Fuzzy's Taco Shop
reviews and complaints

I was in there in last night from 5:30 to about 7 for dinner and I have never seen such a scene. The manager was yelling a young lady about how the food was being prepared and this young woman was only calling out orders so that we could come get our food, The manager started yelling at this young lady about a missing plate that a heavy set guy came up and thrown this plate away and the young lady was like i dont know what happened to it I was calling people up to get there food. Then the manager took over the station from the girl and told her to find something else to do. The girl stood there until she found something else to do and the manager was yelling at her the whole time, then another young girl I guess was going on break and order her some food well appartnetly she got a discount on the food and the manager told her in front of customers that is she couldnt afford the food then she shouldnt eat FUZZY'S food. and that there is food in the trash that she can have! I dont believe this woman should be running this store at all she is not manager material at all, she needs to learn that you DO NOT yell at your employees in front of customers Then while sitting there trying to enjoy my food I overheard other employees talking about a gun that was pulled the night before in the bar area, that is concerning and the big guy was talking about the girl that was getting yelled out bad right there so everyone could hear them, This place needs a overhaul from management all the way down the row. someone should do a secret shop there and see what is really going on at that store BAD BAD MANAGER not professional at all. I didnt get to enjoy my 25 dollar meal at all because the manager was very rude to her employees and everyone in the store knew it.

I have spent a great deal of time at Fuzzy's in Castle Rock. The staff even provided me with their telephone numbers. On a couple of occasions a few of the regular patrons would be getting together outside of Fuzzy's and I was asked to text a couple of the employees to join. One response was "I would love to, but have something to do". A few weeks ago, one of the bartenders was extremely rude, which my supervisor and another regular noticed. She supposedly complained about me that I was contacting the employees extremely late, which is untrue, because where the regulars were, the location closes at 10pm. Your head manager came to the bar and sat next to me and stated that he received complaints and that he can't control who the staff gives their number too or what they do after work. However, he became too involved and asked me to stop. I did stop contacting and deleted the contact information. a few weeks later, I went in and was talking to a regular, when the same female bartender became rude once again and slammed my card and receipt on the bar as I was paying. The next day another bartender immediately went to get the get the same manager. He accused me of bad-mouthing the establishment. However, this is not true, as I like the establishment, I just do not like getting treated poorly, especially as much money as I spend there. The manager is not great with communication, as i tried to explain the situation. Instead, he said "you can leave on your own or I can physically remove you". The patrons called me and were not surprised of the way he treated me. They mentioned that he has done this before. Also, very sad that this Manager allowed your bartender to serve a local regular who was an extreme alcoholic with very severe jaundice. A couple of the other bartender had mentioned that they felt bad that they had to serve him, especially in his condition. Sad to say, the local regular passed away from this issue/illness. Poor Management. In conclusion, this manager informed me that I am no longer welcome there. I have witness' including my boss that I was not rude, or stated anything negative. I was told that I was just targeted by this Manager and bartender.

Went to the Fuzzys in Grapevine on 07/22/2022 at 3pm. The cashier stared at me and said she had already clocked out. She then decided to clock back in and take my order of shredded chicken nachos and 2 Ziegenbocks. 20 min later I went to ck on my order, and the cook said he was left all by himself to man the whole restaurant until 4. Almost 30 min later I got my nachos and my beer was hot by then. We always sit in patio. Horrible experience