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About 2 months ago I attended my niece's funeral whom was killed by an (alleged) drunk driver. This was the first time I visited the majority of my family in 7 years. My sister and nephew started a memorial page for my niece. I was amazed at the kind and wonderful responses they sent to her "group". For nearly the week I visited, there were around 500 posting from her schoolmates, long lost relatives and friends. I was urged by my family to join, but when I tried to join, I found out my e-mail address was "disabled". I tried repeatedly to contact Facebook's Help Desk from my home e-mail address and through work, yet I never received an explanation on why my address is disable when I never had an account with them previously. I am totally unimpressed with their "customer service". I was urged by family to create a new e-mail address and try starting a Facebook page again... it worked and I'm now communicating with my family. My main worry is why was my e-mail address "disabled" in the first place? Is it being used by someone else nefariously? Is someone defaming me without my knowledge? Serious concerns that I need answers to. Since I never received previously a "Sign-up Notification" that should warn me that someone was using my address, I believe there is some serious glitches with Facebook that need to be looked into. Hope I can get some answers. If anyone had a similar experience, I'd like to know.
Hello Everyone. I'm not sure whom this "Irish" is, and I do not see the comment she made that brought most of your responses "off topic", but I appreciate you giving her a tongue lashing. Unfortunately, most of the "on topic" information was not very reassuring. This company, I believe has far outgrown it's capability to acknowledge their IT and customer relations problems, which you can see is starting to effect their Public perception. The privacy screw-ups they have been dealing with lately are their biggest concerns, and I doubt they will do anything about my problems until they really start losing more new members. I'm really happy with what I've built on my page so far, and have 44 friends contacts. If I somehow was "disabled" again, lost all my contacts, would i create a new one and start over. I doubt it. Hopefully there is someone whom can give me a constructive answer to my "disabled" dilemma, so at least I can feel safe that my "disabled e-mail address" is safe. Thank you in advance for your responses.
Facebook dont make it easy at all! Site maitenance...wot a joke! i have been trying for weeks now to log into my fb account, like so many of fb users i also am very pee'd off with the lack of so called customer help. I would like to know if they do actually have technicians on fb!. No phone number just email addy! wots all that about?! is it cos they know the amount of complaints were gonna be high they thought its better not to? i wonder!
Maybe we should all start a page of our own called "facebook for the annoyed"? lol!
I would like to know where they find the so called technicians... the circus.
Maybe, the more complaints that are put together then fb MIGHT... JUST MIGHT take people more seriously and get off their ### and get on with fixing these problems that arise!... Am i annoyed too damn right i am!
Transport errors are one thing, but not being able to read mail for a week is another! Every time I try to read a message, I get 'service not available'! When can I read my messages?
+1 for that one binder
Wah wah, looks like you'll have to start Mafia Wars at the beginning again.