EmpowerLaptop
reviews and complaints

EmpowerLaptop is a total rip-off! They sell you faulty parts and when you try to return them, they make you pay for the shipping and then disappear without any updates. You have to keep chasing them for months and they come up with lame excuses. It's a total waste of time and money.

I had a terrible experience with EmpowerLaptop. I ordered a laptop battery from them and it turned out to be defective. I tried to return it but they refused to pay for the shipping. I had to pay out of my own pocket and it cost me a lot of money. After that, they stopped responding to my emails and phone calls. I had to keep calling them and sending them messages but they never gave me any updates. It was a nightmare!

I would never recommend EmpowerLaptop to anyone. They are a bunch of scammers who take advantage of innocent customers. They don't care about their customers and they don't stand behind their products. If you want to save yourself from a lot of trouble and frustration, stay away from EmpowerLaptop.

In conclusion, EmpowerLaptop is a complete fraud. They sell you faulty parts, make you pay for the shipping, and then disappear without any updates. They are not trustworthy and they don't care about their customers. Don't waste your time and money on them.

I was on the hunt for a specific motherboard for my laptop, but I couldn't find it on Ebay or Aliexpress. I was feeling pretty bummed out about it, but then I did some searching on Google and stumbled upon EmpowerLaptop. Let me tell you, they have a wide variety of motherboards from different brands, and their prices are super low. I was shocked to see that the motherboard I was looking for was available and at such a cheap price, even though it was in short stock.

Without hesitation, I placed my order and received a confirmation email shortly after. I was pleasantly surprised when I received my package in less than two weeks. The motherboard was well-packaged and brand new. I installed it onto my laptop and it worked like a charm! I was so impressed with their professionalism and quick delivery.

Overall, I highly recommend EmpowerLaptop for anyone in need of a motherboard or other laptop parts. They have a great selection, affordable prices, and excellent customer service. I will definitely be a returning customer in the future.

I gotta say, I was pretty excited when I stumbled upon EmpowerLaptop. I needed a new motherboard for my Lenovo c325 touch screen PC, and they seemed like the perfect place to get it. I mean, they promised quick delivery, and who doesn't love that?

Well, let me tell you, that's where the good stuff ended. I ordered what I thought was the right motherboard, but when it arrived, it didn't work. So, I did what any frustrated customer would do and sent them about 7 emails. And you know what? The responses I got were not what I expected from a company that's supposed to be professional.

They told me that they don't sell motherboards for Lenovo touch screens, but they do sell them for touchscreens in general. I mean, come on, that's not helpful at all. So, I decided to send them photos of my motherboard and the one they sent me, and guess what? They were different. But even with that evidence, they still wouldn't sort it out.

Their emails have English names, but I'm pretty sure it's just one person dealing with everything. And let me tell you, they were not helpful at all. In the end, I had to send the motherboard back at my own expense and pay for tracking. Not cool, EmpowerLaptop, not cool.

So, if you're thinking about buying from them, I'd say don't do it. Save yourself the headache and find a company that actually cares about their customers.

I recently had an experience with EmpowerLaptop that left me feeling pretty frustrated. I purchased a motherboard from their website for $140, but when it arrived, I noticed that there were some bent pins and other issues with the product. I was pretty disappointed, to say the least.

When I contacted the seller about the issue, they tried to convince me to keep the motherboard as a spare part, which I thought was a bit ridiculous. After some back and forth, I decided to send the product back to China and get a refund. Unfortunately, this turned out to be a bit of a nightmare.

First of all, I had to pay an extra $50 in postal fees to send the product back to China. That was already frustrating, but I figured it was worth it to get my money back. However, four months later, I still hadn't received my refund. When I contacted the seller again, they gave me some excuse about the Chinese Post delivery and said they couldn't process the refund until the product was delivered.

I was pretty upset about this, especially since I had already spent $190 on a product that was essentially useless to me. It felt like I had just thrown my money away. Overall, I would not recommend EmpowerLaptop to anyone. The fact that they sold me a damaged product in the first place was bad enough, but the fact that they made it so difficult to get a refund just added insult to injury. Save yourself the trouble and shop elsewhere.

I just wanted to share my experience with EmpowerLaptop. I recently purchased a motherboard for my gaming PC from their website. The website advertised the motherboard as new, but when I received it, I noticed that it was not in new condition. At first, I thought it was not a big deal and maybe I misread the description. However, when I tried to build my PC, it would not work. I tried everything I could think of, but I could not figure out why it would not work.

