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Seems like a scam
I have made an order on GamesRocket and paid for the product. Everything seemed fine but later they contacted me and said that they were not able to verify my purchase without my ID. They said that they need a photo of my ID and the number of my credit card.
I refused and asked why do they need all that information and they said that they could not tell me. Where's the logic? They were not able to explain the reason! I refused and asked for a refund and they said that they don't do refunds! These people are scammers! They tried to get my personal information and then they refused to give my money back! Avoid GamesRocket at all costs! Seems like a scam.
They asked to send the photo of ID
I tried to buy some stuff from the website www.gamesrocket.com. I paid through PayPal and there were no problems at all. But 2 days later I received the email from them, where the rep asked to send the photo of my ID. I replied that I have paid through PayPal and all info was verified, but they again asked to provide photo. I wonder if there are users, who faced the same problems.
Is GamesRocket legit?
GamesRocket earns a trustworthiness rating of 83%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for GamesRocket. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Gamesrocket.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gamesrocket.com you are considering visiting, which is associated with GamesRocket, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
GamesRocket website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Gamesrocket.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- GamesRocket protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to GamesRocket. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of GamesRocket complaint handling
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GamesRocket contacts
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GamesRocket phone numbers+49 602 1130 4463+49 602 1130 4463Click up if you have successfully reached GamesRocket by calling +49 602 1130 4463 phone number 3 3 users reported that they have successfully reached GamesRocket by calling +49 602 1130 4463 phone number Click down if you have UNsuccessfully reached GamesRocket by calling +49 602 1130 4463 phone number 0 0 users reported that they have UNsuccessfully reached GamesRocket by calling +49 602 1130 4463 phone number
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GamesRocket emailsinfo@gamesrocket.com100%Confidence score: 100%Support
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GamesRocket addressGoldbacher Strasse 33, Aschaffenburg, 63739, Germany
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GamesRocket social media
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