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HH Gregg

HH Gregg Appliances, Inc.

4151 E 96th Street
United States - 46240
Customer Care
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HH Gregg Complaints & Reviews

H.H. Gregg Appliances - Maryland, Annapolis - Frigidaire Professional Induction Cooktop Model FPCC3085KS

Posted: 2015-10-26 by    Reviewer78818
Complaint Rating:  0 % with 0 votes
I purchased a Frigidaire Professional Induction Cooktop from HH Gregg for $1, 200.00 plus installation and a 5 year extended warranty. When the cooktop was only 11 months old and under its 12 month warranty, all of the burners malfunctioned. A repair man came out to repair it and looked for...

HHGregg - Pennsylvania, Pittsburgh - Manager

Posted: 2015-10-03 by    Reviewer31676
Complaint Rating:  0 % with 0 votes
McKnight Road Store 15237. Barry is constantly getting employees he doesn't like in trouble. He stays on them constantly and turns them in even if they breath wrong. Two employees were doing the same thing only one gets turned in immediantly for cursing nothing is said or done to the other employee....

HHGregg - Indiana, Indianapolis - Lack of Customer service for repairs under warrenty

Posted: 2015-10-02 by    Reviewer10787
Complaint Rating:  0 % with 0 votes
My Samsung washer quit working almost 3 weeks ago, now. I called the number on the extended warranty form, was in "que" for over 25 minutes only to find out that my washer could not be serviced for 2 wseeks!!! That is very crazy. While waiting for the, expensive, washer to be repaired,...

Hh Gregg Appliances Inc - Alabama, Mobile - Lg refrigerator

Posted: 2015-09-29 by    Jo Ann Dawson
Complaint Rating:  0 % with 0 votes
To Whom It May Concern: We purchased this LG Refrigerator December 21, 2014 from HH Gregg. We have not had this product a year and we've had to call them out for service twice first time in May and now September for the same problem, which they should have detected this problem the first...

HHGregg - Whirlpool duet washer - defective product

Posted: 2015-09-10 by    patmen
Complaint Rating:  0 % with 0 votes
We purchased $8, 000 worth of appliances 5 years ago. Duet washer and dryer, refrigerator, oven, dishwasher.
We have had nothing but problems with the washer. Twice they have had to replace the whole insides. Well here we are a month out of warranty and the washer is broke again with...

HHGregg - Iowa, Carlisle - Premium Service Plan

Posted: 2015-06-11 by    deerview
Complaint Rating:  0 % with 0 votes
Bought a kitchenaid dishwasher that was exchanged at delivery, but the PSP was not transferred to the new unit. Am being told HHGregg can not help me, now that I need service, as I was refunded the PSP contract amount. The refund, I was told was for the difference in cost of the two dishwasher...

Hh Gregg - Customer Service for Credit

Posted: 2015-03-03 by    CrazyRed
Complaint Rating:  0 % with 0 votes
A coworker of mine went there to purchase a new refrigerator and large flat screen TV, She chose to do the X amt of days/months same as cash to make her near $1, 000 purchase. The girl at the credit area was HORRIBLY RUDE. She called me, and ALL of the other 3 ppl that she was REQUIRED to, to...

HHGregg - South Carolina, North Charleston - Failure to honor warranty

Posted: 2015-02-17 by    C Singleton
Complaint Rating:  100 % with 1 votes
I have been trying to have my washer and dryer fixed since the day I purchased it and brought it home. The first two years was under manufacturer warranty. I've had seven different repairmen come out, all of which gave a different reason or explanation as to why they aren't operating...

Hh Gregg - Indiana, Indianapolis - Poor Service Lies

Posted: 2015-01-23 by    Disappointed1956
Complaint Rating:  0 % with 0 votes
I recently went on line and ordered a washer from HHGregg. I received a phone call from the store manager saying that the model that I purchased was discontinued and I would have to cancel my order which was originally scheduled for the next day. I purchased this model on line and you would...

