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HH Gregg Customer Care Service

HH Gregg Appliances, Inc.

4151 E 96th Street
United States - 46240

Customer Support Phone Numbers

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HH Gregg Complaints & Reviews

HH Gregg - Virginia, Bristow / Horrible service and system

Won1111 on Sep 1, 2016
I purchased a Tempurpedic Bed and I followed up twice prior to the arrange delivery date due to a business trip I had. I have called the day before to confirm the delivery and all they told me was to wait till 9pm for the confirmation calls... so I waited and past 9pm I called back to...

HH Gregg - Florida, Fort Myers / Will not honor reward card they sent for prior purchase

TJones001 on Aug 25, 2016
We Were not made aware the Reward/Rebate card they sent (That we got for purchasing our homes all new total Appliance Bundle package and Washer and Dryer) had an expiration date as we were told it was a, "Gift" for customer appreciation! Excuse me but in my World HH Gregg, that is not...

Hhgregg / Was offered a 12 month no finance charge promotion

Hhgregg ex customer on Aug 17, 2016
Was offered a 12 month no finance charge promotion, come to find out it was a six-month promotion and I was being charged interest it up and it up being $650 .I have been dealing with this issue for four months going back-and-forth to the store contacting their finance bank speaking to...

HH Gregg - Ohio, Cuyahoga Falls / iPad mini 1

Jackie Hale on Jan 17, 2016
I purchased an iPad mini in May 2015. I was talked into by a "protection plan" in case anything happened. I was told all I had to do if something happened was to bring it in and I could get a new on. Since I was getting it for my young granddaughter I spent almost $100 dollar for the plan...

Hhgregg - Indiana, Indianapolis / Don't buy from Hhgregg

Asher on Jan 15, 2016
I ordered a TV during the black Friday sale from Hhgregg. It supposed to arrive on July 12th, 2015. They promised to call me the day before the actual delivery date. However, I didn't received any calls! So, few weeks later I called them myself and asked about where my TV was. Their...

HH Gregg - Indiana, Indianapolis / Amazon kindle package

April Falk on Dec 2, 2015
I bought on Black Friday a kindle package for 54.99. I bought it, they took the money out of my account on that Friday. On Tuesday at 5pm. I get an email stating they don't have the product but they will give a proscan that is more expensive. Not at all close to the same. I called...

H.H. Gregg Appliances - Maryland, Annapolis / Frigidaire Professional Induction Cooktop Model FPCC3085KS

Reviewer78818 on Oct 26, 2015
I purchased a Frigidaire Professional Induction Cooktop from HH Gregg for $1, 200.00 plus installation and a 5 year extended warranty. When the cooktop was only 11 months old and under its 12 month warranty, all of the burners malfunctioned. A repair man came out to repair it and looked...

Hhgregg - Pennsylvania, Pittsburgh / Manager

Reviewer31676 on Oct 3, 2015
McKnight Road Store 15237. Barry is constantly getting employees he doesn't like in trouble. He stays on them constantly and turns them in even if they breath wrong. Two employees were doing the same thing only one gets turned in immediantly for cursing nothing is said or done to the other employee.

Hhgregg - Indiana, Indianapolis / Lack of Customer service for repairs under warrenty

Reviewer10787 on Oct 2, 2015
My Samsung washer quit working almost 3 weeks ago, now. I called the number on the extended warranty form, was in "que" for over 25 minutes only to find out that my washer could not be serviced for 2 wseeks!!! That is very crazy. While waiting for the, expensive, washer to be repaired...

Hh Gregg Appliances Inc - Alabama, Mobile / Lg refrigerator

Jo Ann Dawson on Sep 29, 2015
To Whom It May Concern: We purchased this LG Refrigerator December 21, 2014 from HH Gregg. We have not had this product a year and we've had to call them out for service twice first time in May and now September for the same problem, which they should have detected this problem the...

Hhgregg / Whirlpool duet washer - defective product

patmen on Sep 10, 2015
We purchased $8, 000 worth of appliances 5 years ago. Duet washer and dryer, refrigerator, oven, dishwasher. We have had nothing but problems with the washer. Twice they have had to replace the whole insides. Well here we are a month out of warranty and the washer is broke again with the...

Hhgregg - Iowa, Carlisle / Premium Service Plan

deerview on Jun 11, 2015
Bought a kitchenaid dishwasher that was exchanged at delivery, but the PSP was not transferred to the new unit. Am being told HHGregg can not help me, now that I need service, as I was refunded the PSP contract amount. The refund, I was told was for the difference in cost of the two...

HH Gregg / Customer Service for Credit

CrazyRed on Mar 3, 2015
A coworker of mine went there to purchase a new refrigerator and large flat screen TV, She chose to do the X amt of days/months same as cash to make her near $1, 000 purchase. The girl at the credit area was HORRIBLY RUDE. She called me, and ALL of the other 3 ppl that she was REQUIRED to...

Hhgregg - South Carolina, North Charleston / Failure to honor warranty

C Singleton on Feb 17, 2015
I have been trying to have my washer and dryer fixed since the day I purchased it and brought it home. The first two years was under manufacturer warranty. I've had seven different repairmen come out, all of which gave a different reason or explanation as to why they aren't...

HH Gregg - Indiana, Indianapolis / Poor Service Lies

Disappointed1956 on Jan 23, 2015
I recently went on line and ordered a washer from HHGregg. I received a phone call from the store manager saying that the model that I purchased was discontinued and I would have to cancel my order which was originally scheduled for the next day. I purchased this model on line and you...

Hhgregg / Sales Manager Lies

Holly Stiegel on Jan 13, 2015
October 2014. Sales manager Larry sells me an iComfort queen size mattress. Sales person Ryan rings it up, forgetting to include a bed frame (AT NO CHARGE). Mattress gets delivered without bed frame. I go to the store and Larry says to go ahead and purchase the bed frame and he will CREDIT...

HH Gregg / Beyond rude!

AnnaSanibel on Dec 22, 2014
We never got past Diane (HHGregg Naples). She doesn't understand that her job is to be nice. People call there to spend money and she is obviously to stupid to understand that simple concept. 30 seconds on the phone with her and we abandoned any thought of spending our money there. We...

Hhgregg - Florida, Bradenton / Bad Delivery and Quality

HHgregg terrible on Sep 25, 2014
HHGregg, Worst service ever! I bought a Frigidaire refrigerator 8 months ago and it has had to be returned 3 times so far... Poor Quality. The delivery department has made no attempt to work with our schedule and have even canceled delivery after we have taken days off of work. So far 6 and...

HH Gregg / Customerr Service

P. Bishop on Feb 19, 2014
I went into the store @ Sand Hills to purchase a TV. Their ad said all TVs' were on sale. I found the one I wanted, but it was not showing a sale price, so I asked an associate what was the sale price. He said it was not on sale. I informed him, the ad said all TVs were on sale. After...

HH Gregg / Fraud

scott alexander on Jul 30, 2013
The company sold me a warranty and have not performed services as paid for. I purchased a Samsung Television from them for $3, 000 and paid an additional $600.00 for their warranty. The TV required service and a tech was sent out. Service was covered under the warranty, but 5 weeks later...

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