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HSN Customer Care Service


1 HSN Dr
Saint Petersburg
United States - 33729-0001

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HSN Complaints & Reviews

HSN - South Carolina, Kingstree / Charging my card and not applying the payment.

Tonya34 on Sep 8, 2016
HSN charged my debit card and did not apply it to my HSN account. They said they didn't get the payment. Even after my financial institution contacted them and faxed proof of payment, they still refused to do anything. The next day they acted dumb founded as if they'd never spoken to...

Ingenious Designs/hsn / Joy super chic vacuum

craftysgirl on Sep 4, 2016
I recently purchased the Joy super Chic Vacuum. I have had nothing but trouble with this vacuum. I can only use it for a few minutes before it becomes so hot I am unable to hold it. It will then shut off which renders it unusable. I called HSN to return this item because I CAN NOT use it...

HSN / Private security at hsn is practicing discrimination at their own will

sladojem on Aug 25, 2016
I have a restaurant in St. Pete, and I am regularly doing business with HSN employees by delivering their food they order. To get into the HSN facility in St. Petersburg, Florida you have to get thru security checkpoint. I have delivered the catering orders to HSN many times and I noticed...

HSN - Texas, San Antonio / Service I did not authorize.

Joneva on Aug 10, 2016
I called Account Assure to find out why they were charging for protection plan on this account something I did not authorize. They said they would send me information regarding these charges that go back to 2012. It has been two weeks and no word from them. Im looking for a refund of all...

HSN / I have never dealt with so much run around!!

Carol on May 18, 2016
I have been dealing with HSN for days just to make them cancel my order! I have ordered some items a long time ago and my order never showed up and they cannot provide me any information about it! They refused to cancel my order and refund my money, but I did not give up and continued to...

HSN / Product poorly made -IMAN LUXE Suede Soho Chic Bag

Pelican13 on Apr 3, 2016
I purchased the bag from HSN. When the zipper broke they were great at exchanging it in June 2015. Well now the outside zipper broke. One would think a product would last longer than 10 months. I would accept this if the bag just cost $20, but it didn 't. Very dissatisfied and will NEVER purchase an IMAN product again.

HSN / I can't create an account!

Carol on Mar 29, 2016
I joined www.hsn.com because of their great prices and items. But first I had to make an account. When I added my personal info it said wrong address. I tried again, but there was the same error. Tried to contact customer service, but never got a reply! Then I tried to make another account...

HSN / Officially done with hsn!

Rebecca on Mar 4, 2016
This website is the worst ever! I was a loyal customer for ages, but now I'm officially done with HSN! I moved about 5 months ago and changed my address on my account. After that I ordered twice and every time they sent my things to my old address. I emailed them several times and they...

HSN - Ohio, Westerville / Credit Card services - Balance

Reviewer21098 on Feb 17, 2016
Account Number 5780 9795 8752 7045 Name: Job Ebenezer Address: 877 Pelham Court, Westerville, OH 43081 I returned a ION digital converter on November 2015. I was not given credit for it till recently. I am being charged fees and interest charge to the amount of $3.74. Since It is your...

HSN / Joy mangano fragrant vacuum cleaner

Reviewer85091 on Jan 28, 2016
I ordered this in sep '15 and before i finished paying flex pays it stopped working. I am disabled with als--in a wheelchair and thought this was light to use in my chair. I called hsn they didnt want to help me by replacing it. They referred me to an 800 warranty number. I am done with...

Ingenious Design/HSN - New York, Brentwood / Joy Mangano Travel Ease Quilted Luggage set- Navy

gaboca on Jan 7, 2016
Luggage comes with a 10 year warranty. After traveling with this "marvelous" claimed luggage, the duffel bag handle ripped off after the second trip. I have retired outside of the U.S. When I called several times, I was informed that the warranty is moot outside of the United State...

HSN - Florida, Saint Petersburg / Tab everyday essential extraordinaire

Hsn ripped off on Dec 21, 2015
Hi purchased the ybf product 11/09/2015. First of all there were some makeup brushes which were shown on the TV and they did not deliver the same. Then the container quality is so bad that the white maskers bottle cracked from s corner. This is not the end I tried to apply the lipstick...

HSN / Their customer service is as poor

Hug7 on Dec 15, 2015
Ordered a blender on October 15 for $250. But I never got my blender and their tracking system showed no update. Contacted the HSN and they told that my item is already shipped out. I was told it will arrive on November 3. I waited and waited, but the same happened. I called them again and...

HSN / My order still has not arrived

Reviewer35209 on Nov 24, 2015
I purchased a very expensive Bose sound system from HSN and paid extra for expedited shipping as it was a present. The order confirmation indicated I would receive the unit in 3 days. After 5 days had passed I contacted HSN about the order and was told it had not even shipped, and I wa...

HSN - Maryland, Capitol Heights / Cell phones

Reviewer83885 on Oct 14, 2015
I went on HSN to purchase an unlocked cell phone, By the morning time I had received an email stating that they couldn't verify me by an address that I had been living at for over 5 years, so I had provided them with my previous address which they were able to identify that I was a real...

HSN / Exchange

Monicadb on Oct 7, 2015
This is monica brooks i called hsn on yesterday and the night before concerning this issue. My hp all in one pavillon i purchased from a show that aired on 9/20/2015 on hsn and the facetime feature and hp support are not available to me. I have been unable to access this feature without...

HSN / Deffective Luggage

cheribeatty on Sep 1, 2015
In March I purchased a 3pc set of Joy Mangano luggage from HSN. My purchased was made for an upcoming trip in June. I used the luggage once and the handle ripped from the duffle bag. I called HSN and they sent me to a "warranty" company, of which HSN owns and Joy is the president of...kind...

Hsn-farris Nuts & Berries / False Advertisement

laura monti on Sep 25, 2014
Farris nuts & Berries, $49.95 for THREE 1lb containers. Advertised as LARGE NUTS, not the ones I received! not happy with purchase, tried to return, was told NOT REFUNDABLE. There is NO mention of this product not being returnable. I am out monies while HSN keeps their piece of the pie. This is a scam by HSN and Farris. Sick of false ads.

HSN - New York, Florida / All adults blocked lied

seekandfind on Jun 17, 2014
ALL ADULTS ARE BLOCKED AT OUR HOME ADDRESS, WHEN ONLY MY ACCOUNT WAS CLOSED. To say that I have ordered thousands and thousands of dollars worth of merchandise from HSN is an accurate statment! I have never purchased any item over $79.00, ex a ring $79, 00 and didn't like it but...

absolute solitaire ring / been waiting 14 days for item

manuel olivo on Dec 5, 2013
I order a ring from hsn o n Nov 23 and their policy is 5 to 7 business days well this is the 5 of Dec and nothing still every day I call the they tell is schedule for the next day we, be been at this for a week they don't even know where my item is that is very bad business if it was, nt for the costumers they would not be there. Manuel olivo

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