HHGregg - Sales Manager Lies

Posted: 2015-01-13 by    Holly Stiegel
Complaint Rating:  100 % with 1 votes
October 2014. Sales manager Larry sells me an iComfort queen size mattress. Sales person Ryan rings it up, forgetting to include a bed frame (AT NO CHARGE). Mattress gets delivered without bed frame. I go to the store and Larry says to go ahead and purchase the bed frame and he will CREDIT my...

Hh Gregg - Beyond rude!

Posted: 2014-12-22 by    AnnaSanibel
Complaint Rating:  0 % with 0 votes
We never got past Diane (HHGregg Naples). She doesn't understand that her job is to be nice. People call there to spend money and she is obviously to stupid to understand that simple concept. 30 seconds on the phone with her and we abandoned any thought of spending our money there. We never...

HHGregg - Florida, Bradenton - Bad Delivery and Quality

Posted: 2014-09-25 by    HHgregg terrible
Complaint Rating:  100 % with 1 votes
HHGregg, Worst service ever!
I bought a Frigidaire refrigerator 8 months ago and it has
had to be returned 3 times so far... Poor Quality. The delivery department has
made no attempt to work with our schedule and have even canceled delivery after
we have taken days...

Hh Gregg - Customerr Service

Posted: 2014-02-19 by    P. Bishop
Complaint Rating:  100 % with 1 votes
I went into the store @ Sand Hills to purchase a TV. Their ad said all TVs' were on sale. I found the one I wanted, but it was not showing a sale price, so I asked an associate what was the sale price. He said it was not on sale. I informed him, the ad said all TVs were on sale. After he...

Hh Gregg - Fraud

Posted: 2013-07-30 by    scott alexander
Complaint Rating:  0 % with 0 votes
The company sold me a warranty and have not performed services as paid for. I purchased a Samsung Television from them for $3, 000 and paid an additional $600.00 for their warranty. The TV required service and a tech was sent out. Service was covered under the warranty, but 5 weeks later nothing...

Hh Gregg Appliances Electronics - Damaged tank

Posted: 2013-03-21 by    FabryIT
Complaint Rating:  0 % with 0 votes
I was directed to HH Gregg Appliances Electronics to purchase a used hot water tank. They are listed on craigslist as well. I called and was told that the tank was $125.00 and $20.00 for delivery. I agreed and they delivered the tank. We installed the tank and water ran everywhere....

Hh Gregg - Illinois - Appliances

Posted: 2013-01-04 by    V.Odle
Complaint Rating:  0 % with 0 votes
Customer Service, Manager, & installation HORRIBLE! Stove & Refrigerator both installed & BOTH damaged had gas leak for first time in over 40yrs due to installers not knowing what they are doing. Frig had 6"long by 1"wide dent but still installed. Had to call store & got transferred around &...

HHGregg - Pennsylvania, Mechanicsburg - ripped off

Posted: 2012-12-28 by    Nathan schlegel
Complaint Rating:  0 % with 0 votes
I purchased 2 of the exact same televisions from hhgregg, and both came with mail in rebates, so I checked on-line to see how long til I get them back and I find out that hhgregg is only honoring one of the rebates, it says the one is a duplicate, thats bullshit, I plan on calling them tomorrow,...

Hh Gregg/frigadare - New Jersey, Deptford - DID NOT RECEIVE REBATE/RUDE SALES PEOPLE

Posted: 2012-11-02 by    ANGRYAUNTCHRISSY
Complaint Rating:  0 % with 0 votes

HHGregg - Indiana - horrible for operations

Posted: 2012-08-05 by    jennay10
Complaint Rating:  0 % with 0 votes
If you work in customer service with this company you get the short end of the stick. Overworked and under paid. For a company that has a ton of money they treat their operations employees horribly. They under pay their operations supervisors by a lot. Giving them all the responsibility of a...

HHGregg - Poor company to purchase anything

Posted: 2012-07-10 by    Laimey
Complaint Rating:  100 % with 2 votes
We purchased a DVR Recorder from HH Gregg that wound not record. Model no. DVR 620, paid for a 2 year replacement plan SERWT 2-2. I exchanged for a new one. We were moving and didn’t have a chance to use it. At our new address we had time to hook it up and found it had nearly no sound....

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