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Fifth Third Bank

Fifth Third, Customer Service
P.O. Box 4444
Cincinnati, OH 45263-4444
United States
Customer Care
1-800-972-3030 (M-F 7:00 AM - 8:00 PM and Saturday 8:30 AM - 5:00 PM EST.)
Fifth Third Bank is one of the top-performing banks in the country with a more-than-150-year heritage of success. It focuses on their customers and inspires them with smart financial solutions.
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Fifth Third Bank Complaints & Reviews

Fifth Third Bank - Unreal...faulty ATM ends with overdrafts totaling $259

Posted: 2015-08-21 by    Reviewer53783
Complaint Rating:  0 % with 0 votes
On August 19th I tried to make a deposit via the ATM at the branch near my business and was unable to because the ATM was not working. I also tried the morning of the 20th on my way to work and the machine was unable to accept deposits. My account as a result was overdrawn and had a negative...

Fifth Third Bank - Dormancy fee

Posted: 2014-11-07 by    KateBa
Complaint Rating:  0 % with 0 votes
I left some money in my savings account when I moved to a different state. I also provided the bank with my new address. After a few months, I called to close to the account and I was advised to come in person to do so. Given the distance, I never made it back to Ohio. There was no local branch...

Fifth Third Bank, Boyne City Branch - Restricted Account Transactions

Posted: 2014-09-17 by    Lucy A. Ackland
Complaint Rating:  0 % with 0 votes
I received a letter from P, Brian Moore, Senior Vice President of Fifth Third Bank. Didn't understand it so took it to thee
Fifth Third Branch in Boyne City, MI for explanation. An employee told me it had to do with writing too many checks
on our checking account. I've...

Fifth Third Bank - Check Hold Scam

Posted: 2014-09-05 by    Brotzy
Complaint Rating:  0 % with 0 votes
Closed on current home and immediately deposited check. Told they would place hold on funds for 10 days or until they could verify the availability of funds. We explained that we needed funds 1 day sooner to purchase new home. Bank manager assured us she would begin calling the issuing bank...

Fifth Third Bank - Unable a wire transfer

Posted: 2014-07-27 by    andersc
Complaint Rating:  0 % with 0 votes
I have been using Fifth Third as my primary bank for personal savings and checking accounts, but had successfully negotiated a mortgage refinance with another company. I needed to wire closing fees in order to close and secure the tens of thousands of dollars in interest savings the refinance...

Fifth Third Bank - Ohio, Miamisburg - Screws customer

Posted: 2013-10-15 by    belle30asian8
Complaint Rating:  0 % with 0 votes
I deposited a check on a Saturday the bank teller informed me that check would be clear by the next day which I thought was odd but I figured a professional bank teller would know. Sunday comes and the money is not available I called the bank which was open on sunday and they said check would...

Fifth Third Bank - Ohio, Cleves - ATM took my money and shut off

Posted: 2013-10-14 by    Patric tucker
Complaint Rating:  0 % with 0 votes
On Thursday oct 10 2013 I went to the fifth third bank atm to deposit cash in my account so I put my card in hit deposit cash put my money in after I put the money it the atm started to register the cash then the screen went blank and a few seconds later the atm went into sleep mode I sent my...

Fifth Third Bank - Auto Title Dept - Ohio, Cincinnati - POOR CUSTOMER SERVICE- RUDE

Posted: 2013-09-12 by    Sharon Frazier
Complaint Rating:  0 % with 0 votes
I was at the County Clerk Office today because the I needed to get the title of my parents' car. Their computer showed that Fifth Third still had a lein outstanding on it since 2005 which I knew was incorrect. The car was paid off at least 6 years ago. I called on behalf of the Gov't...

Fifth Third Bank - satisfy loan after vehicle was totalled

Posted: 2013-03-21 by    fifththirdandGMACsucks
Complaint Rating:  0 % with 0 votes
I recently had an accident and totalled my awesome vehicle. i am without a vehicle now for near 6 weeks, Meanwhile i lost my job "because i cant get there", lost my place to live for "having no job" and im waiting for them to send everything snail mail. this is luticris. Cant these huge companies...