I decided to take it to a local shop to see if they could fix it. The shop is a very trusted company in my area, and they were able to determine that the motherboard had bent pins and other malfunctions. They told me that it was likely due to the shipping process, and that the motherboard was not in new condition as advertised.

I was very disappointed with my experience with EmpowerLaptop. I feel like I was scammed, and I will not be buying from them again. I would recommend that others do the same. It is important to read reviews and do research before making a purchase, especially when it comes to expensive items like computer parts. I hope that my experience can help others avoid the same mistake.

I recently purchased a laptop part from EmpowerLaptop and I must say, I was impressed with the buying process. It was simple and accurate, all I had to do was provide the model number and manufacturer of my laptop and I was able to find the exact part I needed. The best part was that the part arrived quickly, which was a huge relief as I needed it urgently.

The prices at EmpowerLaptop are very reasonable, making it a great option for repairing even inexpensive laptops. In fact, it saved the day for a friend's daughter who had a broken laptop. I was able to fix it for her at a fraction of the cost of buying a new one.

After finding a YouTube video that walked me through the repair process, I was able to fix the laptop myself. As a first-timer, I did have to seat the connector a second time to get it right. The connectors on some laptop motherboards are incredibly tiny, and it's hard to see if they are lined up correctly. However, taking pictures of the tiny parts and enlarging the image helped me determine if I got it right.

If you are brave enough to upgrade memory or a disk drive in a laptop, you can probably do this repair successfully. It was fairly easy for me, and I'm not very tech-savvy. Overall, I highly recommend EmpowerLaptop for anyone looking to repair their laptop. The prices are great, the buying process is simple, and the parts arrive quickly.

I recently made a purchase from EmpowerLaptop and boy was it a disaster! I was in need of a motherboard for my Acer Aspire 5745g and thought I hit the jackpot when I stumbled upon this site. However, my excitement was short-lived when I received a non-working piece of junk that looked like it had been dug up from a landfill.

To make matters worse, when I tried to return the item, I was informed that I would have to pay for the shipping myself. Can you believe it? The cost of shipping from Italy was almost as much as the price of the motherboard itself! And to add insult to injury, they came up with all sorts of excuses to avoid giving me a refund.

In conclusion, while EmpowerLaptop may have some rare and hard-to-find pieces, there's a good chance that they won't work as advertised. And if you do end up having to return something, be prepared to pay a hefty shipping fee and deal with their unhelpful customer service.

Oh, and don't even get me started on PayPal. They were no help at all when I tried to open a dispute. They just closed it immediately and left me high and dry. So, if you're thinking about trying your luck with EmpowerLaptop, I suggest you think twice and save yourself the hassle.

I recently made a purchase from EmpowerLaptop and unfortunately, I have to say that I am quite disappointed with my experience. I ordered an 8570w motherboard from them, but upon receiving it, I noticed that the HDMI port was not functioning properly. Additionally, the mainboard was unable to recognize and load batteries (or as they call it, Akku). It was only after I had already installed the motherboard that I discovered these issues. As a result, I am now only able to use my laptop with an AC Loader, which means that I am no longer able to use it on-the-go.

When I reached out to EmpowerLaptop about these issues, they refused to send me a replacement motherboard. After a lengthy conversation, they offered me a mere 18 USD in exchange for the defective motherboard that I had paid over 80 Euro for. It seems that EmpowerLaptop is counting on the fact that the cost of postage or shipping the motherboard back to China is so high that customers will simply give up and accept the defective product. Even PayPal was unable to help me in this situation, which is quite frustrating.

I am extremely disappointed with the way that EmpowerLaptop has handled this situation. I do not understand why PayPal would work with such a terrible shop. In fact, I am so angry with PayPal's customer service that they even closed down my account. It is clear to me that EmpowerLaptop does not care about their customers and is only interested in making a profit. I would strongly advise against making any purchases from this shop in the future.

I recently purchased a motherboard from EmpowerLaptop to fix a computer that my husband brought home from his job. He's an IT engineer and his company often gives them outdated equipment to take. We received the motherboard and he installed it, only to realize that it was defective. There was no POST when we turned on the computer. We heard it power up, and then nothing. The motherboard didn't engage at all. After more testing, my husband confirmed that it was DOA.

So, I contacted the company and "Jesse" responded that the motherboard works and to try again. I explained that we already tested it, attempted the install, and that my husband confirmed it was DOA. We just wanted to return it. However, I was told that they would charge me a 15% restocking fee.

