Menu
For Business Write a review File a complaint
Glarry Music Customer Service Phone, Email, Contacts

Glarry Music
Reviews and Complaints

www.glarrymusic.com

Learn how the rating is calculated

3.0 10 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Glarry Music Reviews 11

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Glarry Music Affordable and Quality Musical Instruments and Accessories - Glarrymusic Review

I've bought a guitar, a ukulele, and some accessories from them and I have to say that I'm very happy with all of my purchases. The guitar and ukulele both sound great and are very well made. The accessories are also of good quality and have held up well over time.

One thing that I really appreciate about glarrymusic is their prices. They are very affordable and make it easy for people who are just starting out with music to get the equipment they need without breaking the bank. I also like that they offer a wide variety of products, so there's something for everyone.

Overall, I would definitely recommend glarrymusic to anyone who is looking for quality musical instruments and accessories at an affordable price. Their customer service is excellent and they stand behind their products. I will definitely be a repeat customer in the future.

Read full review of Glarry Music
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Glarry Music Warning: Do Not Order from Glarry Music - Terrible Experience and No Customer Service

So, I had a really bad experience with Glarry Music. I ordered something from their website, but it never arrived. I tried to contact them, but they wouldn't respond to me at all. I even tried calling them, but no one ever answered the phone. It's like they just disappeared off the face of the earth.

I'm really upset about this, because I spent a lot of money on this item. And now I have nothing to show for it. I feel like I've been totally ripped off. I don't understand how a company can just take someone's money and then not deliver the product. It's really frustrating.

I've been trying to get a refund from Glarry Music, but they won't give me one. They just keep ignoring me. It's like they don't care about their customers at all. I'm so angry about this that I'm considering taking legal action against them. I just want my money back.

Overall, I would not recommend ordering anything from Glarry Music. They are not a reliable company and they don't seem to care about their customers. If you want to avoid an enormous problem, stay away from Glarry Music.

Read full review of Glarry Music
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Glarry Music Impressive Glarry P2 Bass: Perfect for Beginners on a Budget!

I just got my Glarry P2 bass today and I gotta say, I'm pretty impressed! I did have to do a little bit of work on the neck with some steel wool, but that's to be expected with any new instrument. Overall, I think this bass is perfect for anyone who's just starting out or who's on a tight budget. You really can't beat the price for what you're getting.

I was also really happy with the fast service I received from Glarry Music. They even gave me a discount that didn't show up on the website, which was a nice surprise. I have to say, their customer service is top-notch. Thanks, Glarry Music!

Read full review of Glarry Music
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Glarry Music Unreliable Customer Service: My Experience with Glarry Music

So, I was looking for a new guitar and stumbled upon Glarry Music's website. I was a bit hesitant to order from them because I had read some negative reviews about their scamming habits. But, I decided to give them a chance and placed an order.

However, after a few days, I started to have second thoughts and decided to cancel my order. I contacted the Glarry team and they assured me that my order was cancelled before it shipped and that I would receive a full refund.

But, to my disappointment, I never received my refund. I waited for a few days, but nothing happened. So, I had to take matters into my own hands and contest the charge to get my money back.

Overall, I would not recommend Glarry Music to anyone. Their customer service is not reliable and they do not keep their promises. If you're looking for a new guitar, I suggest you look elsewhere.

Read full review of Glarry Music
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Glarry Music Impressive Customer Service: Glarry Music Goes Above and Beyond!

So, I just got my hands on one of the fancier guitars from Glarry Music, and I gotta say, it's pretty sweet. But, like any product, there were a couple of things that weren't quite up to snuff. I reached out to their customer service team and let them know what was going on, and I gotta say, they really came through for me. It's always a bit nerve-wracking when you have to deal with customer service, but Glarry Music really knocked it out of the park. They were super helpful and made sure that I was happy with the end result. Overall, I'm really happy with my purchase and with the way that Glarry Music handled everything. Thanks, guys!
-Paul from Green Bay

Read full review of Glarry Music
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Glarry Music Warning: Poor Shipping and Customer Service from Glarrymusic.com

I recently bought a Glarry f style mandolin case from glarrymusic.com. It's been a week since I made the purchase and I'm still waiting for it to be shipped. According to Glarry, it's a FedEx issue, but when I contacted FedEx, they told me that Glarry hasn't even called them to pick up the package. All they did was create a shipping label. As a result, my item is still sitting in Glarry's warehouse. I asked Glarry to cancel my order and refund my money, but they refused. This is not good business practice and I won't be buying from them again. They don't take responsibility for their shipping problems and don't care about their customers. They only care about getting their money. I advise everyone to stay away from places like this. Be careful when you buy from Glarrymusic.com.

