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Fifth Third Bank Customer Care Service

Fifth Third Bank

Fifth Third Center 38 Fountain Square Plaza
Cincinnati
Ohio
United States - 45263

Customer Support Phone Numbers

Fax:
+1 513 744 8208 0 0
Web: www.53.com
 

Fifth Third Bank Complaints & Reviews

5th Third Bank Mortgage Department - Ohio, Cincinnati / Supervisor Demeanor

Fe
Fenzel on 2016-03-30
I contacted 5th Third Bank Mortgage Department about waiving my late fee as an active duty military service member. I have signed up for the four payment recurring method via ACH debit each month. The first person I spoke to stated they could not help. I politely asked to a supervisor. The...

Fifth Third Bank - Ohio, Cincinnati / Payment Holds

Pt
ptodys on 2016-03-09
I just received a letter from Fifth Third today telling me that there is a hold for 9 days on my Fifth Third HELOC, as I just paid the outstanding balance down to zero from my Fifth Third business account to my Fifth Third HELOC account. And, I did this in person, at a branch office...

Fifth Third Bank - Illinois, Saint Charles / Provisional Credits

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Reviewer33828 on 2015-10-22
For the last 2 months I have been in 5/3 Bank more than I care to be. I have filed 2 complaints with Fraudulent transactions and was given Provisional Credits. Today, I was charged back $89.28 plus a $37.00 OD Fee as they stated they have an Electronic Signature on a piece a paper. A...

Fifth Third Bank / Being waited on

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Reviewer67460 on 2015-10-16
I have (goiing to be had) a checking account with Fifth Third bank and tried to get waited on during my lunch hour at the 161 N. Clark branch in Chicago at 12:30 PM on 10/16/15. I waited 15 mins as they only had one male rep who could help me and all he talked about to a customer in that...

Fifth Third Bank - Illinois, Chicago / Unreal...faulty ATM ends with overdrafts totaling $259

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Reviewer53783 on 2015-08-21
On August 19th I tried to make a deposit via the ATM at the branch near my business and was unable to because the ATM was not working. I also tried the morning of the 20th on my way to work and the machine was unable to accept deposits. My account as a result was overdrawn and had a...

Fifth Third Bank / Extended od fees

Sw
swede11 on 2015-06-03
Was recently charged 64.00 by Fifth Third Bank for what they call "extended overdraft fees" ; they threatened to close account unless i got it current ; yesterday i read an article that says that there are lawsuits being put together against banks under the premise that these fee...

5/3 Banks - Ohio, Cincinnati / They don't care

Ge
Get Away from 5/3 on 2015-03-24
Tree fell and knocked down power lines. Duke had to shut of electricity and told me when I hire a licensed electrician, get permits, get the line put back up and have it inspected, call us and we will turn you electric back on. Banked with 5/3 for ever and had same job, with direct deposit...

5/3 Bank - Ohio, Cincinnati / Unfair practices

57
57topaz on 2014-12-12
I went through 5/3 Bank for a mortgage which I did get, but I had to move my checking and savings accounts there with direct deposit. In 2013 the bank offered a program called Early Access, which is nothing more than a payday loan scam. In order to repay Early Access they take your direct...

53 Bank / Unfair Fees

Ca
Cathie B. on 2014-12-10
When I opened an account with this bank a few months ago, I was told that I had twenty four hours to put money in the account if I were to get a negative amount. If the money was not deposited within that time period, then I would be charged a fee. Well, I got a small negative that showed...

Fifth Third Bank / Dormancy fee

Ka
KateBa on 2014-11-07
I left some money in my savings account when I moved to a different state. I also provided the bank with my new address. After a few months, I called to close to the account and I was advised to come in person to do so. Given the distance, I never made it back to Ohio. There was no local...

Fifth Third Bank, Boyne City Branch - Ohio, Cincinnati / Restricted Account Transactions

Lu
Lucy A. Ackland on 2014-09-17
I received a letter from P, Brian Moore, Senior Vice President of Fifth Third Bank. Didn't understand it so took it to thee Fifth Third Branch in Boyne City, MI for explanation. An employee told me it had to do with writing too many checks on our checking account. I've never heard...

Fifth Third Bank / Check Hold Scam

Br
Brotzy on 2014-09-05
Closed on current home and immediately deposited check. Told they would place hold on funds for 10 days or until they could verify the availability of funds. We explained that we needed funds 1 day sooner to purchase new home. Bank manager assured us she would begin calling the issuing...

5/3 Bank - Michigan, Ann Arbor / Early access and credit card fiasco

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Elizabeth MR O on 2014-08-14
I have been with fifth third bank for a very long time never had major problems with them until this year and the product they call early access. I am stuck in it and I think they should have alternative routes for loyal customers. I called to give suggestions and they actually told me...

Fifth Third Bank / Unable a wire transfer

An
andersc on 2014-07-27
I have been using Fifth Third as my primary bank for personal savings and checking accounts, but had successfully negotiated a mortgage refinance with another company. I needed to wire closing fees in order to close and secure the tens of thousands of dollars in interest savings the...

Fifth Third Bank - Ohio, Miamisburg / Screws customer

Be
belle30asian8 on 2013-10-15
I deposited a check on a Saturday the bank teller informed me that check would be clear by the next day which I thought was odd but I figured a professional bank teller would know. Sunday comes and the money is not available I called the bank which was open on sunday and they said check...

Fifth Third Bank - Ohio, Cleves / ATM took my money and shut off

Pa
Patric tucker on 2013-10-14
On Thursday oct 10 2013 I went to the fifth third bank atm to deposit cash in my account so I put my card in hit deposit cash put my money in after I put the money it the atm started to register the cash then the screen went blank and a few seconds later the atm went into sleep mode I sent...

5/3 Bank / Deposit hold

Ri
rich_2001 on 2013-10-01
So earlier today i used my debt mastercard issued by 5/3 bank to pay for a medical bill that i had received after a car accident. I did this knowing that it would pull my account negative but since i was going to the bank later that day to deposit my settlement check from the car insurance...

5/3 Health Savings Account - Ohio, Cincinnati / Not Reputable

Bo
BobAnnB on 2013-09-30
As far as I can tell this so called branch of 5th 3rd Bank is not even run by the bank. There is no way to tie your accounts together, nearly impossible to get any customer service, and they take more fees than the government would take taxes. Steer clear of this health savings account provider!

Fifth Third Bank - Auto Title Dept - Ohio, Cincinnati / Poor customer service- rude

Sh
Sharon Frazier on 2013-09-12
I was at the County Clerk Office today because the I needed to get the title of my parents' car. Their computer showed that Fifth Third still had a lein outstanding on it since 2005 which I knew was incorrect. The car was paid off at least 6 years ago. I called on behalf of the...

5/3 Bank - North Carolina, Charlotte / Cannot change the address by phone

Wh
White56 on 2013-07-09
I am very disappointed with this bank's service! We have a business checking account with 5/3 bank since 2005. Recently our business moved to a new location in Charlotte area. I went to one branch office located in Harris blvd. to update our address in last week. I was told that our...

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