I advised them again that it was defective, but I was told to take a video of it not working and take photos of both the old and the new motherboard. I was then asked to send all these things to Jesse. So we did. However, I was again told that the motherboard was fine and that we were doing something wrong. This is where things went really south.

I was getting upset and told Jesse that I was done sending videos and photos. I needed to return the motherboard and I wanted a full refund since it was DOA. Jesse advised me that "when I get it, I'll test it and decide if you deserve a refund." Then Jesse asked me to defraud the postal system by sending it back with a lower declared value. That's a felony in the US! I refused to do that and said I would only ship it back if I was assured a full refund. I advised that I was on the verge of just filing a charge dispute with my CC.

Then Jesse started threatening me. "I'll spread your cheater lying ways all over the Internet if you don't send it back and send me a tracking number in 5 days." and then again demanded I defraud the postal system.

I'm not intimidated, and my CC company is now handling this. Any further threats will be turned over to the police at this point. I advise everyone to stay away from this company. They have terrible customer service and are not willing to help their customers.

I recently had a terrible experience with EmpowerLaptop. I purchased a motherboard from them on May 15, 2020, not realizing that the company is located in China. They don't want you to know this, as it's not listed on their homepage. If I had known this, I wouldn't have made the purchase. Due to customs, I didn't receive the board until July 2, 2020. Unfortunately, on September 5, 2020, the board started giving me problems. According to their warranty, I had 120 days to make a claim, but they refused to honor it. They offered me a measly $25 refund, claiming that I had the board for too long. This was unacceptable to me, so I demanded a replacement or a full refund.

They told me that I would have to pay for shipping for the replacement, which I agreed to do. However, two weeks went by and I didn't receive any notice about the delivery time. When I contacted them, they told me that they didn't have any more boards available. This was frustrating, as I saw that they were still selling the same boards on their website. I demanded a full refund, but they told me that I would have to ship the broken board back to them for a refund. This was a problem, as return shipping costs were high, starting at $27 and going up to $57 with tracking. I had already paid $67 for the board, so it didn't make sense to ship it back to them.

EmpowerLaptop is not a trustworthy company. They claim to offer a 120-day warranty, but it's just a ploy to get your money. They don't honor their warranty and will do anything to avoid giving you a replacement or refund. They sell used boards, which is understandable, but they don't test them properly. They just turn on the computers that someone dropped off and if it comes on, they put it up for sale. They don't reball any of the chips on the board, which is a problem. The NVIDIA chip is soldered onto the board, and unless they reball the chip, it's going to go bad.

I repair computers, so I know what I'm talking about. They tried to convince me that the heatsink in the laptop was no good, but I knew that wasn't the case. If the heatsink didn't work, then the CPU would be acting up as well. I did a BIOS test on the CPU, HDD, and RAM to make sure it wasn't anything else acting up, and it wasn't. I explained to them that the NVIDIA chip is soldered onto the board and unless they reball the chip, it's going to go bad. They sell used boards, which is understandable because of when the board came out, but they don't reball any of the chips on the board.

In conclusion, I would advise anyone not to purchase from EmpowerLaptop. They're a bull$#*! business that's only interested in getting your money. They don't honor their warranty, and they don't test their products properly. If you want to avoid a headache, go to Parts Source Online and make your motherboard purchases there. They offer a one-year warranty, which they honor. EmpowerLaptop does not honor their warranty.

I ordered a motherboard from EmpowerLaptop and they charged me ?15.00 for delivery. It's been four days and the motherboard is still in flight. I don't know how it's still going, it should have run out of fuel by now. The package is only 11 hours away from Beijing. I hope it arrives soon because I need it for my computer.

So, I went on EmpowerLaptop's website and ordered 5 Asus boards. They said that they would come with proof that they were tested and all that jazz. But when I got them, there was no documentation to be found. Not cool, man. And to make matters worse, only 2 out of the 5 even worked! What a bummer. I had to go and submit a claim with PayPal to try and get some of my money back for the ones that were dead on arrival. Hopefully, they'll come through for me.

So, I bought a motherboard from EmpowerLaptop and boy was I disappointed. They sent me a motherboard that wasn't even tested. I mean, what kind of company does that? And when I tried to return it, they told me I had to pay for the shipping myself. Like, seriously? That's not how you treat your customers. And to top it off, they gave me this address in China to send it back to. I mean, I don't even know if they'll acknowledge that they received it. It's like they don't even care about their customers. So, if you're thinking about buying from EmpowerLaptop, I suggest you think twice. It's not worth the hassle.

