Friday 8/25 7:00pm: 80 year old woman, 2 falls in 2 weeks, fractured pelvis, 10 step maximum weight bearing ability, some confusion. No EKG was given, Urinary Tract infection test done only at request of daughter (POA). Sent home with a prescription for a walker that couldn't be filled until Monday. The lack of care, attention and dismissive manner was awful. 7 hours in the ER. Nurses were crase and just rude when she was needing to use the restroom they were telling her to use her heels to push herself up. She had fallen and had a fracture, in terrible pain and would not assist. The main concern was no EKG even when requested on an 80 year old woman!
Desired outcome: Better treatment, better care, better service