HearingLife
reviews and complaints

The week before last I kept phoning, no one answered. I left a couple of messages - no response at all. The following week (last week) I got in touch and was told that there were meetings so they ignored me, the unanswered messages I left meant nothing to her. I told the secretary who answered that I was extremely dissappointed in the service and would buy by next pair of hearing aids elsewhere. She said, ok, that's fine. Really? Really? Ok, I will in future do no further business with Hearing Life. Apparently Hearing Life doesn't in any way value my business after buying two sets of hearing aids and needing to purchase another soon. Fine. I will go elsewhere - lot's of competition by companies that care about their customers. (April 8, 2024)

A wire on my Oticon hearing aids has malfunctioned 4 times in the last 2 months with the latest being today, November 7, 2023. Each time, Hearing Life has charged me $150 to replace the wire. I visited a competitor today and was told that they do not charge to replace a defective wire. I have owned these hearing aids for almost 4 years and have never had an issue until the last 2 months.

was dissatisfied with the HearingAssist Micro Returned it by USPS 5/22/2023 received by Hearing Assist 5/24/2023 well before the full refund time period ended.As of today 8/21/2023 NO REFUND. After several calls and request no rersults.The unit was financed by Shop Pay at $36.10 per month for 12 months currently 4 payments have been made as of 8\15\2023 with 8 monthly payments remaining for a current balance of $288.80 due Total purchase price $433.20 Order #9132 MICRO Nearly Invisible CIC (Walmart) Black/Single Microx1-399

I purchased two hearing aids from HearingLife in Baxter, Minnesota in December, 2021 at a price of $6,000.00 plus. They didn't work right from the start and I was told that they would eventually get them to where they needed to be so I could hear better but it could take months. Even when I got close to the 45 day return they kept insisting that they would keep working on them. I think that I saw them almost every week for a year at which time I was told that the problem was my brain and that there was nothing more they could do for me. So, you can imagine how upset I was.

I eventually had to go to a new hearing aid company and once again I paid another $6,500.00 for a new pair, which were from Miracle Ear and they are doing everything they can to help me with my hearing aids. I highly recommend them!

Today, 8/4/2023, I get a card from HearingLife inviting me to an open house in Baxter, MN. I was so furious that I called and spoke to Kimmy Widell, as she was the one that told me it was my brain that was the problem and that there was nothing more they could do for me. She apologized to me and I told her that it was a litte late for apologies as that didn't get me my money back for hearing aids that didn't work. I told her to take my name off there mailing list as I did not want to see another thing from HearingLife!

Had a hearing test and was told that I could get a free one from the state of North Carolina but if I want one for my other ear it would cost me 186 dollars a month. After considering I realized it was way passed my budget since I am on S/S i refused the second one but went through with the paper work for the free one.After not hearing back for the allotted time for the sate I called the state and was told they requested the paper from Roderick "" Rick" Johnson HIS of Franklin N.C 6 weeks ago and never had a response. I have the feeling because I didn't buy the second hearing aid I was thrown by the wayside. I feel this is out and out a scam or fraud.

Again received a bogus bill from HEaring Life.
I am being charged for something I don't owe. (Paid in full for my hearing aids according to my insurance contracts EOB. Several Months later I was Sent an Invoice) From Hearing Life, cottontail ln, Somerset NJ, $2, 271.34 .
paid my share in full according to Insurance EOB in which they already overcharged for my copay amount. I tried to call the number on the invoice but was left on hold for over 10 minutes.