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HSN Customer Care Service

HSN

1 HSN Dr
Saint Petersburg
Florida
United States - 33729-0001

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HSN Complaints & Reviews

HSN / Order not received

Sh
Shar004 on Dec 2, 2016
I placed an order with HSN on 11/25 and paid $32 for expedited shipping which guaranteed that I receive it by 11/29. I've called the HSN customer service department since 11/29 and keep getting excuse after excuse. No one can tell when my order will be shipped or arrive since there is no...

HSN / Flexpay

Ju
Judymaslvn on Nov 28, 2016
I made a purchase on Home Shopping Network and selected flex pay as the option for payment. Shortly after I received an email with payment confirmation, and the money was taken from my account. An hour afterward, I received another email that my order has been cancelled. When I spoke to a...

HSN / Flexpay

Bg
bginn on Nov 26, 2016
I have been a customer of HSN for nearly 10 years and have bought several fairly high priced items including a Dyson and a $700 laptop, all on flexpay. They have always been paid on time and the products have always been good. Never had a problem. I went to order an Xbox One for my son on...

HSN / Flex pay of item 524594

Bi
Bill LeMay on Nov 18, 2016
I had purchased this Item through your mobile App using flex pay. After the first payment as well as the shipping and tax had been deducted from my account. Your flex pay department decided that I wasn't eligible for flex pay and cancelled my order. So now I no longer have an order placed...

HSN / Charging my card and not applying the payment.

To
Tonya34 on Sep 8, 2016
HSN charged my debit card and did not apply it to my HSN account. They said they didn't get the payment. Even after my financial institution contacted them and faxed proof of payment, they still refused to do anything. The next day they acted dumb founded as if they'd never spoken to...

Ingenious Designs/hsn / Joy super chic vacuum

Cr
craftysgirl on Sep 4, 2016
I recently purchased the Joy super Chic Vacuum. I have had nothing but trouble with this vacuum. I can only use it for a few minutes before it becomes so hot I am unable to hold it. It will then shut off which renders it unusable. I called HSN to return this item because I CAN NOT use it...

HSN / Private security at hsn is practicing discrimination at their own will

Sl
sladojem on Aug 25, 2016
I have a restaurant in St. Pete, and I am regularly doing business with HSN employees by delivering their food they order. To get into the HSN facility in St. Petersburg, Florida you have to get thru security checkpoint. I have delivered the catering orders to HSN many times and I noticed...

HSN / Service I did not authorize.

Jo
Joneva on Aug 10, 2016
I called Account Assure to find out why they were charging for protection plan on this account something I did not authorize. They said they would send me information regarding these charges that go back to 2012. It has been two weeks and no word from them. Im looking for a refund of all...

HSN / I have never dealt with so much run around!!

Ca
Carol on May 18, 2016
I have been dealing with HSN for days just to make them cancel my order! I have ordered some items a long time ago and my order never showed up and they cannot provide me any information about it! They refused to cancel my order and refund my money, but I did not give up and continued to...

HSN / Product poorly made -IMAN LUXE Suede Soho Chic Bag

Pe
Pelican13 on Apr 3, 2016
I purchased the bag from HSN. When the zipper broke they were great at exchanging it in June 2015. Well now the outside zipper broke. One would think a product would last longer than 10 months. I would accept this if the bag just cost $20, but it didn 't. Very dissatisfied and will NEVER purchase an IMAN product again.

HSN / I can't create an account!

Ca
Carol on Mar 29, 2016
I joined www.hsn.com because of their great prices and items. But first I had to make an account. When I added my personal info it said wrong address. I tried again, but there was the same error. Tried to contact customer service, but never got a reply! Then I tried to make another account...

HSN / Officially done with hsn!

Re
Rebecca on Mar 4, 2016
This website is the worst ever! I was a loyal customer for ages, but now I'm officially done with HSN! I moved about 5 months ago and changed my address on my account. After that I ordered twice and every time they sent my things to my old address. I emailed them several times and they...

HSN / Credit Card services - Balance

Re
Reviewer21098 on Feb 17, 2016
Account Number 5780 9795 8752 7045 Name: Job Ebenezer Address: 877 Pelham Court, Westerville, OH 43081 I returned a ION digital converter on November 2015. I was not given credit for it till recently. I am being charged fees and interest charge to the amount of $3.74. Since It is your...

HSN / Joy mangano fragrant vacuum cleaner

Re
Reviewer85091 on Jan 28, 2016
I ordered this in sep '15 and before i finished paying flex pays it stopped working. I am disabled with als--in a wheelchair and thought this was light to use in my chair. I called hsn they didnt want to help me by replacing it. They referred me to an 800 warranty number. I am done with...

Ingenious Design/HSN / Joy Mangano Travel Ease Quilted Luggage set- Navy

Ga
gaboca on Jan 7, 2016
Luggage comes with a 10 year warranty. After traveling with this "marvelous" claimed luggage, the duffel bag handle ripped off after the second trip. I have retired outside of the U.S. When I called several times, I was informed that the warranty is moot outside of the United State...

HSN / Tab everyday essential extraordinaire

Hs
Hsn ripped off on Dec 21, 2015
Hi purchased the ybf product 11/09/2015. First of all there were some makeup brushes which were shown on the TV and they did not deliver the same. Then the container quality is so bad that the white maskers bottle cracked from s corner. This is not the end I tried to apply the lipstick...

HSN / Their customer service is as poor

Hu
Hug7 on Dec 15, 2015
Ordered a blender on October 15 for $250. But I never got my blender and their tracking system showed no update. Contacted the HSN and they told that my item is already shipped out. I was told it will arrive on November 3. I waited and waited, but the same happened. I called them again and...

HSN / My order still has not arrived

Re
Reviewer35209 on Nov 24, 2015
I purchased a very expensive Bose sound system from HSN and paid extra for expedited shipping as it was a present. The order confirmation indicated I would receive the unit in 3 days. After 5 days had passed I contacted HSN about the order and was told it had not even shipped, and I wa...

HSN / Cell phones

Re
Reviewer83885 on Oct 14, 2015
I went on HSN to purchase an unlocked cell phone, By the morning time I had received an email stating that they couldn't verify me by an address that I had been living at for over 5 years, so I had provided them with my previous address which they were able to identify that I was a real...

HSN / Exchange

Mo
Monicadb on Oct 7, 2015
This is monica brooks i called hsn on yesterday and the night before concerning this issue. My hp all in one pavillon i purchased from a show that aired on 9/20/2015 on hsn and the facetime feature and hp support are not available to me. I have been unable to access this feature without...

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