I had a high-pressure consultation with a woman name Brianna Smith( out of state rep) I did not know that she was not a medical professional. She pressured me into signing a contract with a lie she told me that I would not be charged until 30 days after my 9th treatment. I had asked her what if I don't need all 9 treatments what if I needed to stop after 6 or something like that? no answer, not only did she not answer the question she made it seem like I was asking an impossible question. I even told her about my condition with my armpits. I did not have a diagnosis or anything at the time, that would have prevented me from having laser hair removal but I did not want laser hair removal for my armpits. I even told her that I will make that a priority at another time. Brianna said that it would be more cost-effective if I went with laser hair removal for my face and for my armpits. And I told her again I was not concerned with my armpits. She drew up the cost for the laser hair removal for both armpits and face even though I did not want laser hair removal on my armpits. Being even pushier I told her that I did not want to do any line of credit because I've already done enough with my credit. She told me that it was not a line of credit and that I will be owing to the store. Well, here we are with an ally line of credit. That I did not want. Multiple times I have tried my best to exit out of the zoom chat in order for me to read the contract and she said. If you click on a link in an email that she sends they can follow your movements as you go through the contract. You can read it right here in front of me not allowing me to leave or to read the contract I felt very pressured by her and I do not appreciate this kind of business practice.

I went to the appointment anyway since I had made the appointment with Brianna( out of state rep) I went into my appointment and I asked the same question to the front desk woman and she even said the same thing 30 days after my last treatment. I asked her if she could give me another quote. She acted as though she didn't know how to draw up a new quote for the same treatment. I mean she was not even trying, no surprise there. I showed the nurse practitioner who did the laser hair removal my armpits I showed her and told her my concerns in my issues she and Brianna both assured me that's with laser hair removal my condition would be improved greatly. After the hair removal, I developed even greater issues with my armpits I am currently seeing a dermatologist and at this time she cannot determine what the issue is but she does not feel I should continue at this time with laser hair removal. Now they are trying to make me continue with the treatments and pay for all 9 when I cannot continue.

Add me as well! I already filed a complaint with the BBB. Ideal Image suggested I “try” cool sculpting, then locked me into a contract by telling me I was signing the e-form to schedule the appointment . Turns out my doctor doesn’t think I even need it, so when I called to cancel the appointment, that’s when I found out about the contract. Now I’m paying for a service I’ve never even received nor will I be in the future! I never even originally wanted the cool sculpting, and thought I would be scheduling the appointment as a consult, not locking into receiving the service or a contract.

I wanna join the lawsuit with you. They gave corrupt business practices that make no sense. Complete rip off.

I signed up for their services and attempted to cancel my membership a few days later. They never answered the phone, never called back or responded to voicemails. They have a no refund policy, but their contract also states that if no services are rendered within 30 days, they will provide a full refund for ANY REASON. Since I couldn’t get in touch with them, I did a chargeback with my bank. The bank gave me a temporary credit, but wound up reversing it due to Ideal Image sending them a copy of their no refund policy.
So I submitted a copy of their policy highlighting the part where they give a full refund within 30 days for whatever reason. My bank STILL denied my claim stating that Ideal Image was able to submit compelling evidence that prohibits them from giving me my money back. And now I have to wait 10-30 days to see exactly what they sent to my bank. I feel like they lied and said services were rendered or something, and now I’m out of $2000.
My bank told me I need to take it up with the bbb or small claims court. I’ve literally never been ripped off so bad.

A total joke, a scratchy sales pitch. I had consultation through zoom call, given an estimate of total $2, 100 for cool sculpting. I asked about financing options but has not determined whether to take medical loan or pay cash for such a small amount, but I would like to know if I’m qualified for the loan or not, the rep quickly responded I don’t need to decide right away she can run my credit report and I can decide to pay in full or take the loan on my first appointment set for July 3rd. She ensnared me into signing the contract I thought it was loan application but not committed. Non refundable was never brought up in our conversation, a month later I got a call from Ally lending saying my payment is behind. I then called Ideal Image questioned them how I owed the money to Ally, I was only told that I agree to pay for it and it is non refundable, the appointment can’t not be cancelled. I then asked Ally how I owed them money since there is no service has been rendered the answer was the payment to secure a discount rate, what? I don’t know what I’m getting into, but this sort business practice pattern need to be stopped. They are making money out of people’s credit, they know most of people scare of their credit get ruined would pay for whatever they asked even if you don’t have procedure done. Does any one know if Ideal Images should provide me a loan disclosure agreement or a contract with lender? I got non of those. If law suit being brought up count me in please.

