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Hughes Network Systems, LLC.

841 3 Fountains Drive Unit 248
United States - UT84107
Customer Care
+1 866 347 3292
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HughesNet Complaints & Reviews

HughesNet - Maryland, Germantown - Fraud, terrible service, unethical behaviour

Posted: 2015-10-03 by    Reviewer90273
Complaint Rating:  0 % with 0 votes
I inquired about their service over the phone because I had moved out into the middle of nowhere, like most people who inquire about their service. The sales tech told me on the phone that, while they do throttle connections after a certain data limit is exceeded, since I got the highest tier...

HughesNet - Internet service

Posted: 2015-09-22 by    kkrile
Complaint Rating:  0 % with 0 votes
After being with HughesNet for 1 year and 10 months, they charged me $110 cancellation fee because I got out of the military and was relocating to an apartment building that won't allow satellite. Before moving, I packaged up all of their equipment myself and mailed it off. On September 21,...

HughesNet - Mover program is is big fat lie

Posted: 2015-09-17 by    Keith E Kliesch
Complaint Rating:  0 % with 0 votes
On 10 Sept 2015 I reactivated my hughesnet service I had been with them since June of 2015. I moved to a new location and talked to Hughes oh you want be charged for the move. I brought the modem and the satellite dish and cable like I was told to do. The hughesnet tech person arrives refused...

HughesNet - Internet service and misleading information

Posted: 2015-09-05 by    lisag48
Complaint Rating:  100 % with 1 votes
I am very displeased with Hughes Net service. I was mislead from the start. I informed the sales person when I called and inquired about ordering the service that a former person who had lived at my residence had their service because the satellite and pole still remained as did the wires coming...

HughesNet - Your as fast as ice melting in the winter time

Posted: 2015-08-25 by    Reviewer20401
Complaint Rating:  0 % with 0 votes
I just read a lot of your complaints. They are all so right, now I have been with them for 3 months called everybody and there mother to fix the problem. No help. Now it is going to cost me 355 to cancel there services. They told me it was my computer then they told me. I had to replace my computer....

HughesNet - Horrible service, over charged

Posted: 2015-08-20 by    Reviewer55095
Complaint Rating:  0 % with 0 votes
Had internet installed in July of 2015, we have had nothing but awful wifi service, cannot connect, cannot download, basically paying for a service we cannot use. When calling to cancel the service as an unsatisfied customer on 08/20/2015 the rep on the phone was rude and argumentative with...

HughesNet - Illinois, Chicago - Deceptive business practices

Posted: 2015-07-12 by    Kim Witte
Complaint Rating:  100 % with 1 votes
HughesNet has repeatedly taken unauthorized payments from my checking account. The first time they removed funds from my account I called and notified them that I had not signed up for autodrafts and under no circumstances were they to ever auto draft my account again. The customer service rep...

Hughes Net - no service noo customer support

Posted: 2015-07-07 by    van avery
Complaint Rating:  0 % with 0 votes
i signed up in jan 2015 for phone and internet service. they never got phone service working but i was charged the internet service is terrible. they cut you off if you go over data, which they never told me.i get over billed. i have no service after two weeks. i got an upgrade and the service...

Hughes Net - Slow internet service

Posted: 2015-05-29 by    bwallace
Complaint Rating:  0 % with 0 votes
I got this internet because i needed something that couldn't be hacked, they told me they had service with the air base in bossier city la, they are extremely slow and their service dept is awful they refuse to fix the problem saying it is my new computer i know better. . Do not buy this...

HughesNet - Nightmare Service

Posted: 2015-05-29 by    john in Accokeek
Complaint Rating:  0 % with 0 votes
The worst service ever! It would be better if someone needs internet to get a dial up system or just take the journey to a library. Hughesnet continues to sell you higher and higher services each month and at the end of the day the service still doesnt work. Once they have exhausted you financially...

