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eMag Reviews 5

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eMag Please dont buy from this site

I have been client from more than 10 years in emag.bg

I always bought from Bulgarian distribution and never had a problem.

On May 2023 I have ordered from distributor from Poland that was registered in emag.bg, and after receiving the product it was damaged beyond usable condition.

So complain was made and there was month delay for the shipment back and now it is almost October and nobody answer my request for 200€ refund.

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eMag eMag: The Best Online Retailer in Romania with Top-Notch Products and Excellent Customer Satisfaction

I bought a lot of products from eMag and they are really good. It's a great company, the best in Romania. They have a wide range of products and the quality is top-notch. I am very satisfied with my purchases and I highly recommend eMag to everyone.

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eMag Extremely Disappointed: Unreliable Services and No Response to Missing Christmas Gift

I bought a Christmas present on 12 December for my folks, but it never showed up, not even after Christmas. I asked them a few times what was happening, but they didn't bother to respond. Their services are super unreliable. I'm really let down.

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eMag eMag Black Friday Review: Watch Out for Prices & Product Condition, But Great Range & Customer Service

During the so-called Black Friday actions on the website, I noticed that some of the goods were actually more expensive than their regular prices. It was quite surprising, to be honest. Additionally, I came across a few items that had torn boxes, which could potentially cause issues if I needed to return them due to any defects. It's a bit frustrating, you know?

I think it's important for everyone to be cautious and double-check the prices on the website before the Black Friday frenzy begins. It's always better to be safe than sorry, right? So, take a moment to make sure you're getting the best deal possible.

Other than that, I must say that eMag has a wide range of products available, which is quite impressive. They offer everything from electronics to home appliances, making it convenient for all your shopping needs. The website itself is fairly easy to navigate, although there are times when it can be a bit slow. But hey, no one's perfect, right?

One thing I appreciate about eMag is their customer service. Whenever I had an issue or a question, they were always there to assist me. It's nice to know that they value their customers and strive to provide a satisfactory experience.

Overall, eMag is a decent online shopping platform, especially during the Black Friday sales. Just be mindful of the prices and the condition of the products you're purchasing. Happy shopping, folks!

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eMag Complaints 1

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12:04 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

eMag Gaming chair / order number:[protected]

Are you kidding me! What kind of customer service are you? You did not even check the previous conversations, since more than 2 months you people are playing with me and wasting my time. I need my money back.

If you don't fix this issue, I will make an official complaint to the European commission and to the national consumer complaint center. I will sue you.

Read the previous emails I have sent and you keep wasting my time for two months now.

I am attaching again some screenshots so you can check them and stop being a reboot and check properly before you reply.

Desired outcome: I need my money back

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Is eMag Legit?

eMag earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds eMag to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, eMag is known for their high standards and safety. If you're thinking about dealing with eMag, it's wise to check how they handle complaints.

eMag has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Emag.bg has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to eMag. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About eMag

Screenshot eMag
eMag (emag.bg) is a leading online retailer in Bulgaria, offering a wide range of products across various categories. With its user-friendly interface and extensive product selection, eMag has become a go-to destination for online shoppers in the country.

One of the key strengths of eMag is its comprehensive product catalog. The website features an extensive range of products, including electronics, home appliances, fashion items, beauty products, toys, and much more. Whether you are looking for the latest smartphone, a new laptop, or even a kitchen appliance, eMag is likely to have it in stock.

The user experience on eMag is highly intuitive and seamless. The website is designed to be easy to navigate, allowing customers to quickly find the products they are looking for. The search functionality is efficient, enabling users to filter and sort products based on their preferences, such as price range, brand, or customer ratings.

eMag also offers a convenient and secure online shopping experience. Customers can create an account, save their payment details, and track their orders easily. The website ensures the safety of personal and financial information through secure encryption protocols, giving customers peace of mind while making their purchases.

Another notable feature of eMag is its competitive pricing. The platform frequently offers discounts and promotions, making it an attractive option for budget-conscious shoppers. Additionally, eMag provides detailed product descriptions, specifications, and customer reviews, allowing customers to make informed purchasing decisions.

The delivery service provided by eMag is efficient and reliable. The company partners with reputable courier services to ensure timely and secure delivery of products to customers' doorsteps. eMag also offers flexible payment options, including cash on delivery, credit card payments, and installment plans, making it convenient for customers to complete their purchases.

Furthermore, eMag has a strong customer support system in place. The website provides multiple channels for customers to reach out for assistance, including phone, email, and live chat. The customer support team is known for its responsiveness and helpfulness, ensuring that any queries or concerns are addressed promptly.

In conclusion, eMag (emag.bg) is a trusted and popular online retailer in Bulgaria, offering a wide range of products, competitive prices, a user-friendly interface, secure payment options, reliable delivery service, and excellent customer support. It has established itself as a go-to destination for online shopping, catering to the diverse needs and preferences of customers in the country.

Overview of eMag complaint handling

eMag reviews first appeared on Complaints Board on Jul 20, 2023. The latest review Please dont buy from this site was posted on Sep 27, 2023. eMag has an average consumer rating of 1 stars from 5 reviews. eMag has resolved 0 complaints.
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  1. eMag Contacts

  2. eMag phone numbers
    +1 (307) 520-8935
    +1 (307) 520-8935
    Click up if you have successfully reached eMag by calling +1 (307) 520-8935 phone number 0 0 users reported that they have successfully reached eMag by calling +1 (307) 520-8935 phone number Click down if you have unsuccessfully reached eMag by calling +1 (307) 520-8935 phone number 0 0 users reported that they have UNsuccessfully reached eMag by calling +1 (307) 520-8935 phone number
  3. eMag emails
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  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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