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Empower Insurance
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1.0 5 Complaints
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Empower Insurance Complaints 5

ComplaintsBoard
K
7:26 pm EDT

Empower Insurance denied car ins claim

my name is kenneth tasby...my phn nmbr is [protected]...my claim#296739
on jult 7 2019 i let a family friend use my car who has never lived with me go run an errand for me bcuz i was sick...during that time someone hit my car and they didnt have ins...so i called in the claim to file on my ins up under unisured motorist...my claim was denied with empower bcuz they stated the person who drove my car was excluded on my policy...i went into the location to where i purchased my and got all my copies of insurance documents...i have never ever saw a excluded paper nor did i sign anything to exclude a driver...when i received my documents my exclusion paperwork had been esigned by the computer and not my signature when it clearly states for a signature...i need my car fix bcuz someone has esigned the documents when it clerly states a signature..so now my claim has been denied when i have copies of all documents that i signed with my signature on it.but for some strange reason that one excluded paper had an esignature on it instead of my signature...could someone please investigate this bcuz its some forgery going on with this ins company...i will continue to fight against this denial of my claim...i also have photos of my vehicle that was damaged...

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ComplaintsBoard
L
12:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Empower Insurance insurance

Got a letter asking for payment, I never got this insurance
Policy number is EAL1524984
Insured name Luis Rosas
Letter says I have to pay $191.02
Sounds like fraud to me, please let me know how to proceed.
I never order any insurance.
But it has my name and address
I am attaching the letter that I got in the mail.
Hope you can help
My email is [protected]@yahoo.com

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Z
2:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Empower Insurance customer service

Not only have I been throwing away money paying for insurance that offers no coverage, the customer service is HORRIBLE! I had never been treated so rudely for asking a question about a policy I'm paying for. The agent in Waco, TX is extremely disrespectful and clearly does not have the proper temperament for the trade. It really makes a difference when the agent is not on a recorded line. I am without a doubt taking my business somewhere else.

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Is Empower Insurance Legit?

Empower Insurance earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Empower Insurance to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Empower Insurance is known for their high standards and safety. If you're thinking about dealing with Empower Insurance, it's wise to check how they handle complaints.

The age of Empower Insurance's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Empowerins.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Empower Insurance protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from Empower Insurance that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
ComplaintsBoard
C
6:05 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Empower Insurance Auto insurance - non existent customer service

Most worthless insurance company i have ever dealt with!
No customer service of any kind!

They may have cheap insurance, but if you are wanting an insurance company that is professional and has competent employees and actual customer service...Go someplace else! This is not that kind of company!

I had a claim for hail damage on my vehicle, which took me literally a year to file a claim on, because nobody would give me any help!

When i moved it took months and months and months of getting them to update my information to my new address!

You are much better off going to another company that charges a little more...This company is nothing but a sham, a scam, and a complete waste of time and money!

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ComplaintsBoard
J
2:06 pm EDT

Empower Insurance Bad insurance company

I got in car accident and my car was damaged by another guy who got his car insured at Empower Insurance Group. When I contacted this insurance company they’ve told me that no money can be paid to me because they are not able to contact another party of that accident. Is this even legal to claim such things?

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Ania23
US
Nov 16, 2012 3:24 am EST

Empowered Ins is the company that claims zero responsibility. They don’t honor their customer and their rights. I don’t think that I’ll use this company again even if all their staff will be changed. Never trust them and don’t leave your car with them!

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Overview of Empower Insurance complaint handling

Empower Insurance reviews first appeared on Complaints Board on Jun 19, 2012. The latest review denied car ins claim was posted on Aug 7, 2019. Empower Insurance has an average consumer rating of 1 stars from 5 reviews. Empower Insurance has resolved 0 complaints.
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  1. Empower Insurance Contacts

  2. Empower Insurance phone numbers
    +1 (877) 437-5010
    +1 (877) 437-5010
    Click up if you have successfully reached Empower Insurance by calling +1 (877) 437-5010 phone number 0 0 users reported that they have successfully reached Empower Insurance by calling +1 (877) 437-5010 phone number Click down if you have unsuccessfully reached Empower Insurance by calling +1 (877) 437-5010 phone number 0 0 users reported that they have UNsuccessfully reached Empower Insurance by calling +1 (877) 437-5010 phone number
    Customer Service
    +1 (877) 437-5007
    +1 (877) 437-5007
    Click up if you have successfully reached Empower Insurance by calling +1 (877) 437-5007 phone number 0 0 users reported that they have successfully reached Empower Insurance by calling +1 (877) 437-5007 phone number Click down if you have unsuccessfully reached Empower Insurance by calling +1 (877) 437-5007 phone number 0 0 users reported that they have UNsuccessfully reached Empower Insurance by calling +1 (877) 437-5007 phone number
    Claims
    +1 (817) 306-2366
    +1 (817) 306-2366
    Click up if you have successfully reached Empower Insurance by calling +1 (817) 306-2366 phone number 0 0 users reported that they have successfully reached Empower Insurance by calling +1 (817) 306-2366 phone number Click down if you have unsuccessfully reached Empower Insurance by calling +1 (817) 306-2366 phone number 0 0 users reported that they have UNsuccessfully reached Empower Insurance by calling +1 (817) 306-2366 phone number
    More phone numbers
  3. Empower Insurance emails
  4. Empower Insurance address
    6030 Lake Worth Blvd, Fort Worth, Texas, 76135, United States
  5. Empower Insurance social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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