EmpowerLaptop is a website that sells motherboards for computers. I bought a MOBO from them and was disappointed to find that it didn't come with proper antistatic protection. To make matters worse, it was covered in a lot of dust. I wouldn't have minded so much if it had worked properly once I assembled my computer, but unfortunately it didn't. I tried to get a refund by sending many emails, but all I got in response were random "solutions" that didn't address my problem. I wish I had done more research before spending my hard-earned euros on these SCAMMERS.

I gotta say, steer clear of EmpowerLaptop. I made the mistake of buying a printer part from them and it was a total bust. I reached out to them to see if I could send it back and they said yeah, just ship it back and we'll give you a refund. But when I looked up shipping costs to China, where they're based, it was crazy expensive. Like, $140 expensive. So I told them that and they said it was too much for them to cover and that I could just keep the part and they'd give me $20. I mean, come on. That's a total joke. And that's where our interaction ended. No further help or support. Just a bad experience all around.

I gotta say, I was pretty disappointed with my experience with EmpowerLaptop. First off, the laptop arrived way later than they said it would. I was pretty annoyed about that, but I figured as long as it worked, it wouldn't be a big deal. But when I tried to mount the plate, I was in for a nasty surprise. The Nvidea chip was all messed up and the image was all distorted. I couldn't believe it!

So I contacted EmpowerLaptop to see what they could do about it. And you know what they said? They said I had to send it back to them if I wanted a refund. And get this - they charged me ?65.29 for the laptop, but they're only willing to refund me that amount minus the ?25 it costs to ship it back to them. That's just ridiculous!

Honestly, I feel like I got scammed. I wouldn't recommend buying anything from EmpowerLaptop or any other Chinese vendor. They just sell useless garbage. Save yourself the trouble and go with a more reputable seller.

I gotta say, EmpowerLaptop is not the best place to buy your computer parts. I got a motherboard from them and it was faulty right outta the box. Like, seriously? I had to send it back to them and now they're saying they're gonna test it and tell me the truth about what's wrong with it. Yeah, right. I don't trust them one bit. And on top of that, they're making me pay for shipping back to them and they're charging me some made-up 15% fee for restocking. What a rip-off! I mean, I already paid for a faulty product, why should I have to pay even more to fix their mistake? It's just not fair. And get this, I even had the motherboard tested by someone else and they confirmed that it was faulty. But EmpowerLaptop is still asking me if I'm sure it's their product. Like, come on, guys. Take responsibility for your own stuff. I wouldn't recommend buying from them unless you wanna lose some serious cash.

Ordered a hard-to-find board from EmpowerLaptop a while back, but it's been a whole month and it still hasn't arrived. I've been emailing them about it, but all they keep telling me is to wait another week. I even contacted the postal service, and they told me that they lost it and that I should contact the shipper. Can you believe it? The shipper even asked me if the postal service was going to pay me for the loss. Like, seriously? Everyone knows that the shipper is responsible for the package until it arrives, which is why they insure it in the first place.

To make matters worse, I just noticed that the EmpowerLaptop website is suspended. That doesn't exactly give me a warm and fuzzy feeling that this is going to be resolved anytime soon. I mean, I understand that things happen and mistakes can be made, but this is just ridiculous. I'm starting to wonder if I'll ever get my board at this point.

I recently purchased a used motherboard for my laptop from EmpowerLaptop and I have to say, I'm not impressed. It took them a whole month and a half to deliver it to me, which is way too long if you ask me. And to make matters worse, the keyboard on my laptop doesn't work now that I've installed the new motherboard. I'm not sure what went wrong, but I'm pretty sure it's not my fault because I was super careful during the installation process. I even tried using the old keyboard, but that didn't work either. I'm pretty sure EmpowerLaptop sent me a defective motherboard and I'm not happy about it. I won't be buying anything from them again.

Yo, I gotta say, I ain't too happy with EmpowerLaptop right now. I already paid for my motherboard order and then they hit me up saying the price ain't accurate. Like, what kinda nonsense is that? But I gotta give it to them, they did offer me the option to pay more if I still wanted it or get a full refund. So I guess that's something. But still, it's a hassle and I ain't too pleased about it.

I gotta say though, their website is pretty legit. They got a lot of options for motherboards and the prices seem pretty reasonable. But I guess you gotta watch out for those mistakes, ya know?

Overall, I'm not too impressed with EmpowerLaptop's customer service. But I guess they're alright if you're willing to deal with a little bit of hassle.