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Freelancer.com Customer Care Service

Freelancer.com

Level 20, World Square; 680 George Street
Sydney
Australia - 2000

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Freelancer.com Complaints & Reviews

Freelancer.com / Freelancer.com

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Silan Frank Liu on Jan 18, 2017
Started a logo contest. There were many submissions. Using their private chat facility, I first chat with one designer, then another, and I was horrified to see the history of the first chat appeared in the chat history of the second chat! So the second designer could actually see what I...

Freelancer.com / Service

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Vanessa Franchina on Jan 15, 2017
Hello. I attempted to set up two separate projects on Freelancer.com. Both times I was prompted to switch to a contest. At no stage is it indicated that the contest funds are paid in FULL BEFORE THE WORK IS COMPLETE. I selected SEO work (which is normally a monthly fee) once set up. That wa...

Freelancer.com / Employer (Scammers) not paying tracked hours completed jobs

Ki
Kitzee on Jan 8, 2017
I've finished doing a writing project for this jaylinejackson from the us. His business is on seo content writing. His skype name is magic content point. If you ever encounter anything like asking you to write articles, beware of them. You will only waste your energy. He has a verified...

Freelancer.com / Automatic sign up without permission

Wb
wbarrick on Jan 6, 2017
Freelancer.com is a joke. I put a lot of time and effort into the work and spend at lot of money on "deposits" for the jobs that I bid on ($4.00 a pop). Now here's the rip off: They pulled $30.95 for premier status without my permission. Once I deposited money for a bid, they had my account info. I am fighting to get a refund. Nothing yet.

Freelancer.com / Unethical debiting of $30 to my credit card

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Priyantha Herath on Jan 4, 2017
$30 debited by freelancer to my credit card without my consent and agreed to refund the same after complaining. But I have not received the refund yet. This highly unethical and please take action to refund the same as soon as possible. I chat with one lady from freelancer and agreed to...

Freelancer.com / Milestones released but not paying invoices

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Charles Moga on Dec 27, 2016
These guys are world class fraudsters and there is no doubt. They took from my Paypal $150 initial milestone but when I got the first invoice instead of paying with the money in milestone they took another amount from my Paypal account. And immidiately at same time another $150 for next...

Freelancer.com / Freelancer deducted money from my account

Jo
John Cruz on Dec 8, 2016
Freelancer.com doesn't go ahead and complete the registration without credit card. This is how they make money. Please refund my money to me. I have not used any of your services. This is not ethical. My email id orangegallery@gmail.com I hope freelancer.com have not saved my credit card...

Freelancer.com / Falsified service/scam

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Christopher Vong on Nov 18, 2016
I have had over $100+ stolen from a freelancer due to misrepresentation of both service and product which was promised. Release 2/3 milestones, and when confronted, freelancer asked to end the project and did not respond to any of my messages. Agent is : Sanidhay Kumar Project ID: 11897021 I...

Freelancer.com / Overcharging payment

Rs
rs1271 on Nov 3, 2016
The company is taking money out from account where they should be taking and I want a refund on my money that the company have taken out. I don't know why you are taking because I don't have any balance left. I haven't done any query of building a new online store. The company did a...

Freelancer / Fraudulent billing!

Ad
Adistar8 on Sep 23, 2016
I was a member of Freelancer for a long time now and actually had a great experience there. About a month ago I found a great job so wasn't interested in their service anymore. I contacted them and asked them to cancel my account and they said they'll do that. Recently I noticed a charged...

Freelancer.com / Scam...

Fr
Freelanceruser on Sep 7, 2016
I entered a contest about 37 days ago... submitted my entry to freelancer contest ... the contest went into pending / locked mode "meaning the contest holder did not choose a winning entry" then 30 days went by which means that freelancer will then award top freelancers the prize money...

Freelancer.com / The whole site

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Kaya Peters on Sep 2, 2016
Freelancer has stolen money from me. After continuous effort from my side to solve the dispute, sending millions of emails, they keep ignoring my requests to refund the money they stole from my paypal account without permission, and won't refund me the money which is still in my freelancer...

Freelancer.com / Freelancer cheating with money many times

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vizz.bob on Aug 29, 2016
Freelancer.com — Freelancer.com is cheating with money 1 Review Vi Vijayendra on Aug 30, 2016 Mark as Resolved 1st Complaint : Project ID: 11370219 is not awarded to me, I have not accepted the Project freelancer.com has deducted money from my account. Now they email me to pay...

Freelancer.com / payment reversal and conversion rate rip off

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walter scot on Aug 17, 2016
I had received three milestones payments and proceed to withdraw the money. This converted from british pounds to usd. Then all of a sudden it said that the project was deleted by the user and the milestones were reversed. I got in contact with freelancer and they said that the employer...

Freelancer.com / Scammed by chargeback fraud. Unethical behaviour.

Jo
Jonnywishbone on Aug 8, 2016
I do quite a bit of work on Freelancer.com and I recently had a problem. I was contracted by an employer to do a job and a milestone payment agreement was in place. Half up front half when complete. I did the job and received both payments into my Freelancer.com account. Rave reviews and...

Freelancer.com / John franklin, franklin publications 6

Lu
Luis Pablo Sibaja on Aug 7, 2016
I am a member of freelancer.com someone post a project about data entry, I spent one bid on that project; after that the guy "John Franklin" chatted me and talked about a retyping job of 25 pages. I gave him my email, then he send me the details where I had to pay $20 as a refundable...

Freelancer.com / I started a petition to NASA to complain about Freelancer.com

Fr
FreelancerIsASCAM on Aug 1, 2016
So I like MANY MANY MANY people have been scammed by Freelancer.com I got so angry I set up a petition to NASA for them to boycott Freelancer.com. https://www.change.org/p/nasa-tell-nasa-to-boycott-freelancer-com I am hoping that enough people sign this, NASA will get the message and then so will Matt "Scamming" Barrie the CEO of freelancer.com

Freelancer.com / Freelancer started eating money of workers

Mu
Muzamil Ahmad on Jul 28, 2016
I have moved my 3 clients to freelancer after closing elance.com, first two months I faced problems but resolved, and now I am unable to withdraw my money from the freelancer account, see how they are doing fraud now: On my first withdrawal request, they accepted the withdrawal request for...

Freelancer / Scammed

Ja
Jane on Jul 26, 2016
I made an account on www.freelancer.com because I really needed to find a job online. I was injured in an accident and was not able to get back to my old working place. I was so happy when I found this website because it seemed like a great opportunity to earn money by working at home. So I wa...

Freelancer.com / Scam and cheating

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Kal Parker on Jul 25, 2016
Hi made a deal with a freelancer on Freelancer.com for a project that was going to cost around 11k. As we got closer to end of completion I funded the milestones, but did not release them. When I got a test app, it was a awful. I freaked out and disputed it with American Express. I then...

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