Just this week I filed a submission to my general attorney about Ideal Image. My request is to terminate my contract and get refund for what is own to me. (Minus the fee of service that was already done.) Main reason is the horrible scheduling. I have been without a retouch 15 weeks out and about 4 month out for retouch on my legs. This company is horrible with their stories on availability and where I can schedule. I would like to help in anyway. Will keep you updated about my file with the general attorney.

I am Contacting an attorney to file a suit against them also. I’m having to have surgery and be put under for 3 hours to fix my cool sculpting from them. Their insurance did pay for the surgery but ideal image (separate to the insurance company) will not refund me. In fact the manager told me I should have negotiated better to get more money from the insurance department. Please contact me and I’m happy to join your lawsuit

I would like to as well! Unfortunately, they have included this in their agreement because they know they are a scam! an ny resolution of any Claim shall take place on an individual basis without resort to any form of collective, class or representative action (the “Class Action Waiver”). THE CLASS ACTION WAIVER PRECLUDES ANY PARTY FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING A CLAIM. Regardless of anything else in this provision, the validity and effect of the Class Action Waiver may be determined only by a court and not by an arbitrator. The Parties to the Agreement acknowledge that the Class Action Waiver is material and essential to the arbitration of any disputes between the Parties and is nonseverable from the agreement to arbitrate Claims. If the Class Action Waiver is limited, voided or found unenforceable, then the Parties’ agreement to arbitrate shall be null and void with respect to such proceeding, subject to the right to appeal the limitation or invalidation of the Class Action Waiver. THE PARTIES ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL A CLASS ACTION BE ARBITRATED OR PURSUED IN ANY COURT ACTION.

I don't understand why if all of us want to get a class action together we haven't done so already ? I had melanoma and was told i can no longer get laser hair removal and they dont refund for services rendered.. I was lied to about getti, g a full refund among other things they should NOT be doing. I even have the lady on voice recording completely unsure of herself and policies and they still don't care told me I can't record someone w out their consent.. I told her I didn't consent to being lied to but I was... Chris90096@aol.com is where i can be reached..

Ideal image burnt both of my legs from the top to the bottom. They said that one of their traveling doctors accidentally increased the machines intensity, leaving me marks that may NEVER HEAL! This happened on 12/5/2020

I want to join in. They are doing the same. I want to cancel but they are not doing it. Due to pandemic with financial constraints and everything it is really difficult. How can we do this?

i went in for a free consult and received no procedures, no treatments, was not told I was signing for a loan (they said it was a payment plan and filled it out themselves..) and rushed through signing paper work I was told was "formalities" and "HIPPA' stuff to protect them if something bad happened to me during a procedure, etc.
as soon as I left i realized i got scammed and had a panic attack. i got hit with a loan for 3, 100 on my credit. i called my rep saying i wanted no services, cancel, etc. and was not mentally prepared to deal with nay of this and to terminate everything and she said NOTHING could be cancelled and i had already paid (i hadn't. the loan didn't start for a month). every single day of the week i emailed or called saying to cancel and that i was mislead and they were engaging in fraudulent practices, and was told the same thing: no refunds but when you start your treatments you'll feel better. i spoke with their regional manager and she acted like i was an idiot for "not reading what was in front of me" when i couldn't because the rep was rushing me and SCROLLING THROUGH THE FORM HERSELF ON HER IPAD and lying about what it was i was signing, and she said they had a PAYMENT PLAN (not a loan). I explained this to the manager and she said there was nothing she could do and they don't cancel. I then told her to redirect me to HER boss and am still waiting for her boss to call me. I have also left messages at the corporate level. Yesterday I called the company that they opened a loan in my name under and explained the situation - that no services were rendered and I was mislead into signing for a loan and was not even shown their terms and conditions - and they escalated it into a claim, saying that if they did not do any services to me and I haven't paid anything towards their loan (it starts in a month), they will have 10 days to prove they treated me or the loan is void.

I hope this helps. I hope to have an update on Wednesday.

I am so interested in filing a suit with ideal image. Its 7/6/19 and i did 2 treatments of cool sculpting was recommended 4 treatments but way too much money. Had 2 problem areas and even though i wanted 1 treatment on both they said they like to do 2 on one area getting better results and if i chose to want better results go with other another treatments. I followed all the requirements and it didn't work it actually made me rounder. They suggested i come in fir a consultation with someone else to see if they could treat the area and they said no! They offered other treatments for what u paid already! Was NEVER told that the one area wasn't treatable and was NEVER told treating the one area would make the other area worse. I want all my money back! Thats all! Please let me know what i need to do. Kellie323@gmail.com

Count me in on the class action lawsuit. They are the biggest scam! How do they keep getting away with this?