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Hallmark Customer Care Service

Crown Media Holdings, Inc.

12700 Ventura Boulevard
Suite 200

Studio City
United States - 91604

Customer Support Phone Numbers

1 800 425 5627 1 0
1 818 755 2512 0 0
1 303 296 2323(Crown Media) 0 0
1 800 522 6645​(Computershare Investor Services) 0 0
1 818 755 1217(Leslie Park Assistant General Counsel) 0 0
1 818 755 2443 0 0
1 303 295 8829(Crown Media) 0 0
William Abbott
Director, President & CEO

Mr. Charles L. Stanford

Executive Vice President of Legal & Business Affairs and General Counsel

Mr. Chris Ward
Senior Vice President of Midwest Advertising Sales

Ms. Pam Slay
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Hallmark Complaints & Reviews

Hallmark - Missouri, Kansas City / Keepsake Defective Motion Ornament Not Covered By Warranty

Louis Chiacchere on 2015-11-29
I purchased from Hallmark in 2011 the Peanuts/Snoopy wireless battery operated synchronized sound and motion 4 piece ornaments. The following year in 2012 I added an additional piece (Linus with a trumpet). The unique feature of this set is that when one piece is activated, the others join...

Hallmark Channel / programming

Reviewer75175 on 2015-10-31
Why are you starting Christmas movies on Oct. 31st. Ridiculous!! And they run 24 hrs a day. WHY. This is way too early. I refuse to watch these movies this early. Most are reruns you have been showing for years!!! Home Alone is on today. How many other channels show this as well. Why would...

Hallmark Store / 5/14/15 discriminatory customer service

Dr. A Robinson on 2015-05-15
Went to Hallmark store for a greeting card for an event that just passed. Asked employee about getting them from the backroom, when I was told they would do when I called earlier that day. Employee immediately offers me the "Mahogany" card collection. When I asked what that was, "Jan" told...

Hallmark Channel / Music too loud!

divaofsongs on 2014-11-11
I just went to hallmark channel website to complain about the loud music and it looks like they are now aware of this. I hit the feedback button on the bottom of the screen and was taken to this page with the following message: Http: / / www. Hallmarkchannel.com / faq Q. Why is the...

Hallmark - Georgia / Employees Suffer Harassment Yet Get Fired

Rlynmc on 2013-03-02
My Co-Worker and I were RM's for Hallmark, which is a vendor for Wal-Mart. Wal-Mart is the biggest account that HallMark has. I had been employed for a year and a half and my co-work 10+ years. Never in any of our employment have either of us every been disciplined, written up...

Hallmark - Wales, Dyfed / Get well card

L Neilson on 2013-02-22
I am emailing you in disgust at a hallmark card I purchased! A very close family friend was diagnosed with aggressive cancer. So on the way to see him I poped into a shop to purchase a get well card. I picked the only get well card that was suitable for a male wrote in quickly and went to...


CRYSTALLL on 2012-05-14
Its not a question but more of a complaint. This past mothers day was one of the worst days i could of had because my son was sick with a stomach virus i was sick with one, my fiance was sick with one and so was my older brother. Despite how sick my Fiance was he went to the store and got...

Hallmark - New York, New Hartford / defective paint on glass, stones like broken sharp glass

joan2207 on 2011-12-31
I bought Yankee Candle from Hallmark store in Sangertown Mall. I got some oil on the outside, tried to wipe it off and the painted decoration came off. Then the wost part when I tried to put the ornamental stones in there was very sharp and like slivers of glass that was in there...

Hallmark / unfairly fired

I hate Hallmark on 2011-11-21
I used to work at Hallmark. I was a vender at Hallmark. One of the companies I was a vender for was CVS. At CVS there were two female employees, one about 17 who looked and dressed like she was in her twenties, another who was elderly. I was fired because these ladys accused me of sexually...

Hallmark Channel On T.v. - Pennsylvania, waymart / Little House time change

Irene Gillette on 2011-03-08
Little house on the Prarie has been on (our channel # 58) The Hallmark channel for a while now. I am disabled and look forward to the show that ran from 3:00 pm to 6:00 pm. I don't watch much more. Please bring it back at those times. They are so good for me. Irene Gillette (gangarene@socantel.net)

Hallmark / Beware of the letters that you are receiving

missie on 2011-02-28
if you receive love letter from a guy and after several times of communications, he will pretend to send you stuff with such msgs: I bought One set of Gold, and Two sets of shoes, One camera, and One Hp laptop, with the Two sets of night wears. Honey, please manage it like that untill when...

Hallmark Download - Florida, Orlando / charges on my bill - sprint cell

Hallmark has not responded to complaints on continued charges to my cell phone bill, nor called me. I received another bill today totally 12 months of download charges totalling approx 80.00/month times 12 months, nearly $900.00 for this year. Please if anyone can advice me how to get directly in touch with them please let me know.

Hallmark.com - Florida, Orlando / charges on Sprint phone bill

Hallmark has six different downloads on Sprint Tools for 11 months. They total to nearly 85.00/month since January - totalling nearly 1000.00 dollars. I have the credit still pending owing Sprint phone for these charges of services I am not getting or using. I live on a very restricted...

Hallmark Software / Defective card studio

KarD11 on
Card Studio 2010 did not work on computer; tech did not respond to emails despite their booklet indicating response within 24 hours; tech I spoke to who sent fix that failed to work did not respond as promised to subsequent email. Refund department did not answer, cut off phone call...

Hallmark Photography / Terrible experience

Harry on
After dealing with professional business people in many different needs. I would like to tell that this group do not stand behind there work and they will have you pay for there mistakes. Although they have a nice web-site and take nice pictures. If you do not see a mistake in there work...

Hallmark / internet fraud

I tried to send a card to my Granddaughter. It was a "free" card and would not go through. This is the last time I will use them!

Hallmark Store - Texas, San Antonio / service refused 'Because'

pooh on
First, I loved hallmark and never had any problems. Im a gold member and had many items before they were lost. second, excuse my anger, but hell with it. Today, I went to hallmark to find last minute keepsakes. After looking at the 'hotdog' display i found a cute peppermint hotdog that...

Hallmark - Lifetime Movie Channels - Idaho, Coeur d'Alene / Movies repeated over and over and over again!

The hallmark channel and lifetime are my favorite channels, but I have a complaint; Lifetime channel movies are repeated over and over and over again!! Also the hallmark movies are wonderful but there is not enough. That stupid Walker Texas Ranger and Murder she Wrote takes over the...

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