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HughesNet Customer Care Service

Hughes Network Systems, LLC.

841 3 Fountains Drive Unit 248
Murray
Utah
United States - UT84107

Customer Support Phone Numbers

Phone:
+1 866 347 3292 1 2
 
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HughesNet Complaints & Reviews

HughesNet - California, Paradise / Internet

Ro
Robin428 on Jun 24, 2016
We have had HughesNet since December 2016 and it is slow and unreliable. In June it stopped working completely and we called their service department. They said there would be a fee for the service and that the dish was misaligned. I agreed and they sent out the same tech who did the...

HughesNet - Maryland, Germantown / Internet service

Tr
Trace Sykes on Jun 12, 2016
The first month I began a 2 yr contract with Hughesnet I called to cancel because it was too slow for me to work from home. A supervisor suggested they bump me up to their top plan at a $30/mo discounted rate to see if it increased the speed. It didn't but I agreed to pay the $63/mo for my...

HughesNet - North Carolina, Clyde / Internet Service

Ma
Marcy78 on Jun 7, 2016
I have just started working for a Company from home. I had Hughesnet Installed because I wanted the best internet service that I could have. I live in the mountains and I was worried about getting a good signal. Apparently Hughesnet has a very high PING, 900-1200. I was not told this by my...

HughesNet / Unethical behavior

Rg
rgstoughton on Apr 25, 2016
This fiasco started on April 12 2016..I phoned to request new service.As this location is fairly remote, I explained very clearly that the installer we to contact me. I was given I stall date of April 21..of course I did not receive a call from installer so I called myself.When I spoke to...

Hughesnet Satellite / Internet/Home Phone service

Ze
zeegal on Apr 15, 2016
HughesNet Satellite is a total rip off. I have their internet/home phone service and I've experienced everything others on this site have complained about. There are other websites people have filed complaints on and the complaints are in the hundreds if not more. Complaining to HughesNet is a...

HughesNet - Texas, Crockett / Email account was canceled

Ja
janankent on Apr 14, 2016
I've never in my life been so upset iv had the services for five years had so many problems that i cancelled my services . I was never told my email would be canceled . well as of yesterday i was unable to access that account i have a construction company and have five years of...

HughesNet / Phone service and sales

Pa
papajigs on Apr 4, 2016
When I signed up for internet and phone service I was told by two sales people that the price would be $59.95 for 3 months and then 79.94 after that.They both also said my contract would be for 1 year. I have no complaint whatsoever about the internet service but their .phone service...

HughesNet / Internet customer service

Jp
jpsmed on Feb 20, 2016
Have Had troubles with billing since the state!!! Lost tons of money...even after we faxed proof and still wasn't credited. Not as of todays invoice you are showing a reversal of payment of over $98.00. Will not send any paperwork to show me in hard copy where this happened. My Bill...

HughesNet / Internet service

Re
Reviewer62797 on Feb 3, 2016
We had been with them for a couple of years, but something changed last December. Suddenly we started being hit with our bandwidth cap and had to purchase "tokens" on order to maintain bandwidth through the last week or so of the billing period. Tech support assured us it was because we...

HughesNet / This is so unbelievable

Ca
Castey on Jan 21, 2016
I purchased a service from them over a year ago. I was ASSURED by the sales agent that the package we were getting "was more than enough for what you are going to be doing online" I CLEARLY explained that we are Amazon subscribers and DOWNLOAD books regularly and my husband watches tv on...

HughesNet / Was told that they were the only service in our area by direct tv and hughesnet the service is horrible and i have a big dish on the side of my house.

Co
Cokemachughesnet on Jan 15, 2016
We bought a house in Mohave Valley AZ, because we have direct tv at our CA home we wanted the same here. When contacting direct tv it was told to us that hughes net was the only wifi provider. So we contacted them they came out and the only place that would be good, do to winds was on the...

HughesNet / Unethical Sales

Bh
bhp123 on Jan 8, 2016
I contacted Hughes regarding reconnecting my service on Dec. 29. I own my equipment and did not have to purchase it new. The agent was told this. After agreeing to the service and giving my cell phone number and credit card, I found that I was to be charged for an equipment lease fee...

HughesNet / Refusing to acknowledge payment

Ja
Jacque M. Sharp on Dec 30, 2015
My account number is DSS10026742. On October 2, 2015 I went on the website and attempted to make a payment with the debit card in my name(Jacquelyn Sharp) My bank declined that payment because of previous problems with Hughesnet and my debit card. I then made a payment successfully with a...

Hughes Net / Being charged for disconnecting

Re
Reviewer53332 on Dec 20, 2015
They were to send me a box to return my materials, in order to get a refund. 1. They seem incapable of getting me a box after 4 tries. if you Google map my address= my house is right there. 2. They expect me to crawl onto a roof of a house I no longer live in and don't know the...

HughesNet - Illinois, Byron / Internet service

Re
Reviewer86586 on Dec 13, 2015
I'm waiting to see Hughes network having to pay us customers back a lot of money for there Fraudulent service this company needs to have a class action suit against them for false advertising. this is the worst service for Internet that I have had for well since the Internet. They...

HughesNet - Colorado, Arvada / Internet service

Ra
randy carrillo on Nov 29, 2015
hughesnet first of all deceives you into believing they provide fast internet then they expect you to settle for crap data usage charges so you are not allowed to watch anything in HD netflix will use your monthly usage in one day .then they say its your fault for surfing anything on...

HughesNet - North Carolina, Taylorsville / Over draft charge they caused

Da
david sanscevero on Nov 23, 2015
i have had to deal with this company a few times, but this time no satisfaction with outcome. i was told that my bill was 61.98. today i got a card from my bank saying i was overdrawn. found out it was hughesnet that had taken out an extra 10.00 from my account. hughes never contacted me...

HughesNet - Ohio, Toledo / Discontinued Hughesnet

Me
mezzareme on Nov 6, 2015
Discontinued using horrid HughesNet over 3 months ago... Paid in full... Had to even pay to send back their radio transmitter (which was supposed to come to me in a free send back ups box _never did) Now they are still charging me even though I no longer live at the address where I wa...

HughesNet - Illinois, Chicago / I Was Given A Lot Of Credits:

Re
Reviewer59353 on Nov 5, 2015
Arthur R. KAISER Jr. ORDER number: 9393825 site account (SAN):DSS33413612 date of order: 10/14/2015 amount collected at time of Order: $0.00 Hughes net service 3-month credit: express repair credit: service credit: Hughes net equipment Credit.. I did not reave a bill, I told the lady that...

HughesNet - Louisiana, Kentwood / Billing

Re
Reviewer16109 on Oct 19, 2015
today 10/19/2015 hughesnet is going to charge me a second time for canceling/ moving my address. I swear these people are so incompetent they are criminals and thieves just so they can get another buck. DO NOT BUY HUGHESNET SERVICES unless you want to get ROBBED! I am so pissed right now I...

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