Read full review of Glarry Music
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Glarry Music Glarry Music Review: Low Prices, Low Quality Instruments?

Glarry Music is a company that manufactures and distributes musical instruments from Asia. They offer low prices, which is a big draw for many customers. However, it's important to note that these lower prices do affect the overall quality of the instruments.

I gave Glarry a rating of 3 because I couldn't, in good conscience, rate it any higher. I'm not a jerk who would rate it a 2 or a 1 out of arrogant spite, but I also couldn't rate it anywhere close to a 4 or 5. It's solidly between 3 and 4.

As a guitar, bass, ukulele, and banjo teacher, I picked up some of Glarry's low-cost instruments for beginners so that parents wouldn't have to "break the bank" by prematurely purchasing a more expensive instrument if their child didn't continue with lessons. Glarry's instruments range from $40 to $100 for beginner quality instruments, which is basically what they manufacture. However, the cost truly reflects the average quality of these instruments.

I had to use my luthier skills on EVERY SINGLE INSTRUMENT to adjust them to easy and tonal playability. While I was expecting some "fine tuning," I had to literally adjust the hardware on each instrument.

If you're looking for beginner instruments that are low cost, then Glarry might be a good option for you. However, if you're looking for good quality instruments, then you might want to look elsewhere. The playability of these instruments is also questionable, as they are basically "toys" with a "little bit of musical potential."

Read full review of Glarry Music
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Glarry Music Disappointing Experience with Glarry Music: Delayed Shipment and Poor Customer Service

I recently made a purchase on Glarry Music's website for a 5 string banjo. I was excited to receive it and was pleased to see that all of the reviews on their site were 4 and 5 stars. However, my experience with Glarry Music was not as positive as I had hoped.

After making my purchase on 4/2/2021, I received a confirmation from Glarry Music on 4/3/2021 that my item had been shipped. I was eager to track my package and see when it would arrive. However, when I checked the UPS tracking number provided by Glarry Music on 4/5/2021, it stated that my package was "in route to UPS facility." I thought this was odd, but assumed that it was just delayed.

However, when I checked the tracking number again on 4/7/2021, I saw the same message. I decided to contact UPS to see if they could provide any information about my package. To my surprise, UPS informed me that my package had not been picked up yet and that they had tried to contact Glarry Music on 4/5/2021 and 4/6/2021 with no answer.

I was frustrated by this news and decided to write a review on Glarry Music's website to share my experience. However, my review did not show up on their site. Instead, I received an email from a manager at Glarry Music apologizing for the delay and asking me to contact him directly.

I replied to the manager's email, but did not receive a response for two days. I also tried calling Glarry Music, but it took a long time to get through to someone and when I did, I felt like I was getting the run around.

Feeling frustrated and unsure of what to do next, I contacted UPS to file a claim. However, I was told that Glarry Music had set it up so that I had to contact them directly to file a claim.

Overall, my experience with Glarry Music was not a positive one. I feel like they were not transparent about the status of my package and did not provide good customer service. I plan to contact my credit card company and the Better Business Bureau to report this as fraud. I would not recommend doing business with this company.

Read full review of Glarry Music
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Glarry Music Glarry Music Review: A Legitimate Company with Great Quality and Prices

So, I just wanted to let you all know that I never heard of Glarry Music before, but my brother, who has limited use of his hands, wanted to purchase a guitar from them. I was a bit hesitant at first and recommended Amazon, but he insisted on getting a specific guitar from Glarry Music. So, I went ahead and placed the order for him, but I made a mistake and typed in the wrong email address. I didn't realize it at the time, so I was wondering why he never received an email from the company. I tried calling them, but they didn't answer right away. However, they texted me back an hour or two later, which was helpful.

While I was waiting for their response, I decided to look up Glarry Music on Google, and I was surprised to see that some people were saying that they were a scam company and to stay away. I was a bit worried, but I decided to wait and see what happened. Well, I'm happy to say that Glarry Music is a legitimate company, and it seems like there are just some haters out there. The guitar that my brother received was of great quality and had a great sound. We were both very happy with it, especially considering the price.

Now, we are both new customers of Glarry Music, and we are very happy with them. I just wanted to let you all know that you shouldn't believe everything you read on the internet. Glarry Music is a great company with great prices and great quality merchandise. I wish them all the success in the future, and I apologize for ever having doubts.

