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HH Gregg Customer Care Service

HH Gregg Appliances, Inc.

4151 E 96th Street
United States - 46240

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HH Gregg Complaints & Reviews

HH Gregg - Ohio, Cuyahoga Falls / iPad mini 1

Jackie Hale on 2016-01-17
I purchased an iPad mini in May 2015. I was talked into by a "protection plan" in case anything happened. I was told all I had to do if something happened was to bring it in and I could get a new on. Since I was getting it for my young granddaughter I spent almost $100 dollar for the plan...

HHGregg - Indiana, Indianapolis / Don't buy from Hhgregg

Asher on 2016-01-15
I ordered a TV during the black Friday sale from Hhgregg. It supposed to arrive on July 12th, 2015. They promised to call me the day before the actual delivery date. However, I didn't received any calls! So, few weeks later I called them myself and asked about where my TV was. Their...

HH Gregg - Indiana, Indianapolis / Amazon kindle package

April Falk on 2015-12-02
I bought on Black Friday a kindle package for 54.99. I bought it, they took the money out of my account on that Friday. On Tuesday at 5pm. I get an email stating they don't have the product but they will give a proscan that is more expensive. Not at all close to the same. I called...

H.H. Gregg Appliances - Maryland, Annapolis / Frigidaire Professional Induction Cooktop Model FPCC3085KS

Reviewer78818 on 2015-10-26
I purchased a Frigidaire Professional Induction Cooktop from HH Gregg for $1, 200.00 plus installation and a 5 year extended warranty. When the cooktop was only 11 months old and under its 12 month warranty, all of the burners malfunctioned. A repair man came out to repair it and looked...

HHGregg - Pennsylvania, Pittsburgh / Manager

Reviewer31676 on 2015-10-03
McKnight Road Store 15237. Barry is constantly getting employees he doesn't like in trouble. He stays on them constantly and turns them in even if they breath wrong. Two employees were doing the same thing only one gets turned in immediantly for cursing nothing is said or done to the other employee.

HHGregg - Indiana, Indianapolis / Lack of Customer service for repairs under warrenty

Reviewer10787 on 2015-10-02
My Samsung washer quit working almost 3 weeks ago, now. I called the number on the extended warranty form, was in "que" for over 25 minutes only to find out that my washer could not be serviced for 2 wseeks!!! That is very crazy. While waiting for the, expensive, washer to be repaired...

Hh Gregg Appliances Inc - Alabama, Mobile / Lg refrigerator

Jo Ann Dawson on 2015-09-29
To Whom It May Concern: We purchased this LG Refrigerator December 21, 2014 from HH Gregg. We have not had this product a year and we've had to call them out for service twice first time in May and now September for the same problem, which they should have detected this problem the...

HHGregg / Whirlpool duet washer - defective product

patmen on 2015-09-10
We purchased $8, 000 worth of appliances 5 years ago. Duet washer and dryer, refrigerator, oven, dishwasher. We have had nothing but problems with the washer. Twice they have had to replace the whole insides. Well here we are a month out of warranty and the washer is broke again with the...

HHGregg - Iowa, Carlisle / Premium Service Plan

deerview on 2015-06-11
Bought a kitchenaid dishwasher that was exchanged at delivery, but the PSP was not transferred to the new unit. Am being told HHGregg can not help me, now that I need service, as I was refunded the PSP contract amount. The refund, I was told was for the difference in cost of the two...

HH Gregg / Customer Service for Credit

CrazyRed on 2015-03-03
A coworker of mine went there to purchase a new refrigerator and large flat screen TV, She chose to do the X amt of days/months same as cash to make her near $1, 000 purchase. The girl at the credit area was HORRIBLY RUDE. She called me, and ALL of the other 3 ppl that she was REQUIRED to...

HHGregg - South Carolina, North Charleston / Failure to honor warranty

C Singleton on 2015-02-17
I have been trying to have my washer and dryer fixed since the day I purchased it and brought it home. The first two years was under manufacturer warranty. I've had seven different repairmen come out, all of which gave a different reason or explanation as to why they aren't...

HH Gregg - Indiana, Indianapolis / Poor Service Lies

Disappointed1956 on 2015-01-23
I recently went on line and ordered a washer from HHGregg. I received a phone call from the store manager saying that the model that I purchased was discontinued and I would have to cancel my order which was originally scheduled for the next day. I purchased this model on line and you...

HHGregg / Sales Manager Lies

Holly Stiegel on 2015-01-13
October 2014. Sales manager Larry sells me an iComfort queen size mattress. Sales person Ryan rings it up, forgetting to include a bed frame (AT NO CHARGE). Mattress gets delivered without bed frame. I go to the store and Larry says to go ahead and purchase the bed frame and he will CREDIT...

HH Gregg / Beyond rude!

AnnaSanibel on 2014-12-22
We never got past Diane (HHGregg Naples). She doesn't understand that her job is to be nice. People call there to spend money and she is obviously to stupid to understand that simple concept. 30 seconds on the phone with her and we abandoned any thought of spending our money there. We...

HHGregg - Florida, Bradenton / Bad Delivery and Quality

HHgregg terrible on 2014-09-25
HHGregg, Worst service ever! I bought a Frigidaire refrigerator 8 months ago and it has had to be returned 3 times so far... Poor Quality. The delivery department has made no attempt to work with our schedule and have even canceled delivery after we have taken days off of work. So far 6 and...

HH Gregg / Customerr Service

P. Bishop on 2014-02-19
I went into the store @ Sand Hills to purchase a TV. Their ad said all TVs' were on sale. I found the one I wanted, but it was not showing a sale price, so I asked an associate what was the sale price. He said it was not on sale. I informed him, the ad said all TVs were on sale. After...

HH Gregg / Fraud

scott alexander on 2013-07-30
The company sold me a warranty and have not performed services as paid for. I purchased a Samsung Television from them for $3, 000 and paid an additional $600.00 for their warranty. The TV required service and a tech was sent out. Service was covered under the warranty, but 5 weeks later...

Hh Gregg Appliances Electronics / Damaged tank

FabryIT on 2013-03-21
I was directed to HH Gregg Appliances Electronics to purchase a used hot water tank. They are listed on craigslist as well. I called and was told that the tank was $125.00 and $20.00 for delivery. I agreed and they delivered the tank. We installed the tank and water ran everywhere.

HH Gregg - Illinois / Appliances

V.Odle on 2013-01-04
Customer Service, Manager, & installation HORRIBLE! Stove & Refrigerator both installed & BOTH damaged had gas leak for first time in over 40yrs due to installers not knowing what they are doing. Frig had 6"long by 1"wide dent but still installed. Had to call store & got transferred around...

HHGregg - Pennsylvania, Mechanicsburg / ripped off

Nathan schlegel on 2012-12-28
I purchased 2 of the exact same televisions from hhgregg, and both came with mail in rebates, so I checked on-line to see how long til I get them back and I find out that hhgregg is only honoring one of the rebates, it says the one is a duplicate, thats bullshit, I plan on calling them...

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