Honest 1 Auto Care’s earns a 1.0-star rating from 4 reviews, showing that the majority of vehicle owners are dissatisfied with their service.
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Get a clue!
Made appointment to have my water pump replaced quoted $700+ they called and said it was a bad heater hose and a bad clamp. Drove home still leaking. Took it back and they said it was a bad radiator cap and another bad clamp. Both of these things didn't work and it still leaks. And they changed me over $550 then they said I need a new water pump exactly what I made the appointment for. So $550 in the hole and truck is not going. Being a Disabled Veteran and health fading I did not need this.
Recommendation: Find a honest repair shop not one that claims it's IA.
I got a quote for **** to have my car's power steering pump replaced at Honest 1 Auto Care
I got a quote for *** to have my car's power steering pump replaced at Honest 1 Auto Care. After a few hours, they called and informed me that there were *** screws, which increased the cost to ***. Frustrated, I decided to take my car elsewhere, but they still charged me *** for labor. I feel like I wasted almost *** for nothing.
If I could rate this place one star I would!
If I could rate this place one star I would! I spent over 1,000 dollars for my car that ended up worse than it started. I got a diagnostic that told me only issue was the problem. I went to get it fixed and was told my breaks were also an issue. I was fear mongered into get them replaced. I'd only drove the car one day less than 10 miles and the following day, I couldn't turn the wheel! I manage to get to the shop, which I was told was shocking due the issues with the car I knew nothing about, and was told I'd need to sink in another almost 300 hundred dollars! I eventually just threw my hands up and said I'd sell my car, to try and re-coup my loss. And one of the mechanics that was supposed to fix my vehicle OFFERED TO BUY IT RIGHT IN THE FRONT LOBBY! Instead of taking advantage of a naive woman, just fix the issue at hand! I now can't drive the vehicle and am also out of all my savings. Just completely unprofessional and a sham. UPDATE: The mechanic offering to buy my car, called my personal number, aggressively told me I was wrong for my review (this review above) and then immediately sent me a text message telling me he was written up and to take down my review from their page. I'm now in fear, as I am a woman and this man has access to my personal number. I just want my money refunded fully and to feel safe.
Honest 1 Auto Care complaints 1
They were suposed to fix my water pump and thermostat but didnt fix it right now I have a cracked head gasket and a locked up motor or
They were suposed to fix my water pump and thermostat but didnt fix it right now I have a cracked head gasket and a locked up motor or transmission I have all proof theres too many issues to explain them all here the ultimate ending is that they LOCKED MY ENGINE OR TRANSMISSION AND REFUSES TO ACCEPT RESPONSIBILITY.
Is Honest 1 Auto Care legit?
Honest 1 Auto Care earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Honest1southcharlotte.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Honest1southcharlotte.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Honest1southcharlotte.com you are considering visiting, which is associated with Honest 1 Auto Care, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Honest1southcharlotte.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The honest1southcharlotte.com may offer a niche product or service that is only of interest to a smaller audience.
- Honest 1 Auto Care protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Honest 1 Auto Care
One of the key factors that sets Honest-1 Auto Care apart from other auto repair shops is their unwavering commitment to honesty and transparency. They believe in providing customers with accurate and detailed information about their vehicle's condition, along with clear explanations of the necessary repairs or maintenance required. This ensures that customers are well-informed and can make educated decisions about their vehicle's care.
In addition to their commitment to honesty, Honest-1 Auto Care also prides itself on delivering exceptional customer service. From the moment customers walk through the door, they are greeted by friendly and knowledgeable staff who are ready to assist them with any automotive needs. The team at Honest-1 Auto Care takes the time to listen to their customers, understand their concerns, and provide personalized solutions that meet their specific needs and budget.
When it comes to automotive services, Honest-1 Auto Care offers a comprehensive range of services to address all types of vehicle issues. Whether it's routine maintenance such as oil changes, tire rotations, or brake inspections, or more complex repairs like engine diagnostics, transmission repairs, or electrical system troubleshooting, their team of skilled technicians has the expertise to handle it all. They utilize state-of-the-art equipment and industry-leading techniques to ensure that every repair or maintenance service is performed to the highest standards of quality and precision.
Furthermore, Honest-1 Auto Care understands the importance of convenience and affordability for their customers. They offer competitive pricing on all their services, along with various financing options to make automotive repairs and maintenance more accessible. They also provide a comfortable and clean waiting area equipped with complimentary Wi-Fi, refreshments, and a children's play area, ensuring that customers have a pleasant experience while their vehicle is being serviced.
In conclusion, Honest-1 Auto Care, found at honest1southcharlotte.com, is a trusted and reliable automotive service provider that prioritizes honesty, integrity, and exceptional customer service. With their team of skilled technicians, commitment to transparency, and comprehensive range of services, they are dedicated to keeping vehicles running smoothly and ensuring customer satisfaction.
Overview of Honest 1 Auto Care complaint handling
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Honest 1 Auto Care contacts
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Honest 1 Auto Care phone numbers+1 (704) 846-9200+1 (704) 846-9200Click up if you have successfully reached Honest 1 Auto Care by calling +1 (704) 846-9200 phone number 0 0 users reported that they have successfully reached Honest 1 Auto Care by calling +1 (704) 846-9200 phone number Click down if you have UNsuccessfully reached Honest 1 Auto Care by calling +1 (704) 846-9200 phone number 0 0 users reported that they have UNsuccessfully reached Honest 1 Auto Care by calling +1 (704) 846-9200 phone number
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Honest 1 Auto Care address9200 Monroe Rd, Charlotte, North Carolina, 28270-1439, United States
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