Sincerely, a satisfied customer.

Read full review of Glarry Music
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Glarry Music Glarry Music: The Best Value for Money in the Market - A Professional's Review

My experience with Glarry Music has been absolutely amazing! I was a bit skeptical at first, but after purchasing the GP 4-string bass for only 88 Euros, I was blown away by the quality of the instrument. As a professional bass player and vocalist with over 25 years of experience, I can confidently say that Glarry Music is the best value for money in the market.

Of course, you can't expect a 2 thousand Euro Original P-Bass, but for the price, Glarry instruments are surprisingly good. They may not be the most decorative guitars for the wall, but they definitely play well. They are perfect for beginners and hobbyists, and even make great backup instruments. In fact, I would say that they are much better than any other instrument in this price range.

Glarry instruments are also ideal for anyone who wants to start working on instruments, luthiers in training, and musicians who want to learn how to set up their own instruments. They are easy to work with and can be customized to your liking.

Communication with Glarry Music has been very basic, but always helpful. Sometimes, I feel like a lot of Google Translate has been involved, but that's okay. As long as they are able to help me with my questions, that's all that matters.

My instrument arrived earlier than expected, and the fretwork was excellent. The neck needed a tiny bit of fine sanding, but it was perfectly intonated. I had to raise the pick up significantly, but once it was properly set up, it was excellent.

Overall, I would rate Glarry Music with 5 stars. They are the best value for money in the market, and their instruments are surprisingly good. If you're looking for a quality instrument at an affordable price, then Glarry Music is definitely the way to go.

Read full review of Glarry Music
Hide full review

Glarry Music Complaints 1

ComplaintsBoard
A
3:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Glarry Music Terrible Experience with Glarry Music: Don't Waste Your Time or Money

So, I gotta tell ya, I had a pretty bad experience with Glarry Music. I mean, I tried to order something from their website (glarrymusic.com), but it was a total disaster. I thought everything was cool when I got a confirmation on the website after I placed my order, but then I never got an email confirmation. And when I tried to contact them to figure out what was going on, the phone number just led to a busy signal. And I mean, come on, a busy signal 24/7? That's just ridiculous. It's like they don't even exist! I'm pretty sure it's just a scam to get your credit card number. So, yeah, I wouldn't recommend ordering from Glarry Music. Save yourself the trouble and go somewhere else.

Read full review of Glarry Music
Hide full review

Is Glarry Music Legit?

Glarry Music earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Glarry Music to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Glarry Music is known for their high standards and safety. If you're thinking about dealing with Glarry Music, it's wise to check how they handle complaints.

Glarry Music has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Glarrymusic.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Glarrymusic.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Glarrymusic.com you are considering visiting, which is associated with Glarry Music, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for Glarry Music have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Glarrymusic.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Glarry Music

Screenshot Glarry Music
Glarry Music is a well-known online retailer that specializes in providing high-quality musical instruments and accessories at affordable prices. The company has been in the business for several years and has gained a reputation for offering exceptional products and services to its customers.

One of the most notable features of Glarry Music is its extensive range of products. The company offers a wide variety of musical instruments, including guitars, basses, violins, cellos, ukuleles, and more. In addition to instruments, Glarry Music also provides a range of accessories, such as cases, stands, strings, and picks.

Another key aspect of Glarry Music is its commitment to quality. The company sources its products from reputable manufacturers and ensures that each item meets its high standards before being sold. This means that customers can trust that they are getting a reliable and durable product when they purchase from Glarry Music.

In addition to quality, Glarry Music is also known for its affordability. The company offers some of the most competitive prices in the industry, making it an excellent choice for musicians on a budget. Despite its low prices, Glarry Music does not compromise on quality, ensuring that customers get the best value for their money.

Overall, Glarry Music is a reliable and trustworthy online retailer that provides high-quality musical instruments and accessories at affordable prices. With its extensive range of products, commitment to quality, and affordability, it is no wonder that Glarry Music has become a go-to destination for musicians around the world.

Overview of Glarry Music complaint handling

Glarry Music reviews first appeared on Complaints Board on Jun 16, 2023. The latest review Affordable and Quality Musical Instruments and Accessories - Glarrymusic Review was posted on Jun 16, 2023. Glarry Music has an average consumer rating of 1 stars from 11 reviews. Glarry Music has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.7
33 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Glarry Music Contacts

  2. Glarry Music emails
  3. Glarry Music social media
  4. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Glarry Music Category
Glarry Music is ranked 17 among 28 companies in the Music and Instruments category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.