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Florida Power and Light (FPL)

Florida Power & Light Co

P.O. Box 029100
United States - 33012
Customer Care
1 305 552 2950 2 0
1 305 552 3792 0 0
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Florida Power and Light (FPL) Complaints & Reviews

Florida Power And Light (Fpl) - Unauthorized deposit requirement

Posted: 2015-11-06 by    Thomas A Milano SR
Complaint Rating:  0 % with 0 votes
I had filed bankruptcy and had to give up a real estate condo asset that had the fpl electric billing in my name to the trustee who in turn had fpl remove me from the account so he could pay the electric bill until sold. Well in turn fpl construed this bankruptcy to affect them and they closed...

Florida Power And Light (Fpl) - New York, Florida - Fuel Costs

Posted: 2015-11-03 by    Reviewer22076
Complaint Rating:  0 % with 0 votes
My bill for November of 2013 showed a fuel cost as followes: Up to 1000kw 0.026330 Over 1000kw 0.036330 That was when cost of fuel was high My November of 2015 bill showed: Up to 1000kw 0.028020 Over 1000kw 0.038020 The current charges are more than they were two years ago. Fuel has drastically...

Fpl (Florida Power & Light) - Florida, Plantation - Joke of all electric companies.

Posted: 2015-08-18 by    nwa DEL
Complaint Rating:  100 % with 1 votes
I have lived in three different states and this by far is the most ridiculous, difficult yet humorous electric company I have ever dealt with.You have to laugh because it's just sad. The whole deposit of 300.00...just to activate my electric unless you do epay, which when you do epay or electronic...

FPL - Florida, West Palm Beach - Stealing Deposits

Posted: 2015-08-13 by    Nina E.
Complaint Rating:  0 % with 0 votes
From July 2nd 2015 to August 4th 2015 33 days of service my bill was 200 $22.84 upon getting service with Fpl 2 years ago my deposit was two hundred and eighty - five dollars and one cent. I phoned FP&L on August 4th to have service disconnected that day they billed me for another month for...

FPL - Florida, Daytona Beach - Bill Increases

Posted: 2015-07-17 by    Dre44
Complaint Rating:  0 % with 0 votes
As a customer trying to make ends meet and a power company making every effort to derail me from making those ends meet I find it a spit to the face when you have to pay an increase on something you have no control over. For the amount of power I use which amounts to under $10.00 a month you...

FPL - Deposit RipOff

Posted: 2015-05-22 by    Landord
Complaint Rating:  0 % with 0 votes
Tired of this monopoly by FPL. I was unfortunately to have a tenant that rig the electric meter on my property but we were able to get him and the police arrested him and charged him with a felony. I had to get a permit from an electrical engineer and a inspection from the city. Fortunately...

FPL - Florida, pompano beach - deposit of security

Posted: 2015-04-13 by    jeanine rezzino
Complaint Rating:  0 % with 0 votes
I received a letter from FP and L telling me I will receive my deposit back. But, I had a to send the company at least (5) five pieces of documentation saying that I lived at the previous address. It's been two years!!! I HAD to leave my house of 24 years due to Bank of America screwing...


Posted: 2015-02-27 by    LISCASTRO
Complaint Rating:  0 % with 0 votes

FPL Pay By Phone is the easy way to pay your bill with...

FPL - Florida, Fort Myers - Billing System

Posted: 2014-12-11 by    Fort Myers Customer
Complaint Rating:  0 % with 0 votes
FPL has the worst billing system of any utility company in the country. On top of it they are third rate crooks. If you have multiple meters, their system will not accept ACH payment or credit card payment. You have to send a check. But they give you like 5 days to send the payment. So if you...

Florida Power & Light - Florida, sarasota - Billing

Posted: 2014-11-21 by    SAMANTHA DEVOIL
Complaint Rating:  0 % with 0 votes
OK so we have a past due amount and have been granted and extension. Also we have set up a payment plan. However FPL cannot send an actual bill correctly with all this information. They say the email us but the only emails we ever get are when the bill is past due and then they are just email...

