Final Destination Moving and Storage
reviews and complaints

As someone who's experienced relocating quite a few times, I can attest to how important it is to find a moving company that you can count on to make your move as smooth as possible. So, naturally, I was intrigued when I came across Final Destination Moving and Storage through their website: finaldestinationmovingandstorage.com.

However, after reading some of the reviews, I was underwhelmed and even a bit hesitant to go with them. However, I decided to give them the benefit of the doubt and proceeded with my inquiry. Unfortunately, I received some disappointing news. The whole experience turned out to be a nightmare, and I hope that by sharing my story, I can save others from falling into the same trap.

First and foremost, I found their customer service to be unprofessional, not only in their communication, but also in their general attitude. They seemed uninterested in ensuring my satisfaction, and quite honestly, it felt like they were doing me a favor by responding to my inquiries.

But the real problem arose once I had made a deposit and arranged for the move. They missed the original pick-up date, which created a domino effect and put my entire moving schedule in jeopardy. To make matters worse, they failed to inform me of the delay beforehand. It was only after numerous attempts at contacting them that they finally got back to me with the news.

And let me tell you, it only got worse from there. When my possessions finally arrived at my new location, I found that several of my items were damaged beyond repair. Final Destination Moving and Storage were unresponsive to my requests for compensation and repair. Instead, they blamed me for not properly packing my belongings, even though I had used their packing services!

Overall, it was a painful experience, and I highly advise against using them. Don't let their flashy website and seemingly impressive services fool you – their method of operation is a scam, and your possessions – as well as your time and money – are at risk. Don't let Final Destination Moving and Storage take your life hostage like they did mine.

Our experience with Final Destination Moving and Storage has been completely disappointing. We entrusted them with our belongings back in April, and it is now July 6th, and we still have not received our items. It has been an incredibly frustrating and stressful situation for us.

To make matters worse, the company has been attempting to charge us more money than what was initially agreed upon. This has added insult to injury, as it feels like they are taking advantage of us and the fact that we have no other options at this point but to pay what they're asking.

We have attempted to reach out to the company numerous times, but have been met with little to no response. It seems as though they are not interested in helping us, and are content with leaving us in the dark about the whereabouts of our belongings.

All in all, our experience with Final Destination Moving and Storage has been a nightmare. We caution anyone considering using their services to think twice, and strongly recommend looking elsewhere for a more reliable and trustworthy moving company.

I recently had the misfortune of hiring Final Destination Moving and Storage to help me move from New Jersey to St. Louis, MO. While their website promised a smooth and easy move, my experience with them was far from it.

As a moving broker, they basically act as a middle-man between the customer (me) and the actual movers who will be handling the job. The problem with this is that they have little to no control over the quality of service or reliability of the actual movers. In my case, the movers that Final Destination booked for me were from New Jersey and showed up in St. Louis only on the morning of the scheduled move.

Imagine my shock when the movers informed me that my move would cost me an additional $1,500 to $2,000 on top of the agreed-upon price! Not only were they disorganized and inefficient, but they were also trying to fleece me out of more money at the last minute.

This experience was incredibly frustrating, and I would not recommend Final Destination Moving and Storage to anyone. Their lack of control over the actual movers and their shady business practices make them a less-than-reliable choice for anyone looking to move.

We cannot express our heartfelt gratitude for the exceptional services provided by Final Destination Moving and Storage. We were in a critical situation, relocating from Salt Lake City to Lexington, KY, to attend to a beloved family member who was gravely ill. The enormous responsibility of moving our belongings at this emotional and trying time was daunting. It was a blessing in disguise when we crossed paths with Final Destination.

From the moment they stepped through our door to pack, load and move our belongings, we were met with the utmost professionalism, kindness, and unparalleled courtesy by their team of movers. They exhibited compassion, understanding and patience in dealing with our situation that put us at ease. We were truly thankful for their empathy at such a difficult moment in our lives.

Throughout the entire moving process, Final Destination took meticulous care of our belongings as if they were their own. The moving team exhibited a high level of expertise, providing us with top-quality packing materials to keep our possessions safe. They carefully wrapped, protected and secured our household items, ensuring that they were transported efficiently and promptly from Salt Lake City to Lexington, KY.

Upon arrival in Kentucky, Final Destination's team of movers un-loaded our belongings, placing every piece in its designated spot with exceptional care and consideration. They even went the extra mile to help us set up some of our furniture, which was a big relief and an unexpected surprise.

Overall, our experience with Final Destination Moving and Storage was nothing short of excellent. They exceeded our expectations, helping us navigate a stressful and difficult time with warmth and care. We would highly recommend them to anyone in need of professional, personalized moving services. Their unparalleled level of service is a testament to their years of experience in the moving industry. Thank you, Final Destination Moving and Storage, for your superior service.

When I was looking to move, I stumbled upon Final Destination Moving and Storage and was initially impressed with their seemingly affordable pricing. However, as I began to work with them, things quickly took a turn for the worse. Just the day before my scheduled move, they called me and raised the price significantly, giving me little time to try to find alternatives. In addition, they also requested that I move the date up by a day which inconvenienced me greatly.