HughesNet - Lied to make me sign up

Posted: 2015-05-22 by    Patrick Thurman
Complaint Rating:  0 % with 0 votes
I wanted internet service at home and called several providers. I am old and do not understand internet terminology, I explained that to the sales person. I explained I don't know what a gigaawatt, or a megebite, or a nigabite is, I told him I want internet BUT Do Not want a meter on my...

Hughesnet Internet Provider - Service does not work

Posted: 2015-02-28 by    Anita Marsh
Complaint Rating:  0 % with 0 votes
I have been a subscriber of Hughesnet for 11 months and 21 days. My service has only been functional for approximately 60 days total out of the year. I contacted Hughesnet numerous times and received the same response "We will run a diagnostic to see what the problem is...". I decided to just...

Hughes Network - Fake tokens for purchase

Posted: 2015-02-12 by    Roze97
Complaint Rating:  0 % with 0 votes
We have a membership with Hughes as our internet provider. Not only is there never enough data in a month, but when you click on "Purchase Tokens" to purchase extra data, it takes your money but does not give you any data. The lady on the phone said the tokens were only valid from 2 am to 8...

HughesNet - Maryland, Germantown - Double charged

Posted: 2015-01-27 by    rstimpsom
Complaint Rating:  0 % with 0 votes
I called hughesnet to get service and paid 158. 98 for activation fee and the next day checking my account i found a dole charge, i called hughesnet and they sid they did not show it so i went to my bank and they faxed my bank statement to them. Called to hours later and they said it would take...

Hughes Net Satellite Service - false charge on returned satellite equipment

Posted: 2014-12-21 by    dmmplsmn
Complaint Rating:  0 % with 0 votes
I visited relatives in Frankfort, Ky the month of September 2014 and rented a small cottage outside of town for that month only. The address was 3845 Bald Knob Rd Frankfort, Ky 40601. On September 9th 2014 I began service with Hughes Net Satellite Service only. The installation was free and...

Hughes Net - Breach of contract

Posted: 2014-11-12 by    Grandma of one boy
Complaint Rating:  0 % with 0 votes
2 years ago i obtained internet service under the recovery act for our because we are very limited for providers, we were guaranteed service at the price of $39. 95 for 5 years under this promotion. Three weeks ago i was contacted stating that our service would be discontinued on jan 1st unless...

Hughesnet / Satellite Internet - Georgia, Leesburg - Horrible Service, Horrible Company

Posted: 2014-11-02 by    Mr Washington
Complaint Rating:  0 % with 0 votes
HughesNet Satellite Internet is the worst ISP on the market. They are pure criminals and the government is allowing this to continue. I have read the comments on this website regarding HughesNet. Is this information getting passed up to the right people? Yes, I agree on filing a civil lawsuit....

HughesNet - Criminals & Thieves

Posted: 2014-09-26 by    Unhappy Customer of HughesNet!
Complaint Rating:  0 % with 0 votes
HughesNet Internet provider are a group of thieves and criminals. They will steal from you and claim they don't, they will say you haven;t returned equipment when you have proof you have. They will even claim to credit you back for days your service is down (which is A LOT), however there...

HughesNet - Failure to provide service

Posted: 2014-09-13 by    Mistiee
Complaint Rating:  0 % with 0 votes
Tired of Hughesnets Failure to provide service. Bad Service, don't care attitude. Complaints go unheard. Time to file a Lawsuit against them. That's the only thing that will get their attention. Also when they advertise faster internet Gen 4, Its False advertisement because its slower...

HughesNet - Account Reactivation

Posted: 2014-09-02 by    Bonnie Lynn
Complaint Rating:  0 % with 0 votes
We have had Internet service with HughesNet since Feb 2009. Upgraded to HughesNet Gen4 in 2013. Due to circumstances beyond our control, we needed to cancel the service but were told we could only suspend the service for 6 months and then would be able to request another suspension which would...

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