Menu
CB Fitness Centers and Gyms YMCA 10131 Atlantic Blvd, Jacksonville, FL, 32225, US
YMCA company logo
YMCA
reviews & complaints
YMCA company logo

YMCA

10131 Atlantic Blvd, Jacksonville, FL, 32225, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
ComplaintsBoard
C
9:29 am EDT

YMCA - deceptive cancellation policy

The contract says you have to give 30 days cancellation. What it doesn't say is they are going to charge you one more full month after the end of the month you have paid for when you turn in your cancellation request. If you give 30 days notice in the middle of a billing cycle, you still have to pay for the rest of that billing cycle PLUS one more full one. That is 45 days. You can require 30 days notice and charge someone 45 or more days. They hold your credit card number hostage when you sign up so they can steal as much as they want from you. When I brought the 30 days policy to their attention and told them I won't pay more than 30 days, the branch manager emailed me that she would make an "exception" and grant me a "grace period" and I wouldn't be charged for May 2015. I didn't trust her for one minute so I closed that credit card. On May 3, I got an email that my payment was rejected! She had NO intention of granting me any grace period and tried to steal my money after telling me IN WRITING that I wouldn't be billed! FRAUD, FRAUD, FRAUD!

Read full review of YMCA
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.