As if that wasn't bad enough, when they finally showed up to move my belongings, they took a disappointingly small portion of my list. I had to resort to hiring a different moving company to take care of the rest of my things, which undoubtedly incurred additional time and monetary costs.

Overall, I felt scammed by Final Destination Moving and Storage. Their business practices were unprofessional, leaving me feeling frustrated and cheated. I am now considering taking them to court over this whole ordeal. It's essential to find reliable and trustworthy moving services, and unfortunately, this wasn't what I experienced with Final Destination Moving and Storage.

When it comes to moving, Final Destination Moving and Storage is a company that you may want to be cautious of. They have been known for their talent at getting individuals to sign non-refundable deposit paperwork through a fake low estimate. Unfortunately, once you've signed the paperwork, you may end up spending significantly more than what you had initially expected. To make matters worse, Final Destination Moving and Storage have been known to double and even quadruple the estimate, causing undue stress and financial strain.

As a customer, you also don't have a clear understanding of who they're selling your job to, as a broker company. While their website may seem promising, it's important to be wary and check out reviews on third-party websites such as the BBB. Although there are some positive reviews that may seem credible, various Google reviews have been reported for being fake positives.

In conclusion, it's important to weigh the risks when considering Final Destination Moving and Storage for your next move. While they may have enticing offers, it's essential to do your research and make an informed decision before signing any paperwork or handing over your deposit.

I recently had a very negative experience with Final Destination Moving and Storage, and I feel it is important to share my story in order to warn others. I had arranged for the company to move my belongings, and I was initially quoted for 100 boxes (300 Cb ft). However, when they arrived to pick up my 62 U-Haul moving boxes (172 Cu. Ft), they claimed that I had far more than what was agreed upon and demanded an additional $5,242 on top of the $1,501 deposit I had already paid.

I was completely taken aback by this sudden and unreasonable demand, and I could not understand how my moving boxes could possibly have exceeded the agreed-upon volume. When I asked for clarification, I received no satisfactory response, and the only explanation I could come up with was that this was an outright scam.

I was left feeling deeply angry and frustrated by what felt like a violation of my trust and my finances, but I also feel that it is important to share my experience with others. Moving is already a stressful and expensive experience, and the last thing anyone needs is to fall victim to a dishonest company. I hope that my warning will help others to avoid making the same mistake I did.

Beware of Final Destination Moving and Storage! Our experience with this company was nothing short of a complete nightmare. We strongly advise anyone considering using their services to run in the opposite direction.

From the outset, it was clear that this "company" is nothing more than a broker that will find any cheap moving service to take on your job. The service we received was not only subpar but left us feeling scammed. They had no regard for our belongings nor our needs. They showed up late and caused a considerable delay in our scheduled move, which was an inconvenience we could have done without.

To make matters worse, they charged us more than what was initially quoted, which was already exorbitant for the small amount of belongings we needed to move. Imagine spending $3k to move 2 mattresses, 2 dressers, and some boxes, only for them to ask for more money upon delivery.

We were appalled at their lack of professionalism and courtesy. We refused to pay anything beyond what was agreed upon, and they left us stranded. They did not move our items, claiming that we had canceled the pick-up requests even though that was far from the truth.

Furthermore, we find it hard to believe that they have so many good reviews on Google. It's safe to say that some are from bots, considering our experience and many others we have read on review sites.

All in all, stay away from Final Destination Moving and Storage with all your might. You deserve better.

My experience with Final Destination Moving and Storage was nothing short of a nightmare. I was lured in by their promise of being a trustworthy and easy way to move, but quickly learned that this company is full of frauds. The salesperson on the phone used fake sob stories and pressure tactics to get me to book on the spot with a drastically low quote. I was rushed through the contract without being given the opportunity to read it, and was lied to about my deposit going towards the overall cost.

To make matters worse, Final Destination Moving and Storage never followed up on their promises to call and confirm the quantity of items, and I ended up having to pay several thousand dollars more than what I was originally quoted because they claimed a 10% markup was necessary. On moving day, the movers arrived on time and seemed professional, but quickly told me that it would be between $20k and $25k to move just the amount of things I was told would cost around $8k due to the distance we needed to move. When I tried to call Final Destination Moving and Storage to sort things out, they refused to answer my calls.

My fiancé and I prioritized our bed and kitchen essentials and left behind almost all of our belongings. Though we arrived at our new home 10 days ago, we still haven't received any of our things. Between the non-refundable deposit to the brokers and first payment to the movers, we barely have any money left. We're now living with just the essentials and our belongings are sitting in the garage of my fiancé's parents.

I am beyond disappointed and frustrated with Final Destination Moving and Storage. I wouldn't recommend this company to anyone. Instead, I urge you to exercise caution when choosing your moving company and avoid Final Destination Moving and Storage at all costs. Moving is stressful enough without having to deal with con artists who only care about taking your money. Don't make the same mistake I did.