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Equifax Customer Care Service

Equifax Information Services, LLC.

P.O. Box 740256
United States - 30348

Customer Support Phone Numbers

Equifax Ltd. (UK)
Customer Service Centre
PO Box 10036
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Equifax Complaints & Reviews

Equifax - Georgia, Atlanta / Customer Service

Delete Account on 2016-02-25
I received a letter from Radiology Regional Center stating that there was a potential breach of my medical records. To provide assistance in protecting this information, I received a 1 year subscription to Equifax Credit Watch Silver. I signed up for this service and selected the option to...

Equifax / PayPal

Alexis McGroarty on 2016-01-11
I received an alert from Equifax that Transunion has placed a credit report on my behalf. January 11, 2016, I have not authorized anyone to access my credit report. If this is for Pay Pal, I opted out approximately 4 years ago when they wanted access to my bank account. I don't...

Equifax / Withdrawing funds from my bank account without authorisation

Reviewer60761 on 2015-12-16
From 2 June 2015 until today, 16 December 2015, Equifax has been withdrawing £14.95 on around the first of each month from my current account, using my debit card details, without my authorisation. I was very busy, travelling much of that time and buying a new home, so although I queried the...

Equifax / Not doing their job

BJ Adakins on 2015-04-15
I've been paying Equifax for over a year to 'watch' my credit. When I was informed of a change, I tried to check my file. After trying to log into my file, I called. No one can 'find' my file anywhere, yet they still take money out of my account monthly. Thi...

Equifax Consumer - Ontario, Toronto / Fraud

Charlie C. on 2014-09-24
Multiple charges of $19.95 for a service from Equifax Consumer, a company that I've never heard of. I've never looked into finding out my credit score so this is a mystery. Called my credit card company and reported the unwanted charges. They're classifying it as fraud...

Equifax Canada / Service

Angela16 on 2014-08-06
Consumer's Original Complaint : Equifax Canada is not using Fair Credit Reporting Act Equifax Canada is not using Fair Credit Reporting Act, Scores are dropping for no apparent or negative reasons. They wont answer questions when asked about matters.Negative information was removed from...

Equifax - Georgia, Atlanta / They will not resolve complaint

regorba on 2014-07-16
Equifax like so many companies hide behind there corporate office and staff making them impossible to actually file a complaint with the people who are responsible for the policies like the CEO and or Board (ie. Board of Directors). The only real way to get these companies to adhere to the...

Equifax.ca / Rude, helpless staff

Robos on 2014-04-12
I tried to sign up on the website www.equifax.ca in order to obtain my credit report. I wasted so much time, but nothing worked. After several attempts, I finally contacted the customer service, but they refused to help me and hung up in the middle of the conversation. I don’t know...

Equifax / Free Annual Credit Report

TNQuietcook on 2014-03-03
I obtain my free annual report each year since authorized by law and bought them every couple of years prior to the law being passed. Since the authorized free reports, Equifax makes it nearly impossible to obtain online, and if you call the number they provide, you get individuals with...

Equifax Consumer - Kentucky / taking money out of my checking acct without my permission and were did they come up with my acct number

Wilma Smallwood on 2013-04-04
Both of the companies Equifax and Experian have been taking money out of my checking acct for several months now and I want it to stop and if it doesn't I am going to hire a lawyer to make them quit and get back all my money that they have stolen off me. No one should be loosing money...

Equifax / communication

brackenrsb on 2012-08-19
1.cannot contact them by phone because after multipe attempts it is clear that Equifax phone tree is convoluted and circular, and contradicts mailed unsolicited credit check solicitation, and seems to purposely thwart phone contact. 2. cannot contact them thru website because of "server...

Equifax Consumer - Texas / taking money out of my checking account without my permission

Rickgregory on 2012-04-28
I have no idea how these people got my account number to my checking account. I don't give this information out to anyone, I don't order things over the internet or the phone and put it on my debit card. They took $16, 95 out witch put me in the RED and was unable to get gas in...

Equifax Credit Reporting - South Carolina, Mt Pleasant / False Record Reporting

DA Orner on 2012-02-09
Had a small SC State Lien reported 05/98, satisfied and released 11/98. Equifax reported it in 2000 as being "open". Called Equifax repeatedly and sent information from County Records Office. Equifax refused to accept any changes. Went to Small Claims Court, won Case against Equifax, with...

Equifax Cdc Credit - Texas, Dallas / Credit Report Error

jim@litserv.com on 2011-08-08
Equifax and their Texas company CDC Credit provided a negative report to a mortgage lender. They are the only credit reporting agency reporting a lien from the state Texas that was filed in error and release by Texas in 2006. Equifax CDC report the lien but not the release of the lien. I...

Equifax - New York / charges

JaynPop on 2011-06-10
emailed Equifax (CREDIT EXPERT) to cancel my membership and stop payment of fee. They ignored my numerous emails and continue to use my card details to take money from my account against my wish. My bank says they cannot stop them because they are using my card details which I voluntarily...

Equifax - Georgia, Atlanta / Unethical, Horrible Business Practices!

Srsly on 2011-06-08
I have been an Equifax customer for 8 years. They are the poster child for TERRIBLE Business Practices. DO NOT USE THEM. Over the years, it's been consistently obvious that Equifax lacks serious professional business ethic. I have never seen a website, backed by such manpower, go through...

Equifax - Idaho, Boise / Charging for supposed free credit report

shannonjl on 2011-05-12
So I tried Equifaxe's "free credit report" thing online. Well come to find out it is NOT free and they fraudulently enrolled me into the monthly service! Anyway for these people to get money.. DO NOT DO IT!! I was on hold for 45 minutes the lady that came on said that she is going to...

Equifax / Credit bureaus give different scores to lenders

Cindy9 on 2011-03-22
I just found out that the credit score the consumer gets online is different that the one the lender receives. A lender told me that he doesn't look at the credit score that consumers get online, because it is different than the ones the lenders get. So, if you apply for, say, a home...

Equifax / Changes credit score model without notice!

Lop T on 2011-02-15
In the middle of my mortgage application, equifax stopped using the FICO scoring system for my credit score with them and switched to their own score system that dropped my credit score 50 points. When I contacted them (after 30 min of elevator music while on hold), they said that they had...

Equifax / I don't exist!

tmjulia on 2011-02-05
It seems that there is an error in my personal information on their file. But I have no idea what error! They wouldn't provide me with my credit report because they are not able to match my SSN and address proof documents with their information (like my docs are wrong but their info...

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