Dallas BBQ
reviews and complaints

On October 15.2021
I visited a Dallas BBQ at 1265 Third Ave. I was told that the order would take approximately 10 minutes. The actual wait time of the order was 25 minutes. Needless to say, I wasn't a happy camper. I believe that 25 minutes is entirely too long to wait for an order of wings especially if the restaurant wasn't crowded. I like the food but I don't think I should have to wait a long time for a meal.
The reward code number is [protected] -CTPGAS
Order # 932710
My contact info is
Tee Newton

EMail - [protected]@aol.com

My family and I, coming from 2 different states, attempted to celebrate a birthday at your establishment on Friday evening to be rudely informed by management that because we didn't all have COVID vaccination cards, we could not dine in. We were told that we should've checked the website, which I had, and there was nothing stating any COVID requirements. The manager cursed at my husband outside in front of a street filled with people and told him he should've got vaccinated. The state that we reside in does not have the requirements that we later found are now standard practice in New York and should have been addressed in a professional manner. We drove 2 hours from Pennsylvania and had others that drove from Connecticut to dine at your establishment. We then decided to order it as takeout, spending )143.56. The wings were not extra crispy as requested, there was no ranch sauce with the shrimp as requested and the steak was not prepared as requested and needed to be recooked. Your establishment was highly recommended, but a complete disappointment given everything. I attached my order so that you could see the specific details that were stated in the order.

Hello, this evening I went to Order a rotisserie meal for my kids to eat while we drove back home. This was our first time going to I placed a pick up order for the meal. I went in and ordered a steak shrimp and chicken combo to go.
The chicken was undercooked (couldn't feed my kids)
The steak was over cooked (cooked digest).
I didn't think to check the food because of all the high ratings I hard about you guys. Then I ordered a large ranch to go they gave me blue cheese. This was a $60/$70 meal that went down the drain and had to buy us all food again. I have one of the receipts left but the other one was attached to the bag that I tossed. Hopefully you can help me with some kindve credit or something because that was unacceptable. Contact me at [protected]@gmail.com or by mobile. [protected]

I've came here twice in 2 weeks and I always see the same couple touching each other which I think is very inappropriate due to the customers and to the restaurant itself.. this shouldn't be aloud to avoid any type of drama the girl was my server her name was Ashley and a guy with long hair and long beard I thibj I overheard his name if not mistaken Dubai or Duvall. I'm complaining because I've seen them twice already and they walked out together I said what in the high school is going on here. Not good should take care of it means it keeps happening

I went I. To Dallas bbqs and wanted to be seated at first. Nooone came to seat us. I decided to just do take out because I was running out of time. I waiting by the to go orders for 20 mins and no one came. The bartender didn't try to go get anyone. I also asked the hostess when he finally came and again no one went to get him. After waiting for 20 mins he came back to the bar to grab something. I asked to place a order and he said hold on and proceeded to the back again. He never came back out after another 20mins. This is so rude and disrespectful especially when you are working with people who has a job. Most of the customers come there for a lunch break and etc. for it to not be busy at all, the customer service should of been better. No manager came after asking for me and the take out person never came back. The bartender didn't even want to take the order. As a manager of a restaurant this is very unprofessional and should be fixed

Wednesday, June 9 I went into the BBQ restaurant at 2146 Nostrand Ave. in Brooklyn. The hostess took me to a table and I asked if I could use the bathroom first. I'm 72 years old, I took the elevator as opposed to the stairs and went to the bathroom when I open the door I was looking at a disgusting unsanitary bathroom with broken glass on the floor. I made a video and went back upstairs. I asked to see the manager and when he came I handed him my cell phone so he could see the video. He told me he had no knowledge of the bathroom being that way and the only way he would know was if someone showed him or told him. I don't know if he sent someone down there or not.

My son ordered online some food for Mother's Day. When he came home with the food it was unbearable. First the food was cold . The pork look like it was there for weeks, dry out the chicken wings was there for days and the steak was as tough as leather. The only good thing about it was the drinks. I would like a refund of $131.00 I have pictures.

I order online lastnight april 29 around 10:45-11pm the. Imwhen i picked up my order and got home my virgin collada cup is broken and all the collada went to my food then the guy that assist me was laughing on my id

One of the employees was clearly on her lunch break and decided to eat at the bar. Not only did she not have a mask on she fed other employees with the same fork she was eating from. I am disgusted and will no longer be buying food from here. During COVID we should all be more careful. Clearly they were not. Also there was no 6ft distance. Everyone was crammed in the restaurant.

Hello,
So i ordered on Uber eats and received my order with only 4 wings not five. I reached out to the Fordham Road location to inform them and they did nothing. Not to mention it makes me wonder if my food was tampered with or just a mistake. There is no real security safety for you guys food when it's delivered besides the bag being tied. What would insure us the customers that are food is not tampered with is if i stuff had a tamper proof seal. I can't even eat these wings because i don't know if it was an mistake or my food was tampered with

I recently visited the Dallas BBQ restaurant in Co-Op City Bronx. I was concerned when I noticed that someone in the group at the table next to me had vomited. Accidents happen. The problem was how the workers "cleaned" the mess. Paper towels and swept it up. No actual disinfectant or chemicals used. It wasnt even fully swept up but they wiped down the table and prepped it to have the next guest seated.

The server was 100% unprofessional. Took 15 mins to take our order. We waited 30 mins for appetizers for that to come out with the food at the same time. On top of that the food wasn't our order. The manager was rude. Made it seem like we were wrong cause his server didn't have the proper skills for the job.
In addition we had to wait another 10 mins for the food to come out basically freezing cold. Then he sat there and got an attitude because I said I'm leaving because the service was unprofessional. They also gave me a fake manager name cause I said I was going to report this to corporate which I am. This restaurant was the one on Fordham Rd

Order # 383822

Order Place on 01/17/2021 at 1:55 pm - Food delivery arrived at 5:10 pm after various communication with the center and the location of Fordham RD., whereas per my communication with Supervisor Daisy (Fordham Rd. location) She got an attitude, unprofessional and ending hanging the phone at me. With no resolution. She have stated that she never received any order, but she never call the center to verified. It appears that the order was place to East Village location instead to the Fordham Rd location. There is more...