EasyPay Finance
reviews and complaints

So my last payment was $600 I made it 3 days before it was due it magically disappeared and in 4 days they Jack my payment all the way up to $1,500 it was initially at $2,300 loan Even at the percentage they had it at they couldn't explain work 357 dollars was going but it's okay I will make sure everybody including everybody is aware on how shading these people are somebody's got to do something

I received approval on Feb 28 and my first payment due March 10 I made a payment on the march 6. I started receiving notices that my account was past due from the 10th of march payment not posted, so I reached out to them and they said I told them I would make another payment again four days later on March 10 which I never made that arrangement with them. This is a scam they run to make you fall behind on payment. Do not use this company

I purchased a puppy from a pet store in oct. there was a 90-day interest free. i have been making payments every two weeks and their interest rate is 165% which is not fair at all I pay 120 every two weeks my beginning balance was 1300 and I was down to at least 600 then interested pop in and now im back to wear I started in the beginning. I've called asked if they had a hard ship program a was told no. I asked to speak with a manager i get voicemails no return calls. I have asked for them to remove my bank info since they are making my account in the negative, they say NO. I'm currently not able to work right now due to medical conditions and they will not work with me i have never missed a payment. how can we resolve these issues.

My EasyPay account number: 3576799

On October 3, 2022 I financed two puppies with EasyPay for $2500.00 with a ninty day same as cash plan, and made a payment of $440.00 on October 3rd, 2022 and October 27th, 2022. I paid $1,500.00 and the final payment was paid on November 29th, 2022 in the amount of $460.00. I paid this account out in full.

In December 0f 2022, EasyPay/Duvera Financial reported to the credit bureau that my account was delinquent which is very untrue.

I called Easypay on January 4th, 2023 and the 18th, and 24th, also February 16th, 2023 with no avail of them trying to resolve this matter nor did, Jenniffer or Jaaquin try to help me in resolving this issue at hand, which has caused my credit score to drop and hardship to my living, and made it difficult for me to get a loan from anyone else due to their misleading, and fraudulent report of me missing a payment.

These people at EasyPay Finance/ Duvera Financial are misleading, and scammers. They're fraudulently mishandling my paid in full, never late account with their company!

EasyPay Finance needs to correct my credit report with all three reporting agencies. I have filed a complaint with the Better Business Bureau, Consumer Affairs and the Attorney General's Office.

They will take advantage of you. We got a loan for a puppy and thought the percentage was only 13% and that the first 90 days would be free of interest. They don’t explain that you have to pay off the loan in the 90 days and then you get a refund of the interest. This is a terrible business practice. This is a predatory loan. 130%… I didn’t know that loans like that existed. I didn’t know it was legal. And it’s technically not. They have to hide behind an external bank so they don’t get shut down. The puppy ended up having a lot of medical issues. Ones that we are paying for and I tried to contact them to see if they could either void the loan or work with me so I could pay for the medical bills. And they won’t. And they were completely rude. I didn’t know that I wasn’t touching the premium. I’ve been paying on this stupid loan for 8 months and it’s not going down but going up. And they won’t work with me. The answer “it’s what you signed. It’s what you pay” I will never work with this company. And I will never suggest them to anyone. They are the worst. They don’t care about people. They care about money. That’s it. They will do everything sketchy in the book to make sure they’re getting your money. I have been paying over $300 a month, which is more than my car payment, and it wasn’t enough! I was forced to increase my monthly payments to $400 a month! I just want to dissolve my loan because not only was the puppy born with many medical issues, but they treated me like I was less than a person after I tried to call them and find out why my loan was going up and not down. I waited for 2 hours to get on the phone with someone. This has caused me a lot of emotional distress and anxiety. I have more than satisfied the cost of the loan after over $2000 in payments. After everything this company has put me through. I feel it’s only right that they just dissolve the loan because they’re not taking a hit for it.

Midas had me apply for easy pay at their location. They saw how much was approved and they charged up stuff that I did not authorize to spend out the loan amount after getting my car back from midas. All my dashboard lights were on they unhooked ABS brake sensors, traction sensors, and O2 sensors were all attach. My car died one week later after getting it back from midas. I was there for seven hours ,And come to find out that I was not approved through Easypaypay but once the work was done, easy pay adjust the paperwork to say that I have been approved.

I purchased a puppy from Pet World in McAllen TX account # 1900198. I was told by Diana and employee of Pet World that I would have a 12.67% interest rate on a $2500.00 loan. I was paying 159.32 biweekly so I can pay the puppy of faster. To my surprise after 10 payments, I come to find out I still owed $2442.91. After paying $1593.20 in 5 months, I figured I would have made a good dent on my loan. When in reality I only paid $57.09 of the principal balance and $1536.11 was interest.

This is outrageous! Pet World should be held accountable for the lies they have their employees tell the customers. I would have never agreed on paying 151.99% on any loan. Easypay Finance, Pet World and Diana should go to jail for fraud. I don't understand how these people can sleep at night.

I need to get my hard earned money back from these predators.

