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CB Auto Parts and Repair Stores Firestone Complete Auto Care Oil change "massive oil leak" fraud at this store
Firestone Complete Auto Care

Firestone Complete Auto Care review: Oil change "massive oil leak" fraud at this store

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10:25 pm EST
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My vehicle manual states Synthetic oil will last [protected] miles. I like to get the oil changed every [protected] miles. I had put an additional 5298 miles on my vehicle so its time. My check engine light is on due to a inoperable sensor in my fuel tank, totally not related to this "oil change" at the Firestone on 819 Retard Dr. in Oxford AL. My appointment was at noon. After waiting an hour, Timothy the manager waved me over to his kiosk, what am I a dog!? He tells me his technician Justin has discovered a MASSIVE OIL LEAK under my vehicle. Hmmmm thats strange, Ive driven 5298 miles with no loss of oil pressure, no warning lights, no stains in my driveway so all of a sudden I have MASSIVE OIL LEAK? I tell the manager Timothy to SHOW ME. Out to the garage we go, with Justin disappearing as we reach the lift. We're under the lift, Timothy turns on his phones flashlight pointing to the oil dripping out of the white oil filter that Timothy claims he's never seen before. Now thats odd, for the past 5298 miles no incidents but suddenly this afternoon theres a leak. Staying at a local hotel off of Hamric Drive 2.2 miles away, if I had such a MASSIVE leak, would I have run out of the 7 quarts of oil, or wouldnt there be oil sprayed all over my under carriage or on my tires? Both Timothy And Justin are LYING THROUGH their TOOTH. Busted! Then Timothy tells me that my windshield wiper resevoir is also leaking. Hmmmm its 13 degrees outside with no antifreeze in the resevoir, its a block of ice, BUT according to these two professionals, its leaking. Strike 2. Lastly because of the frigid weather in Central Alabama these past couple of weaks, I asked to have my tires aired up. At checkout I inquired and Timothy said YUP! 35 pounds all around. I check my gauge in the vehicle, its says, left front tire 34 lbs, right front tire 31 lbs, rear left tire 33 lbs, right rear tire 36 pounds. ANOTHER LIE by Timothy the manager assuming his technician Justin is HONEST, he is NOT. This store is a FRAUD out to screw the public with deceptive practices. According to Justin the rocket scientist he could only screw the new filter on by 2 threads. What!?!?!?!? I didnt take the bait, they changed my oil. Im running 54 psi off of 7 quarts of oil and guess what NO MASSIVE OIL LEAK which is FRAUDULENTLY written in chicken scratch on my INVOICE. You may be hearing from MY ATTORNEY and I suggest Justin and Timothy dust off their resumes`.

Desired outcome: FIRE Timothy the LYING store manager and JUSTIN the LYING technician who is truly a deceptive piece of <span class="replace-code" title="This information is only accessible to verified representatives of company">[censored]</span>

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