Menu
Hybrid2Go Customer Service Phone, Email, Contacts

Hybrid2Go
reviews and complaints

Hybrid2Go's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
hybrid2go.com
hybrid2go.com

Learn how the rating is calculated

1.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Hybrid2Go complaints 4

ComplaintsBoard
J
5:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchase a battery and when called back because battery failed they said they had no information on the invoice. I sent them, but I investigated and found out the same owners keep going out of business and changing their names to avoid honoring warranties. Here’s a few complaints that I noticed, and there are two numerous to mention in this small forum, I...

Read full review of Hybrid2Go
ComplaintsBoard
L
12:36 pm EDT

Hybrid2Go Company dissolved, no lifetime hybrid battery. Company changed name to hybrid2go

I purchased a lifetime hybrid battery at a cost of $2500+ from LIFETIME HYBRID BATTERIES in January 2022. It is now October 2022 and the hybrid battery went out again. I called Lifetime Hybrid Batteries to initiate the "lifetime warranty" only to find out that the company's webpage is down, the voicemails are full, the phone does not answer and business is shut down.

I call HYBRID2GO and I let them know about my prior experience with a battery company and spoke to the representative to get a feel for their business. The owner/ representative says that he has been in business for 5 years. I learn that HYBRID2GO has actually only been an LLC since 2021. Lifetime hybrid batteries, though, has been in business since 2018. I also learn that HYBRID2GO is based in Santa Barbara, which is in the same vicinity and Ventura county as Lifetime Hybrid Batteries.

It does not take a brain surgeon to figure out that these are one and the same company. They just changed the name of their LLC, so they do not have to fulfill their warranty promise of lifetime hybrid battery replacement.

Consumer, be careful of this company. You do not want to find yourself out of pocket for thousands of dollars of hybrid battery replacement, like myself. Now, I have to fork out over $3K to Green Bean Battery (a national outfit) to replace the faulty battery installed by Lifetime Hybrid Battery, who is now Hybrid2GO. Avoid HYBRID2GO at all costs! They will change their LLC name in a few years to avoid their warranty promises to the consumer.

Desired outcome: I would like my money back. $2500+

Read full review of Hybrid2Go
Hide full review
ComplaintsBoard
H
2:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hybrid2Go (hybrid2go.com) claims they started business in December 2021, even though the owner, Cole Steverson, came over from Lifetime Hybrid Batteries, which has a BBB rating of F. I believe they change names every ~2 years so they don't have to uphold any "lifetime warranties" which is how they get you to buy their batteries. Based on other reviews I've...

Read full review of Hybrid2Go and 5 comments

Is Hybrid2Go legit?

Our conclusion: ComplaintsBoard's review suggests Hybrid2Go is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with Hybrid2Go, take the time to review customer feedback and the approach to resolving complaints.

Hybrid2Go earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

Hybrid2go.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hybrid2go.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Hybrid2go.com you are considering visiting, which is associated with Hybrid2Go, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Hybrid2go.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • No reviews for hybrid2go.com on popular sites. Be cautious and do additional research. Look for information about the Hybrid2Go and be careful with personal information or transactions.
  • Hybrid2go.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The hybrid2go.com may offer a niche product or service that is only of interest to a smaller audience.
  • Hybrid2Go protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
L
9:02 pm EDT

Hybrid2Go Replacing hybrid batteries with refurbished ones

I was told that the Refurbished Batteries were 1

The process begins with load testing the battery and identifying its current overall state of charge. The battery is then taken apart, and the battery modules or cells are exercised on Hybrid2Go’s equipment which restores their ability to store electrical energy. The modules are then tested, where their capacities are determined and they’re grouped with other modules of a similar power and capacity.

After a final charge and testing of the modules, the battery is built around the good cells. The remaining electrical and wiring components are checked, reconditioned, and tested to ensure proper operation. The battery connections or “Bus Bars” are upgraded with nickel plating to prevent corrosion, and to ensure top performance and long battery life.

2

And finally, the entire battery pack is then reassembled and load tested in its entirety. Simulating the same demands on the pack as real world driving. Every Hybrid2Go battery must meet stringent performance standards before it can be installed in your vehicle!

Desired outcome: They performed the swap of my battery last night 4/8/2022 I want my money back this is a total scam.

Read full review of Hybrid2Go and 1 comment
Hide full review
1 comment
Add a comment
S
S
Scammed victim 707
, US
Jul 16, 2022 12:45 am EDT

They came and took my hybrid battery which still game me nothing but issues to break down 4th of July weekend leaving town and is going to now cost me another $1700 ! There scamming people with bad batteries and then try to still collect! From what they advertised on there site is legally a lawsuit for them voided there contract before they even install there own batteries. Had sent an email for reminding payment due but when I tried to contact them in regards never can get ahold of anyone. Funny within there email that I couldn’t reply back they talked about taking my plate/vin number which I recorded them when they started performing the transfer amd really didn’t get anything expect my card information. Took them 10 min no test drive no concern just told me I needed to drive to reset codes previously stored. Wouldn’t suggest anyone to go there for any work! I’m reporting them with the BBB and BBA!

Overview of Hybrid2Go complaint handling

Hybrid2Go reviews first appeared on Complaints Board on Apr 8, 2022. The latest review Lifetime warranty for installed hybrid battery was posted on Feb 7, 2024. Hybrid2Go has an average consumer rating of 1 stars from 4 reviews. Hybrid2Go has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Hybrid2Go contacts

  2. Hybrid2Go phone numbers
    +1 (818) 472-1940
    +1 (818) 472-1940
    Click up if you have successfully reached Hybrid2Go by calling +1 (818) 472-1940 phone number 0 0 users reported that they have successfully reached Hybrid2Go by calling +1 (818) 472-1940 phone number Click down if you have UNsuccessfully reached Hybrid2Go by calling +1 (818) 472-1940 phone number 0 0 users reported that they have UNsuccessfully reached Hybrid2Go by calling +1 (818) 472-1940 phone number
  3. Hybrid2Go address
    569 South Higuera Street Suite B, San Luis Obispo, California, 93401, United States
  4. Hybrid2Go social media
Hybrid2Go Category
Hybrid2Go is related to the Automotive and Vehicles category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.