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Orbitz is the real company
Accomline and Hotelclub are actually businesses of ORBITZ.
I saw no complaints under Accomline.com and happily booked my 2 nights hotel room in Ho Chi Minh.
Then, when I get the voucher, it stated that ORBITZ has paid to the booked hotel. Only then did I search under Orbitz and saw the long list of frightening complaints.
Hope I get my hotel room when I get to Vietnam ! (The voucher looks so plain and w/o even a proper letterhead logo)
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of HotelClub Pty Limited complaint handling
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HotelClub Pty Limited contacts
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HotelClub Pty Limited phone numbers61,2826351161,28263511Click up if you have successfully reached HotelClub Pty Limited by calling 61,28263511 phone number 0 0 users reported that they have successfully reached HotelClub Pty Limited by calling 61,28263511 phone number Click down if you have UNsuccessfully reached HotelClub Pty Limited by calling 61,28263511 phone number 0 0 users reported that they have UNsuccessfully reached HotelClub Pty Limited by calling 61,28263511 phone number
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HotelClub Pty Limited addressLevel 29, 680 George Street, Sydney, New South Wales, NSW 2000, Australia
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HotelClub Pty Limited social media
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