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HSN Complaints & Reviews

HSN / Joy mangano fragrant vacuum cleaner

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Reviewer85091 on 2016-01-28
I ordered this in sep '15 and before i finished paying flex pays it stopped working. I am disabled with als--in a wheelchair and thought this was light to use in my chair. I called hsn they didnt want to help me by replacing it. They referred me to an 800 warranty number. I am done with...

Ingenious Design/HSN - New York, Brentwood / Joy Mangano Travel Ease Quilted Luggage set- Navy

Ga
gaboca on 2016-01-07
Luggage comes with a 10 year warranty. After traveling with this "marvelous" claimed luggage, the duffel bag handle ripped off after the second trip. I have retired outside of the U.S. When I called several times, I was informed that the warranty is moot outside of the United State...

HSN - Florida, Saint Petersburg / Tab everyday essential extraordinaire

Hs
Hsn ripped off on 2015-12-21
Hi purchased the ybf product 11/09/2015. First of all there were some makeup brushes which were shown on the TV and they did not deliver the same. Then the container quality is so bad that the white maskers bottle cracked from s corner. This is not the end I tried to apply the lipstick...

HSN / Their customer service is as poor

Hu
Hug7 on 2015-12-15
Ordered a blender on October 15 for $250. But I never got my blender and their tracking system showed no update. Contacted the HSN and they told that my item is already shipped out. I was told it will arrive on November 3. I waited and waited, but the same happened. I called them again and...

HSN / My order still has not arrived

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Reviewer35209 on 2015-11-24
I purchased a very expensive Bose sound system from HSN and paid extra for expedited shipping as it was a present. The order confirmation indicated I would receive the unit in 3 days. After 5 days had passed I contacted HSN about the order and was told it had not even shipped, and I wa...

HSN - Maryland, Capitol Heights / Cell phones

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Reviewer83885 on 2015-10-14
I went on HSN to purchase an unlocked cell phone, By the morning time I had received an email stating that they couldn't verify me by an address that I had been living at for over 5 years, so I had provided them with my previous address which they were able to identify that I was a real...

HSN / Exchange

Mo
Monicadb on 2015-10-07
This is monica brooks i called hsn on yesterday and the night before concerning this issue. My hp all in one pavillon i purchased from a show that aired on 9/20/2015 on hsn and the facetime feature and hp support are not available to me. I have been unable to access this feature without...

HSN / Deffective Luggage

Ch
cheribeatty on 2015-09-01
In March I purchased a 3pc set of Joy Mangano luggage from HSN. My purchased was made for an upcoming trip in June. I used the luggage once and the handle ripped from the duffle bag. I called HSN and they sent me to a "warranty" company, of which HSN owns and Joy is the president of...kind...

Hsn-farris Nuts & Berries / False Advertisement

La
laura monti on 2014-09-25
Farris nuts & Berries, $49.95 for THREE 1lb containers. Advertised as LARGE NUTS, not the ones I received! not happy with purchase, tried to return, was told NOT REFUNDABLE. There is NO mention of this product not being returnable. I am out monies while HSN keeps their piece of the pie. This is a scam by HSN and Farris. Sick of false ads.

HSN - New York, Florida / All adults blocked lied

Se
seekandfind on 2014-06-17
ALL ADULTS ARE BLOCKED AT OUR HOME ADDRESS, WHEN ONLY MY ACCOUNT WAS CLOSED. To say that I have ordered thousands and thousands of dollars worth of merchandise from HSN is an accurate statment! I have never purchased any item over $79.00, ex a ring $79, 00 and didn't like it but...

absolute solitaire ring / been waiting 14 days for item

Ma
manuel olivo on 2013-12-05
I order a ring from hsn o n Nov 23 and their policy is 5 to 7 business days well this is the 5 of Dec and nothing still every day I call the they tell is schedule for the next day we, be been at this for a week they don't even know where my item is that is very bad business if it was, nt for the costumers they would not be there. Manuel olivo

HSN - Florida / ULTREX

HSN made very large claims as well as kept EXTENDING THE WARRANTY TO 75 YEARS IF I REMEMBER RIGHT. COOKWARE YOU COULD PASS DOWN TO YOUR CHILDREN THEY TOLD US! WHAT A PACK OF LIES BY HSN. MINE DID NOT LAST 6 MONTHS BEFORE THE NON-STICK FINISH FAILED. I DID GET ONE PAN REPLACED BEFORE HSN...

Hsn / Account Assure - Missouri / Account Assure

Ac
Signed up for Account Assure benefits in the event I lost my job. Paid for over a year for the benefit at $30 per month. When I was laid off they made one "courtesy payment" and then couldn't get them to do anything else - all the while they were still charging my card $30 per month...

Tracfone/hsn - Florida, Miami / Bait and Switch Tactic

Ba
BaitandSwitch on 2013-01-19
I purchased a Tracfone from HSN and in there infomercial they stipulate that as long as you keep your phone activated before the time expires the minutes you have, plus the minutes you purchase will roll over for the following year 365 day’s. Be advised this is not the case, what HSN...

Hsn/tracfone - Virginia, Woodbridge / Bait & Switch tactic

Ba
BaitandSwitch on 2013-01-19
I purchased a Tracfone from HSN and in there infomercial they stipulate that as long as you keep your phone activated before the time expires the minutes you have, plus the minutes you purchase will roll over to the following year. Be advised this is not the case, what HSN has done i...

HSN / I will never shop with them again

Ja
Jakinode on 2012-10-31
On sept 30 i purchased ring with protection plan they had charged my acct. and now i was waiting for the protection plan in writing in mail. I didn’t get the protection plan as of yet in writing so i called and they couldn’t find the order # which they sent me in e-mail. so now...

Hsn.com / Don't need a company who does not appreciate my business

Vr
Vrimeik on 2012-10-27
I have been ordering for over 6 months&always pay on time...I had n issue with where my billing address was&i politely tried to rectify the situation...I was told by customer service i could send products to my work address...Which turned out to be WRONG INFO...The security department&it...

HSN - Nevada, Las Vegas / RUINED MY CREDIT STATUS

Ju
juanita terrell on 2012-06-18
i ordered vitamins in june 2010 it was on auto ship and i was never told of that. when i seen the charge on my credit card months several months later i called they removed item and credit my account, then again i seen the same charge on my credit again months later and i called and wa...

HSN / HSN did not refund my money

Cu
Cualie on 2012-05-03
I returned few items back t o HSN and they still did not refund my money amounting to 902.55. And because it was purchased through HSN credit card issued by the world financial capital bank they refused charge back for me and I had to pay the whole balance for the products I returned...

Hsn, Mitsubishi Tv - Florida, Clearwater / Refund

Ba
BaitandSwitch on 2012-03-22
I purchase a 73 inch Mitsubishi TV and it was defective, called over 15 times to have it pickup, it’s been sitting in my hallway now for almost three weeks. HSN customer service stated that they have requested a pickup 5 times to their vendor with no avail, as well as no reply from...

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