First Southern State Bank’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with banking services.
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The bank got bought out, got new cards in the mail but they ain't working yet
The bank got bought out, got new cards in the mail but they ain't working yet. Still ain't got the new pin numbers and can't access the bank account. Our old bank, Vantage Bank in Alabama, was real good so we kept it when we moved to Texas. But now it got bought out and they told us there'd be a bunch of mergers. We got the new debit cards in the mail about a month before the switch. But we didn't get the pin numbers, so about 2.5 weeks before the switch, we asked for new ones. On April 20th, they turned off our old bank cards and we still didn't have the new pins. We called and asked for them again. It's been a week since we asked and we still ain't got the pins. We had to max out 2 credit cards just to get by and we need to pay our first mortgage payment for our new house. This is a terrible way to treat customers. As soon as we get the pins, if we ever do, we're closing our accounts the next day. Now I'm probably gonna miss my first ever mortgage payment and that's gonna mess up my credit, along with my credit cards being maxed out. I'm even thinking about taking legal action and talking to the local news. All me and my wife want is to get our money so we can pay our bills, but they still ain't giving us the info we need. Can someone just give me the pin numbers already?
Is First Southern State Bank legit?
First Southern State Bank earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for First Southern State Bank. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for fssbank.com can be seen as a positive aspect for First Southern State Bank as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of First Southern State Bank's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Fssbank.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the fssbank.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Fssbank.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The fssbank.com may offer a niche product or service that is only of interest to a smaller audience.
- First Southern State Bank protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About First Southern State Bank
One of the key strengths of First Southern State Bank is its commitment to providing exceptional customer service. The bank understands the importance of building strong relationships with its customers and goes above and beyond to meet their financial needs. Whether it's a simple transaction or complex financial advice, First Southern State Bank's knowledgeable and friendly staff is always ready to assist customers with professionalism and expertise.
In addition to its outstanding customer service, First Southern State Bank offers a wide range of financial products and services to cater to the diverse needs of its customers. From personal banking solutions such as checking and savings accounts, loans, and mortgages, to business banking services including commercial loans, cash management, and merchant services, the bank has a comprehensive suite of offerings to support its customers' financial goals.
First Southern State Bank also prides itself on its commitment to community development. The bank actively participates in various community initiatives and supports local organizations, demonstrating its dedication to making a positive impact on the areas it serves. By investing in the communities it operates in, First Southern State Bank helps foster economic growth and prosperity for individuals and businesses alike.
Furthermore, First Southern State Bank's online presence through its website, fssbank.com, provides customers with convenient access to their accounts and a host of online banking services. The user-friendly interface allows customers to manage their finances, make payments, and access important financial information with ease and security.
Overall, First Southern State Bank is a trusted financial institution that offers exceptional customer service, a comprehensive range of financial products and services, and a commitment to community development. With its strong presence in the banking industry and dedication to meeting the needs of its customers, First Southern State Bank continues to be a reliable partner for individuals and businesses seeking financial solutions.
Overview of First Southern State Bank complaint handling
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First Southern State Bank contacts
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First Southern State Bank phone numbers+1 (256) 437-2171+1 (256) 437-2171Click up if you have successfully reached First Southern State Bank by calling +1 (256) 437-2171 phone number 0 0 users reported that they have successfully reached First Southern State Bank by calling +1 (256) 437-2171 phone number Click down if you have UNsuccessfully reached First Southern State Bank by calling +1 (256) 437-2171 phone number 0 0 users reported that they have UNsuccessfully reached First Southern State Bank by calling +1 (256) 437-2171 phone number+1 (256) 572-5299+1 (256) 572-5299Click up if you have successfully reached First Southern State Bank by calling +1 (256) 572-5299 phone number 0 0 users reported that they have successfully reached First Southern State Bank by calling +1 (256) 572-5299 phone number Click down if you have UNsuccessfully reached First Southern State Bank by calling +1 (256) 572-5299 phone number 0 0 users reported that they have UNsuccessfully reached First Southern State Bank by calling +1 (256) 572-5299 phone numberVice President
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First Southern State Bank emailscustomerservice@fssbank.com75%Confidence score: 75%Supportmobiledeposit@fssbank.com10%Confidence score: 10%
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First Southern State Bank address80 Bank St, Stevenson, Alabama, 35772-3782, United States
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First Southern State Bank social media
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