Giant Teddy’s earns a 1.4-star rating from 9 reviews, showing that the majority of plush toy enthusiasts are dissatisfied with their cuddly companions.
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My fiancé bought me a beautiful teddy bear
My fiancé bought me a beautiful teddy bear. It's white with a red bow and holding a red heart that says "I love you!" I absolutely love it and snuggle with it every night.
Ordered a bear about a month ago, wanted it by Valentine's Day, can't get a hold of the company by phone or email
Ordered a bear about a month ago, wanted it by Valentine's Day, can't get a hold of the company by phone or email. It's sad and terrible business. I feel like I've been scammed. I never received an email confirmation.
I placed an order on February 6, 2022, and was told it would arrive before Valentine's Day
I placed an order on February 6, 2022, and was told it would arrive before Valentine's Day. However, it's now the 12th and my order hasn't been processed yet. I spoke to someone on the 10th, and they said they were working on it, but it seems like they haven't done anything. I can't even track my order. It's really frustrating and disappointing. I wouldn't recommend wasting your time and money with them. They can't keep their promises, and that's not good for their business.
If you wanna get your order on time, make sure you order way ahead and bug 'em about it
If you wanna get your order on time, make sure you order way ahead and bug 'em about it. The site said order by this time and get it on time for Valentines day. I got myself a bear on the 8th and it still ain't shipped out. I don't get how they got an A+ rating when they don't even have phone support.
We bought a bear with a personal touch, but the company sent the bear without the custom T-shirt
We bought a bear with a personal touch, but the company sent the bear without the custom T-shirt. They couldn't fulfill our request, even though they said they could. Our event has already happened, and the bear is useless now. To make matters worse, they refused to cover the cost of returning the bear. They sent me an incomplete bear and still wouldn't pay for return shipping. I strongly advise against dealing with this company!
I placed an order on April 10th and included special delivery instructions for the bear since it was for an 80-year-old on Mother's Day
I placed an order on April 10th and included special delivery instructions for the bear since it was for an 80-year-old on Mother's Day. On April 13th, they sent me an email asking for the order number, so I gave it to them. The next day, they told me there was nothing they could do because the order had already been processed. Even though they provide a phone number, they don't answer calls, and I've written to them on their website, but they're ignoring me. I won't be ordering from them again.
This company is awful
This company is awful. They say they'll deliver your order by a specific date to convince you to buy. Right after you make the purchase, they won't let you cancel or make any changes, which seemed strange. Anyway, they said the delivery date would be 02/14. It's now 02/19 and still no delivery. I reached out to the company and they told me it had been shipped on 02/09, but when I contacted UPS, I found out it wasn't actually shipped until 02/16. The shipping label was created on 02/19, but the actual item wasn't given to UPS for shipping until 02/16.
Giant Teddy Complaints 2
It's been like almost 3 weeks since we ordered from giantteddy.com
It's been like almost 3 weeks since we ordered from giantteddy.com. We paid $48 for a 7 ft. teddy bear they said they had. Our order number is #***. We still haven't got the thing, or any notice from the company. We emailed the customer contact email address. We tried to call the number on the website and it ain't working. Then I tried calling a different number I found on the ComplaintsBoard.com info, but all I got was a voicemail option. I also clicked "track my package" on their website, but when I put in the order number and emails like they said, nothing shows up.
I bought a Green Giant Teddy Bear from Giant Teddy
I bought a Green Giant Teddy Bear from Giant Teddy. I needed it for a Birthday photoshoot before February 8th. My order number with Giant Teddy is ***. I didn't receive any email about my purchase. I called the number on the website and it doesn't work. I really want and need this Life Size green bear, but I can't find it anywhere. I guess it was too good to be true when I found it on this website. I paid $199 plus tax for the bear and shipping and handling. The site never told me when it would arrive. I tried calling the number on their site, but it's not a real company number. Then I tried the number provided by the ComplaintsBoard.com, but it's still not valid. Please help me get a refund before I have to complain to my bank. If that's the only option, please let me know. Thank You. Sorry for the bad photo of the receipt, I was on Facetime with the photographer. Thanks again for your help.
Is Giant Teddy Legit?
Giant Teddy earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Giant Teddy. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Giant Teddy has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Giant Teddy's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Giantteddy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Giantteddy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Giantteddy.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on giantteddy.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Giant Teddy. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Giant Teddy
One of the standout features of Giant Teddy is the exceptional craftsmanship that goes into each and every product. These teddy bears are meticulously designed and constructed using premium materials, ensuring durability and longevity. The attention to detail is evident in the intricate stitching, soft plush fur, and carefully selected stuffing, which all contribute to the overall superior quality of the bears.
Giant Teddy understands the importance of variety and personalization, which is why they offer an extensive selection of bears in different sizes, colors, and styles. Whether you're looking for a giant bear to make a grand statement or a smaller one for a more intimate gift, Giant Teddy has you covered. They also offer a range of themed bears, such as holiday-themed bears, graduation bears, and even bears with personalized messages or accessories, allowing you to find the perfect bear for any occasion.
In addition to their exceptional products, Giant Teddy prides itself on providing exceptional customer service. Their dedicated team is committed to ensuring a seamless shopping experience, from browsing the website to receiving your bear at your doorstep. They offer secure online transactions, prompt shipping, and hassle-free returns, ensuring that customers feel confident and satisfied with their purchase.
Giant Teddy's commitment to excellence extends beyond their products and customer service. They are also dedicated to giving back to the community and making a positive impact. Through various charitable initiatives, they support organizations that help children in need, spreading love and happiness to those who need it most.
In conclusion, Giant Teddy is a trusted and reputable online retailer that offers a wide range of high-quality, oversized teddy bears. With exceptional craftsmanship, a diverse selection, and a commitment to customer satisfaction, Giant Teddy is the go-to destination for anyone looking to bring joy and comfort into their lives or the lives of their loved ones.
Overview of Giant Teddy complaint handling
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Giant Teddy Contacts
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Giant Teddy phone numbers+1 (714) 855-3418+1 (714) 855-3418Click up if you have successfully reached Giant Teddy by calling +1 (714) 855-3418 phone number 0 0 users reported that they have successfully reached Giant Teddy by calling +1 (714) 855-3418 phone number Click down if you have unsuccessfully reached Giant Teddy by calling +1 (714) 855-3418 phone number 0 0 users reported that they have UNsuccessfully reached Giant Teddy by calling +1 (714) 855-3418 phone number
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Giant Teddy emailsinfo@giantteddy.com94%Confidence score: 94%Supportsupport@giantteddy.com88%Confidence score: 88%Support
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Giant Teddy address1070 N Kraemer Pl, Anaheim, California, 92806-2610, United States
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Giant Teddy social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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