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4.0 4 Complaints
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Contractors.com Complaints 4

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J
6:03 pm EDT

Contractors.com leads management

I just signed up last month and so far I got good conversion from the leads they had given to me. Barbie Mitchel told me to try out their program since they has just changed it. I was hesitant at first because of the reviews I had read, but she told me that the only way for me to see if what she is saying is correct is for me to give the program a shot. Since there are no contracts, I set up an account with her and before I even reach my 3rd week, I requested her to increase my weekly budget. I am happy to be a part of this awesome company.

Bart - Milpitas CA

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J
3:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Contractors.com stole my money

These people signed me up for a 25 dollar a lead for painting. I got my first charge and it was 45 dollars instead. I called and canceled right away. The next month I noticed a charge on my bill for 45 dollars and called and canceled again but once again I got charged again the 45 dollar charge. I called the bank and now I have to dispute the charges due to the fact that even thought my account was closed they are still charging my card. These people are the biggest rip off artists I have ever seen next to networks.com who do the same thing but charge you a lot more money. Don't use them either of these people. They are the same people and they use the same line on me that they used on all of you which is they just bought the business over from someone else. DO NOT SIGN with these people. Its pathetic that they are allowed to get away with ripping off so many people. I don't understand why they are still allowed to do business at all and they are not shut down already. Is there away to do this?

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M
6:17 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Contractors.com abusive phone call

Left messages and e-mails for one of my employees. Baram from their company called, I happened to answer. Would not say why calling, was hostile about my employee not answering up to his calls and e-mails and acted like an upset client. Continued to not say what he needs (kept saying "I need you to get your employee to return my calls" in a sarcastic tone). Finally when I identified he was from contractors.com I couldn't believe it. He's a salesman and frankly given the fact that his call was unsolicited, he has no right to call me up to chew me out about my employee choosing not to answer his calls. If he didn't want to be a salesman over the phone, he should have stayed in school past third grade and learned an actual skill.

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Rickguy
W. Yarmouth, US
Mar 05, 2011 10:51 am EST

I'm at the point of calling my state AG this company is bad news!

Is Contractors.com Legit?

Contractors.com earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Contractors.com stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Contractors.com's reputation as a trustworthy leader in their field. Customers can rely on Contractors.com's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Contractors.com. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 75% of 4 negative reviews, Contractors.com is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Contractors.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Contractors.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Contractors.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Contractors.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Contractors.com.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Contractors.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
T
6:25 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company has been taking $1000 "security deposits" from contractors, designers & architects since summer of 2009 but they have not produced the lead generating program that they have promised. It appears that they may be out of business now. I have been trying to get my money refunded since October 2009 and they have never responded other than telling...

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Overview of Contractors.com complaint handling

Contractors.com reviews first appeared on Complaints Board on Mar 3, 2010. The latest review leads management was posted on Mar 13, 2019. The latest complaint stole my money was resolved on Aug 27, 2012. Contractors.com has an average consumer rating of 4 stars from 4 reviews. Contractors.com has resolved 3 complaints.
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  1. Contractors.com Contacts

  2. Contractors.com phone numbers
    +1 (800) 717-0478
    +1 (800) 717-0478
    Click up if you have successfully reached Contractors.com by calling +1 (800) 717-0478 phone number 0 0 users reported that they have successfully reached Contractors.com by calling +1 (800) 717-0478 phone number Click down if you have unsuccessfully reached Contractors.com by calling +1 (800) 717-0478 phone number 0 0 users reported that they have UNsuccessfully reached Contractors.com by calling +1 (800) 717-0478 phone number
  3. Contractors.com emails
  4. Contractors.com address
    1820 Bonanza St., Walnut Creek, California, 94596-8490, United States
  5. Contractors.com social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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