Headers Auto Sales
reviews and complaints

I asked if there was anything wrong with the car before signing the papers. Matt said no, but it kept using break fluid. A couple of weeks later, the breaks went out while I was driving. It left me stranded, and I had to get it towed home for $105.00. I called Matt, and he said there was nothing they could do unless I took the car back there. The car had no breaks, and a tow would have cost a lot of money since I live at least 45 minutes away. Since I was lied to in the first place, I wasn't about to let them work on it. It cost me over $1,600.00 to get the breaks fixed.

I got a truck from Headers for $3200. But, the check engine light came on and my rear lights stopped working before I even got home, which was a bummer. I tried to fix it myself, but no luck. So, I called Scott the next day to see if they could swap it for a different vehicle. Unfortunately, they couldn't do anything except offer to work on it in their auto shop. The truck wasn't even worth $3000, so I felt ripped off. If Headers is really an A+ rated company like they claim, they should have swapped it out for me. But, after reading other reviews on Google, it seems like they have shady business practices and don't care about their customers. The salespeople are dishonest too.

I paid off my car in June, but I still haven't received my title. The folks at Headers Auto Sales keep giving me the runaround and even hang up on me. My paper plates are expired, but they won't help me out.

Hey guys, just wanted to give you a heads up about my experience with Headers Auto Sales in ***. I bought a car from them and it turned out to be a real lemon. The tire rod broke and my daughter got into an accident before we even got the title to the car. When I called to get the title, the clerk lied to me and said it was because of corona and that the car only had one owner. Turns out the whole title was filled up and it took almost 2 weeks to get it. They never offered to help or make it right. I've heard from several people that they're crooks and I wouldn't recommend buying a car from them. Thank goodness my daughter survived, but shame on you Headers Auto Sales in *** for selling an unsafe car to a 16 year old.

I got a 2010 Dodge Caliber from Headers Auto Sales in ***, IN for a little over $6K on Nov 27, 2021. When I signed the lease, the car seemed fine except for a small issue with the windshield washer. But since then, the car has broken down in some way or another every week, and I've taken it back to Headers four times. ***, the salesman, said they'd "fixed the issue" each time, but he's been sketchy about keeping me updated on the work they're doing. I've asked for receipts, but I've only gotten one. I dropped off the car again recently because it wasn't working, and it's been a month since I heard anything about it. Today, I got a notice saying they're going to repossess the car because I won't pay for a "new car" that doesn't work. I was paying almost double the amount I was supposed to in order to pay off the lease early and improve my credit score, and I've paid off more than half of it already. I think Headers is taking advantage of me and wasn't honest about the car's condition. They're being shady about the repairs they say they've done, and I don't trust them to fix what needs fixing. I don't want to get another car from Headers Auto Sales. I just want my money back so I can buy a car that actually works.