FPL - Florida, Oakland Park - 24hr Light Shut Off

Posted: 2014-10-29 by    EnylrekE.
Complaint Rating:  0 % with 0 votes
FPL employee knocks on my door, 1 year old toddler was crying by the time I open the door he already left. When I see someone walk towards the parking lot I asked him if he was knocking at my door. He said look on your door knob your light has been cut off. With the toddler in my hand still...

Florida Power And Light - Nextera Energy‚ Inc. - Disability Discrimination

Posted: 2014-10-16 by    IbelieveintheADA2013
Complaint Rating:  0 % with 0 votes
Reasonable Accommodation and Disability Discrimination:

I am required by law to say that term prior to even saying Hello and it is a royal pain to me to state it as it seems that many people that are
not necessarily ignorant not stupid but unaware that the only way they...


Posted: 2014-09-26 by    L. ANG
Complaint Rating:  0 % with 0 votes
FPL sent me a bill on the 9/16, so they claim. I receive the bill on the 22nd of September in the amount of $220 before POWER GETS CUT OFF! Mind you I have been current with them. Due date was for the 24th of September and will be cut off on the 26th. 4 days turnaround. I made a payment to a...

FPL - Florida, Holly Hill - Overcharging from Bank Account

Posted: 2014-09-14 by    Tony46
Complaint Rating:  0 % with 0 votes
I have reason to believe that I am being double-charged because I have two accounts in my name and they are adding late fees on both accounts.For example:If I owe 197.07$ and I am late paying that, with the late fee it comes up to 203.73$.They are taking out both amounts and doing the same on...

Florida Power & Light - Discriminatory Billing Practices

Posted: 2014-07-28 by    Johnnie W
Complaint Rating:  0 % with 0 votes
FPLAutoConnect policies discriminate against foreign property owners, minorities, and the disabled. The AutoConnect program works by automatically switching power to the property owner's name if a tenant disconnects electricity. This is to keep the power going and relieve the need of the...

FPL - Very angry customer

Posted: 2014-05-23 by    dee stevens
Complaint Rating:  100 % with 1 votes
I had a pass due amount of 161. 00 due on 5 / 23 / 14. On this day at 9. 00am in the morning my service was disconnected. Why in the hell did you guys disconnect my service on the day it was due and on a 3 day weekend. Knowing that if i didnt pay that day before 4. Oo pm i would be with out...

FPL - Florida, Coral Springs - shut off

Posted: 2014-01-06 by    saida86
Complaint Rating:  0 % with 0 votes
So 2 months ago my credit card information was stolen so I changed my account number literally 2 days before fpl was suppose to get withdrawn, I didn't have a chance to update my info with fpl because as many know ..you can start an online acct and it would say your log in is wrong even...

Florida Power Line (Fpl) - Trespassing and disregards of warnings to remove themselves from our property

Posted: 2013-10-09 by    Gretell Garcia
Complaint Rating:  0 % with 0 votes
We have owned the property at the previous address for 7 years now. FPL has been trapassing on our property since then, their excuse is that they own 25 feet of MY LAND around their electricity cables. The walk in without permission, cut our trees, and have gone as far as threaten my family,...

Florida Power And Light - Florida, Palm Bay - Billing practices

Posted: 2013-09-25 by    Evan Ross
Complaint Rating:  0 % with 0 votes
FPL disconnects power and services when they want to with no regulation. I have recently received a disconnect notice. My bill is 13 days late when I received the notice. The cut off date was 2 days before the next billing cycle ended. How can you cut my power when I am not even 30 days late...

Florida Power & Light (Fpl) - Florida, Fort Myers - DEPOSIT

Posted: 2013-09-18 by    J1992
Complaint Rating:  0 % with 0 votes

Let me explain my history with fpl... When I was 18 I moved into my house. I had no credit whatsoever so when I connected service for the first time I expected a high deposit. Just as I thought it was about $350. My bills ranged from $50-$80....

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