Double "N" Automotive
reviews and complaints

On 11/16/16 I was stuck on the road my car had a under the hood fire. Double "N" Automotive Towing was called. They towed my car to the shop. A few days later I was told that the module shorted and cause the fire. When the mechanic called to tell me the car was ready, I said that now all I needed was an oil change and NYS Inspection that is when the mechanic told me the car had other issues like the transmssion. My point is this should have been told to me before the car was fixed not after. Every mechanic will go over the car and let the customer know what is wrong so a decision can be made as to whether the customer will have the work done. I was ripped off for $600.00 and now I have a car that isn't drive able. This station was AAA approved so I trusted them. I sure was wrong.

On 11/18/16 my car was towed to Double "N" Automotive an AAA approve car car center. After several days the mechanic called me and told me what was wrong with the car. I was given the impression that when this was repaired the car would be okay. The mechanic called to tell me the car was ready and I mentioned that I just needed an oil change and inspection. Then the mechanic told me the car had other issues like the transmission and something else was wrong and it wouldn't pass. When I went to pick up the car I paid $600.00. I got into the car and it wouldn't move. The mechanic told me to put the car in drive one and two and so forth. I proceeded to drive away and shortly after leaving the car care center I got stuck again. The car would not move. My point is that I should have been told all this before any work was done on the car. Now I spent $600.00 on a car that isn't drive able. I feel that I was ripped off for $600.00. I want a refund for this.