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HH Gregg Customer Care Service

HH Gregg Appliances, Inc.

4151 E 96th Street
Indianapolis
Indiana
United States - 46240

Customer Support Phone Numbers

 

HH Gregg Complaints & Reviews

HH Gregg / advertised discount

Ri
Richard Wolfe on Dec 3, 2016
On 11/30/16 I was at the HHGregg in York, PA to look at TV's. After much conversation with the sales person I started the transaction to purchase the Samsung model UN70KU6300. The price listed was $1299.99 with 11% off beside the price. The sales person started the invoice and when he...

HH Gregg / 39' haier TV

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Lynn Leedy on Nov 27, 2016
I ordered this television online. I called the store prior to ordering. I was told they had several and was available to pick up at the store. When I called to tell them I was on my way, I was told they had sold all the one's in the store and I would have to wait a week to 10 days. The...

HH Gregg / Black friday sale tv purchase

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Renee Hendricks on Nov 23, 2016
I ordered the TV on Wednesday and delivery was scheduled for Friday, 18th. THe TV arrived, my husband and I watched the delivery people gently take the TV out of the box, plug it in and take a picture of the screen. They asked us if we would like the TV put back into the box or left out...

HH Gregg - Lexington KY / Poor customer service / dishonest

Ri
Richard Watson on Nov 22, 2016
I purchased an entire kitchen suite. The dishwasher was defective and leaked water from the pump. They would not order a replacement until I brought them the defective dishwasher and paid them $85 more dollars for the next grade dishwasher (deceptive up-selling). They also couldn't deliver...

HHgregg / Rca 58 inch led full hd smart tv

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Semonne Smith on Nov 21, 2016
I purchased a RCA tv from HHgregg in April of 2016. It stop working a few months later, in July. After several service calls, waiting for replacement parts and open appointments, it could not be repaired. So, I received a replacement tv in August. The replacement tv stop working in...

HH Gregg / Horrible service and system

Wo
Won1111 on Sep 1, 2016
I purchased a Tempurpedic Bed and I followed up twice prior to the arrange delivery date due to a business trip I had. I have called the day before to confirm the delivery and all they told me was to wait till 9pm for the confirmation calls... so I waited and past 9pm I called back to...

HH Gregg / Will not honor reward card they sent for prior purchase

Tj
TJones001 on Aug 25, 2016
We Were not made aware the Reward/Rebate card they sent (That we got for purchasing our homes all new total Appliance Bundle package and Washer and Dryer) had an expiration date as we were told it was a, "Gift" for customer appreciation! Excuse me but in my World HH Gregg, that is not...

HHgregg / Was offered a 12 month no finance charge promotion

Hh
Hhgregg ex customer on Aug 17, 2016
Was offered a 12 month no finance charge promotion, come to find out it was a six-month promotion and I was being charged interest it up and it up being $650 .I have been dealing with this issue for four months going back-and-forth to the store contacting their finance bank speaking to...

HH Gregg / iPad mini 1

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Jackie Hale on Jan 17, 2016
I purchased an iPad mini in May 2015. I was talked into by a "protection plan" in case anything happened. I was told all I had to do if something happened was to bring it in and I could get a new on. Since I was getting it for my young granddaughter I spent almost $100 dollar for the plan...

HHgregg / Don't buy from Hhgregg

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Asher on Jan 15, 2016
I ordered a TV during the black Friday sale from Hhgregg. It supposed to arrive on July 12th, 2015. They promised to call me the day before the actual delivery date. However, I didn't received any calls! So, few weeks later I called them myself and asked about where my TV was. Their...

HH Gregg / Amazon kindle package

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April Falk on Dec 2, 2015
I bought on Black Friday a kindle package for 54.99. I bought it, they took the money out of my account on that Friday. On Tuesday at 5pm. I get an email stating they don't have the product but they will give a proscan that is more expensive. Not at all close to the same. I called...

H.H. Gregg Appliances / Frigidaire Professional Induction Cooktop Model FPCC3085KS

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Reviewer78818 on Oct 26, 2015
I purchased a Frigidaire Professional Induction Cooktop from HH Gregg for $1, 200.00 plus installation and a 5 year extended warranty. When the cooktop was only 11 months old and under its 12 month warranty, all of the burners malfunctioned. A repair man came out to repair it and looked...

HHgregg / Manager

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Reviewer31676 on Oct 3, 2015
McKnight Road Store 15237. Barry is constantly getting employees he doesn't like in trouble. He stays on them constantly and turns them in even if they breath wrong. Two employees were doing the same thing only one gets turned in immediantly for cursing nothing is said or done to the other employee.

HHgregg / Lack of Customer service for repairs under warrenty

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Reviewer10787 on Oct 2, 2015
My Samsung washer quit working almost 3 weeks ago, now. I called the number on the extended warranty form, was in "que" for over 25 minutes only to find out that my washer could not be serviced for 2 wseeks!!! That is very crazy. While waiting for the, expensive, washer to be repaired...

Hh Gregg Appliances Inc / Lg refrigerator

Jo
Jo Ann Dawson on Sep 29, 2015
To Whom It May Concern: We purchased this LG Refrigerator December 21, 2014 from HH Gregg. We have not had this product a year and we've had to call them out for service twice first time in May and now September for the same problem, which they should have detected this problem the...

HHgregg / Whirlpool duet washer - defective product

Pa
patmen on Sep 10, 2015
We purchased $8, 000 worth of appliances 5 years ago. Duet washer and dryer, refrigerator, oven, dishwasher. We have had nothing but problems with the washer. Twice they have had to replace the whole insides. Well here we are a month out of warranty and the washer is broke again with the...

HHgregg / Premium Service Plan

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deerview on Jun 11, 2015
Bought a kitchenaid dishwasher that was exchanged at delivery, but the PSP was not transferred to the new unit. Am being told HHGregg can not help me, now that I need service, as I was refunded the PSP contract amount. The refund, I was told was for the difference in cost of the two...

HH Gregg / Customer Service for Credit

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CrazyRed on Mar 3, 2015
A coworker of mine went there to purchase a new refrigerator and large flat screen TV, She chose to do the X amt of days/months same as cash to make her near $1, 000 purchase. The girl at the credit area was HORRIBLY RUDE. She called me, and ALL of the other 3 ppl that she was REQUIRED to...

HHgregg / Failure to honor warranty

Cs
C Singleton on Feb 17, 2015
I have been trying to have my washer and dryer fixed since the day I purchased it and brought it home. The first two years was under manufacturer warranty. I've had seven different repairmen come out, all of which gave a different reason or explanation as to why they aren't...

HH Gregg / Poor Service Lies

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Disappointed1956 on Jan 23, 2015
I recently went on line and ordered a washer from HHGregg. I received a phone call from the store manager saying that the model that I purchased was discontinued and I would have to cancel my order which was originally scheduled for the next day. I purchased this model on line and you...

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