Fifth Third Bank - Ohio - No sympathy for good customers going through rough time

Posted: 2013-01-10 by    appauledcustomer
Complaint Rating:  100 % with 2 votes
I currently have a car loan with Fifth Third Bank. I have a 6 year loan and I only have 1 year and 4 months left to pay on it. I've always made my payments on time or within the grace period. I recently have been diagnosed with something that caused me to miss 4 weeks so far of work with...

Fifth Third Bank - Late payment

Posted: 2012-12-30 by    ROBERT G MERRITT
Complaint Rating:  0 % with 0 votes
This is "not" a complaint, I wanted to let 5th thrd bank that my payment for Dec. 28th will be late! I over spent for xmas & I want have any $$$$$ until the 9th of Jan. I will send it in with a late fee so it will arrive by the 9th of Jan. 2013. I'm fully aware it is due on the 28th of...

Fifth Third Bank Title Dept - Ohio, Cincinnati - Lost RV title

Posted: 2012-12-06 by    rjbrown
Complaint Rating:  0 % with 3 votes
My husband and I purchased an RV from an individual. Fifth Third Bank of Northern Michigan was the lienholder on the RV title. Upon processing our loan, my bank forwarded the $43, 000.00 payoff and the vehicle title to Fifth Third Bank for them to release the lien in order that we could transfer...

Fifth Third Bank - Ohio, Sandusky - unautorized charges

Posted: 2012-12-01 by    DanaF
Complaint Rating:  100 % with 1 votes
I rented a movie on my debit card with direct tv for 4.99 on me ex boyfriends account a one time payment 7 months later Direct TV charged my card for the entire balance of his bill which I never authorized for 650.00. I called the bank and said I never authorized this transaction and they made...

Fifth Third Bank - Credit Applications

Posted: 2012-04-10 by    Jasper77
Complaint Rating:  100 % with 1 votes
The teller I was dealing with on my business account out-right lied to me about being approved for a credit card with $7K limit.
I asked why there was not credit check needed and she said it was because I was already approved up to the $7000 limit. All I needed to do was to sign the app...

Fifth Third Bank - Indiana, Indianapolis - Cold Practices

Posted: 2012-03-19 by    Mr. Vong
Complaint Rating:  0 % with 0 votes
I have not even had my checking account open for a year and they found a way to screw me over. I opened up an account with 5/3 to take up their promotion of receiving $100 if you open up a checking account with them, big mistake. The promotion had some stipulations that you had to keep the account...

Fifth Third Bank - Ohio - Fifth Third Bank Can Be Tough To Handle If You Are Battling Them Alone

Posted: 2012-03-05 by    Kingcloser
Complaint Rating:  0 % with 0 votes
Fifth Third Bank needs to be pressured with Imminent (BK) Threats or Mediation Law and Procedures.
They are basically a giant collection agency. They purchase the distressed mortgage at Extreme Discounts from various key players in the sub-prime arena. They collect aggressively on this...

Fifth Third Bank - Rude customer service from total loss department

Posted: 2012-01-17 by    Court c
Complaint Rating:  100 % with 3 votes
I had called about my account from the total loss department and spoke with a woman named Kelly. My insurance company sent a check to fifth third and it has been not processed yet. During this period a monthly payment on my old car was due at the beginning of the month. I was told I had a grace...

Fifth Third Bank - Florida, Venice - lack of customer service

Posted: 2011-12-23 by    davis1601
Complaint Rating:  0 % with 0 votes
Not exactly a complaint worthy of the 60 Minutes but...
astounding lack of customer service - holiday sprint - extra dose of Bah Humbug - pick one!

Earlier today stopped by my local 5th/3rd branch drive thru for some minor banking, I requested a couple of "dog biscuits"...

Fifth Third Bank - Doubled Final Balance

Posted: 2011-12-12 by    Clara Rhodes
Complaint Rating:  0 % with 0 votes
I'm in the final year of a 5 year finance agreement with Fifth Third Bank. They financed my car. My husband just called to get a payoff amount and they told him that we owe exactly DOUBLE our actual balance. Nobody can provide a payment history or explain how this is possible. When I calm...

Fifth Third Bank - Tennessee, Nashville - they super suck

Posted: 2011-11-30 by    most beautiful girl
Complaint Rating:  100 % with 1 votes
i just recently moved to nashville and chose to bank with fifth third bank, from day one all i have had is problems first they re did not put the order through for my debit card and so it took like a month to get to me...but of course they dont apologize for it, which that might have made it...

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