Don't use this company! they use evert excuse under the sun to screw you out of hard earned money. I requested a call back 3 times when trying to call them and never received a call back. I never got a copy of my contract. Now they are trying to penalize me and refuse to refund my interest because i had fraud on my account and couldnt use my card on file for payments while the fraud was being investigated and since i couldn't get a call back could not make a payment by phone and i couldn't figure out how to add a new payment method online. Worst company i have ever worked with! heading to google now to leave a review there too!

Good afternoon ; My name is Tyrone Rucker, and account number is 2048746. I'm being charged for services than wasn't attended to. On August 25th, 2021 I took my vehicle into the Midas Auto Service shop located at 8141 Ogontz Ave, Philadelphia PA 19150. I was told by the service Tech that the codes P0017 which is the Timing chain needed to be replaced, as well as P0497which is Canister Purge Solenoid that came up requiring repairing by replacing those items in order to pass inspection. Which wasn't done. After taking my vehicle to the Cadillac dealership. I was informed that the work wasn't done. I used your services to have the repairs made, and was charged $1600.00.

2442098 Tyrone Brown, have an account there, had to get tires for my truck. And I did not know they are going to be so high of interest I have paid 209.00 dollars as it was 419.00 dollars I had a balance of 277.00 now it is 409.00. I am on social security Disability fix income since the COVID and the delta my income is not low. So now I don't know what to do

This company is such a dishonorable company that takes total advantage of folks who's credit is not up to par. I can tell you they do not go through things in a way you will understand and an interest rate of 18 percent they need to go to jail. If you run into issues believe me you are going to pay and hard. Hope you never have to call them for help because they make sure your not going to get it. HOURS AND HOURS of waiting for someone to pick up phone. Then you guess it... HANG UP... Your screwed basically where its at. Shame on Midas for dealing with such a sham company and passing it on to thier customers.

My contract was in my name someone else my brothers ex was allowed somehow to change the email and address in her name without my consent amd knowledge! Called easy pay for someone to send me an email verifying this for court. A supervisor named lisa said i have to get a lawyer to get info on my contract! Ive been calling and emailing a week! Complete nightmare!

I applied to Easypay finance before I went to Furniture Warehouse to buy a bed. I DID NOT purchase the bed from Furniture Warehouse (they are a joke as well). I called Easypay and was on hold for an hour and finally spoke to someone who said I needed to call Furniture Warehouse which I did- they said they would contact Easypay which they did not. Now easypay is reporting me late in my credit account. I have emailed them to no avail so I guess I will plan on spending half a day to resolve this. DONT GO TO FURNITURE WAREHOUSE and especially do NOT deal with these CROOKS.

We purchase a puppy (Schnauzer, Miniature) from Pet City Houston Inc. on 8/24/2020 for 3, 030.99 we paid down 1, 330.99. We have not missed a payment. And when I contacted EasyPay Finance I ask for balance, and stated I have paid all the money so I should have 0 balance. And in return Easy Pay Finance stated that we still owe 1, 200.69 then ask me was I recording, I ask why? Easy Pay Finance stated" because if I was recording they cannot talk", I ask why? again, Easypay Finance hung up the phone on 2/24/2021 around and about 3:00 pm. Why are they charging me extra 1200 dollars? In addition easypay finance phone number is [protected]. my account number is 2117761

The Easy Pay disguised the 152% yearly interest rate on $1600 loan and kept on taking monthly payments of $108 for the last almost 3 years. The Easy Pasadena Merchant told me it will be 12.66% yearly and I just came to know that it was 12.66 per month and 152% per year. By today they have taken $3600 from my account. The capital balance is still $1100. This means they took $3100 interest on $500. Outrageous. Out of this world. Federal Trade Commission should investigate the matter and take action against the company.
I want Easy Pay Finance to refund me money they took. The Easy Pay Finance can deduct the capital $1600 + 12.66 APR from the $3600 money they took from my account.

White woman was very snobby with words had a attitude and was smacking from eatting in my ear. The trick hung up she so lucky we was not face to face with her punk [censored] i wouldve tore her up fr the trick hung up on me while asking me to verify my info @ 3:58pm & it was a return call. I immediately called back had to wait 47 minutes again i told this woman i needed to speak to a manager she told me she was transfering me this trick put me back in the que so another hr callback i waited for 😂😂😂 very pissed now. Finnaly the man called me back and assisted me they need to fire the lazy [censored] thats not doing their job frfr its bad for Business

First the customer service is 'TERRIBLE' and extremely UNprofessional.
here is why:

I contacted Easypay Finance on 05 July 2019 and stated payment was due that day. Customer service rep. explained to me that I could MAIL my payment and I would NOT be charged a late fee. I complied with that suggestion and I just received a 'LATE' notice and FEE dated 29 July 2019 (wtf LIARS). I contacted the bank and found that the 'Money Order' was cashedcleared on 15 July 2019 Monday (smh). Before filing this complaint I was reading other complaints brought against this company and I see that it is a pattern (potentially trying to scam customers) ****BEWARE****